Retention manager Work, Jobs in Coppull, Lan (with Salaries)

Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Responsible Individual (RI) – Children's Residential Services
Capricorn Care NW ltd —Knowsley
- £75,000 - £80,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Head of Corporate Operations
Focus Group —Manchester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Senior Events Manager
Bolton Wanderers Football Club —Bolton
- £31,000 a year
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
- Store discount
Quick apply
3d
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Regional Private Hire Licensing Administrator
Otto Car Ltd —Manchester
- £14,000 a year
- Part-time
- Hybrid work
- Organisational skills
- Training & development
- Communication skills
- Flexitime
- Work from home
Quick apply
3d
Business Development Manager
Scan Computers International Limited —Bolton
- £40,000 - £70,000 a year
- Full-time
- CRM software
- Databases
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
Senior Property Manager
Curlett Jones Estates —Liverpool
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
12d
Sales & Fitness Manager
Diverse Gym & Physio —Preston
- £28,000 - £30,000 a year
- Full-time
- Management
- Business development
- Supervising experience
- Gym membership
Quick apply
2d
Aftersales Business Development Executive
Ciceley Commercials —Darwen
- £36,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- Business development
- Free parking
- Sick pay
Quick apply
12d
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Life insurance
Channel Manager - Healthcare
Parkingeye Limited —Chorley
- £65,000 - £75,000 a year
- Full-time
- Business development
- Analysis skills
- Leadership
Quick apply
13d
Learning and Development Manager
Blackpool Transport Services —Blackpool
- £46,595 a year
- Full-time
- Team management
- Mentoring
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Senior Membership Advisor
Active Bolton —Horwich
- £27,239 - £32,039 a year
- Weekend availability
- CRM software
- In-person
- Free parking
- Employee discount
Quick apply
11d
Retail Coordinator
Mustard Tree —Manchester
- £26,228 a year
- Full-time
- Customer service
- English
- Supervising experience
- Sick pay
Quick apply
Business Development Manager
AXA —Bolton
- Up to £35,000 a year
- Sales
- Business development
- Recruiting
1d
Business Administration Tutor
Rochdale Training Association —Rochdale
- £28,000 a year
- Full-time
- Writing skills
- Maths
- In-person
Quick apply
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Manchester
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Annual leave
- Work from home
Quick apply
Recruitment Coordinator
Connolly Limited —Wigan
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
Quick apply
9d

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retention manager jobs near coppull, lan

Account Manager

TVS Supply Chain Solutions -
Chorley

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Car scheme
On-site parking

Qualifications

Contract management
Driving Licence
Account-based growth strategy development
Client engagement
Stakeholder liaison
Internal department liaison
Cost control
Business development
Continuous improvement
Continuous improvement cycles oversight
Relationship management
Management reporting
Account management
Communication skills

Full job description

The primary liaison between TVS and our clients’ management teams, the Account Management function is responsible for client retention, growth and contract adherence. Account Managers hold the ultimate responsibility for the commercial performance of our contracts and work with various departments across the business to bring together an excellent customer experience through service, new solutions and value to maintain strong relationships. The team has a commercial focus and plays a key role in shaping the path of our business through strategy and solution development.

Our mission:

Lead our business in delivering an excellent customer experience, leveraging this to drive growth in revenue and profitability through the provision of added value solutions and profitable commercial models.

Your Purpose:

Act as the principal manager of the relationship with the client’s management team. To understand the client’s business and identify new opportunities to benefit both parties. To ensure TVS delivers service excellence, innovation and cost-down opportunities to the client, whilst maximising revenue and profit for TVS SCS. To challenge the effectiveness of business processes which underpin performance on the contract and take the lead internally to drive the continuous improvement of processes across all business functions.

