Solutions engineer Work, Jobs in Coppull, Lan (with Salaries)

1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- Up to £26,298 a year
- Monday to Friday
Quick apply
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
Engineer - Night shift
TES Communication Solutions —Leyland
- £28,000 a year
- Full-time
- Schematics
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
Scissor Lift Assembly Engineer
BID Group Ltd —Bolton
- From £40,000 a year
- Full-time
- Schematics
- Maintenance
- Quality control
Quick apply
11d
Junior Data Engineer
Perch Group —Blackpool
- £35,000 a year
- Full-time
- Hybrid work
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
5d
Quality Control & Commissioning Engineer
Audiebant Ltd —Preston
- £30,000 - £32,000 a year
- Full-time
- Quality control
- Travel
- Organisational skills
Quick apply
Technical Surveyor
Decron Ltd —Clitheroe
- £38,000 - £52,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- No degree
- Free parking
- Annual leave
Quick apply
Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Training & development
- Employee assistance programme
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
11d
BI & Reporting Analyst
CHEC —Fulwood
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Trainee Design Engineer
A&F Sprinklers —Rochdale
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
NOC Engineer
Maintel —Blackburn
- Full-time
- Free parking
- Employee discount
Automation Quality Assurance Engineer
Key Group —Preston
- Full-time
Office Support Administrator & Sales and Marketing
Ace Gas NW —Orrell
- £26,500 - £30,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
8d
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
Applications Engineer Electron Microscopy
SenseAI Vision Limited —Liverpool
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
- Flexitime
- Work from home
Quick apply
Technical Supervisor - Electrical & Renewables
Eco Providers —Longridge
- £40,000 - £45,000 a year
- Full-time
- Management
- Continuous improvement
- Quality control
Quick apply
8d
Telephony Engineer
MCS Group —Ormskirk
- £30,000 - £35,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
Facilities Maintenance Vacancies
Amey Ltd —Leyland
- Employee discount
Quick apply
Software Test Engineer
Reco Technologies Private Limited —Manchester
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Scripting
Quick apply
6d

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1st Line Support IT Engineer

Evolve BG Ltd -
Wigan

Quick apply

Job details

Up to £26,298 a year

Qualifications

Technical troubleshooting
IT service management
LAN
Ticket management
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Help desk

Full job description

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.

Job Summary

As a 1st Line IT Support Engineer, you will be the first point of contact for IT related queries. You will provide technical support to customers via phone, email and in person. You will diagnose Basic IT Issues, escalate more complex problems and ensure customers receive a high level or service.

The role is based in our Head office in Wigan and you will also be required to work onsite in our customers locations.

The working hours are Monday Friday on a shift bases between the hours of 7am & 6pm.

Key Accountabilities

Provide technical support in line with Service Level Agreements (SLAs).
Troubleshoot and resolve IT issues, escalating when necessary.
Maintain IT hardware, software, and asset management.
Ensure IT services are available during core operational hours.
Identify and suggest permanent solutions for recurring issues.
Monitor and maintain IT systems to improve performance
Maintain accurate records of service tickets, incidents, and resolutions.
Ensure adherence to IT security policies and corporate procedures.
Manage IT documentation and ensure it remains up to date.

About you:

Previous experience in a IT support role and/or experience with IT ticketing systems
General knowledge of service and application delivery, preferably to have successful service level agreement accomplishments.
Understanding and preferable experience of ITIL processes and service delivery software is advantageous.
Good knowledge of IT technologies.
A good analytical mind, able to tackle a problem from different angles and make decisions quickly.
Excellent interpersonal skills.Team Orientated.
Ability to conduct and direct research into IT issues and products as required.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed. Keen attention to detail.
Evidence potential for analytical, evaluative, and problem-solving abilities.
The ability to effectively prioritise and execute tasks in a high-pressure environment is advantageous.
Strong customer service orientation.

Why Evolve?

At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success.

We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far.

To find out more information about what its like to work for us and our benefits, visit www.evolvebg.co.uk/careers/

Evolve is an Equal Opportunity Employer

All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

Quick apply

Refine Your Search

solutions engineer jobs in coppull, lan

1st Line Support IT Engineer

Senior IT Engineer

Engineer - Night shift

Scissor Lift Assembly Engineer

Junior Data Engineer

Quality Control & Commissioning Engineer

Technical Surveyor

Infrastructure Engineer

Graduate Software Support Engineer

BI & Reporting Analyst

Trainee Design Engineer

NOC Engineer

Automation Quality Assurance Engineer

Office Support Administrator & Sales and Marketing

Senior IT Support Specialist / Project Engineer MSP

Applications Engineer Electron Microscopy

Technical Supervisor - Electrical & Renewables

Telephony Engineer

Facilities Maintenance Vacancies

Software Test Engineer

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