Your Main Duties & Responsibilities:

Maintain and broaden the commercial and account relationship with the client
Ensure contracted profit and revenue targets are achieved, identifying ways to grow account revenue and profit and maintaining a project and account growth pipeline
Build and maintain strong relationships with internal stakeholders within TVS SCS
Demonstrate leadership through communicating strategic goals and priorities for your accounts to relevant departments and stakeholders within TVS SCS
Stay up to date with the client’s issues, their industry news and challenges
Produce key account plans both internally and externally with the client to facilitate strategic development and growth of the account, adding value to both parties
Maintain communication matrixes with the client to ensure an efficient and effective communication structure
Deliver flexible and innovative solutions to the client’s operational issues
Work with support and project management functions to deliver continuous improvement and cost-down opportunities to the client whilst maximising profit contribution to TVS SCS
Ensure inspirational customer experience is delivered
Ensure contract performance KPIs are delivered and continually review effectiveness of performance measurements of the contract, both internally and with the client
Represent TVS SCS in all interfaces with the client, at multiple levels, as required
Chair and attend meetings with key client stakeholders, maintaining effective action logs
Maintain reports in the form of project & account growth pipelines, management reports and meeting minutes & action logs
Liaise with the client accounting team to ensure input to the planning and forecasting process, and ensure on-time payment in line with contracted terms
Work closely with the Business Development & Marketing team to develop strategy and assist in winning new business
Identify and attend industry and networking events to grow relationships
Host and attend client entertainment events as required

This position would be based at Chorley however applicants must be willing to travel and at times work from other locations, international travel may be required from time to time depending on the clients you manage. Depending on the size and complexity of the contract, you will likely be managing more than 1 contract; typically Account Managers are responsible for 2-3 key contracts.

Knowledge, Skills, Qualifications and Experience:

Essential

Energetic and enthusiastic to create change
Determined, empathetic and persuasive
Pragmatic and quick to respond to challenges
Able to provide innovative and well thought out solutions
An ability to prioritise and manage multiple tasks at any one time
Goal driven and focused
High degree of commercial acumen
Strong interpersonal skills (people & relationship management)
Analytical and numerate
Strong influencing and questioning skills
Excellent verbal and written communication skills
Direct first-hand experience of dealing with clients at multiple levels
Applicants must have a valid driving license

Preferred

Good understanding of financial/accounting processes
Delivery of demanding performance and financial targets, including budgetary cost control
Commercial, supply chain and/or operational background
An understanding of the Beverage or Hospitality sectors
Creating value added proposals for clients
Negotiating commercially and contractually complex contracts
Educated to degree level or similar

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

Competitive Salary
Pension scheme with up to 6% employer matched contributions
Life assurance
25 days holiday + 8 statutory bank holidays
Holiday buy-back scheme (5 additional days available)
Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
Established hybrid working structure
Enhanced maternity and paternity leave
Employee Assistance Programme supporting wellness with immediate access for you and your family to:

1. Virtual GP consultations and second opinions

2. Mental health support and counselling

3. Online physiotherapy

4. Access to CONNECTPlus long-term health condition support

5. Wellbeing and healthy living support

Cycle to work scheme
Professional Membership and Study Sponsorship
Quarterly employee recognition awards
Employee referral scheme with financial reward
Benefits hub with employee retail discounts
Discounted eye test vouchers

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

Security Clearance Requirement

Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer

Benefits:

Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Work from home

Work Location: Hybrid remote in Chorley PR7

Quick apply

Refine Your Search

retention manager jobs in coppull, lan

Account Manager

Responsible Individual (RI) – Children's Residential Services

Head of Corporate Operations

Senior Events Manager

Customer Relations Team Manager

Regional Private Hire Licensing Administrator

Business Development Manager

Senior Property Manager

Customer Experience Director

Sales & Fitness Manager

Aftersales Business Development Executive

Assistant General Manager-Experience & Innovation

Channel Manager - Healthcare

Learning and Development Manager

Senior Membership Advisor

Retail Coordinator

Business Development Manager

Business Administration Tutor

Travel Lifestyle Manager - Arabic Speaking | Overnight

Recruitment Coordinator

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