Guest service agent Work, Jobs in Copthorne, Wsx (with Salaries)

Group Reservations Agent
Alexander Hotels Limited —Crawley
- £25,000 - £27,000 a year
- Weekend availability
- Hotel
- Free parking
- Annual leave
Quick apply
14d
Guest Service Agent
Hilton —Cobham
- £12.84 an hour
- Full-time
- Customer service
- Hotel
- Guest services
- Free parking
- Employee stock purchase plan
Central Reservations Agent
Heartwood Collection —Teddington
- Up to £29,000 a year
- Weekend availability
- Remote
- Hospitality
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Night Guest Service Agent
Zedwell GW - Reception —London
- £26,437 a year
- Full-time
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
9d
Reservations Sales Agent
Frasers Hospitality —London
- Up to £31,000 a year
- Team management
- Leadership
- Time management
- Employee assistance programme
- Employee discount
Quick apply
11d
Casual Guest Service Agent
Hilton —Cobham
- £12.84 an hour
- Part-time
- Hotel
- Hotel experience
CONFERENCE BOOKING AGENT
RESERVATIONS 2000 LTD —Hampton
- £21,157.50 - £25,000.00 a year
- Full-time
- No experience needed
- Organisational skills
- In-person
Quick apply
4d
Administration Assistant
Viable Pest Control —Sidcup
- £13 - £15 an hour
- Part-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
9d
Lettings & Guest Services Agent
Nell Gwynn House Apartments 2 Ltd —Chelsea
- From £29,500 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
Reservations Agent
St Ermin's Operating UK Limited - Reservations —London
- £32,631 a year
- Full-time
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
14d
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
10d
Property Manager
Pole Star EAM Limited —London
- £38,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Customer service
- Maintenance
- Annual leave
Quick apply
Night Concierge
Rendall & Rittner —London
- £30,382 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Reception and Club Host
Rendall & Rittner —London
- £32,500 a year
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Reservations Agent
Millennium Hotel and Resorts UK —London
- Full-time
- Hotel
- Hotel experience
- Annual leave
- Employee discount
Quick apply
4d
Reservation Agent
Frasers Hospitality —London
- Hotel
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Estate Operative
Rendall & Rittner —London
- £29,000 a year
- Full-time
- Hospitality
- In-person
- Employee assistance programme
- Employee discount
Divisional HR Manager
HandPickedHotels —Sevenoaks Town and St. John's
- Hospitality
- Management
- Hotel
- Employee assistance programme

I want to receive the latest job alerts for guest service agent in copthorne, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Group Reservations Agent

Alexander Hotels Limited -
Crawley

Quick apply

Job details

Full-time
£25,000 - £27,000 a year
14 days ago

Benefits

Free parking
Annual leave
Employee discount
Referral programme

Full job description

Job Ref: ALE1991

Branch: Alexander Hotels Group Roles

Location: Alexander Hotels Group Roles, Crawley

Salary/Benefits: £27,000 OTE (£25,000 + £2k bonus + monthly service charge payment)

Contract type: Permanent

Hours: Full Time

Shift pattern: straight shifts including some weekend shifts

Hours per week: 37.5

Posted date: 08/07/2026

Closing date: 08/08/2026

GROUP RESERVATIONS AGENT

£27000 OTE + Service Charge (£25,000 + £2k bonus + monthly service charge payment)

The Place

The Group Reservations Agent role is based at our Alexander House Hotel Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

Our Group Reservations Office located at the Hotel, deal with enquiries and bookings for guest accommodation for our five hotels.

Please see our website for a full list of facilities for all our Hotels.

The Role

As a Group Reservations Agent, you will be working within a team of 14 for our Group Reservations Manager and be responsible for handling telephone enquiries and administering guest bedroom bookings from enquiry to confirmation. Group Reservations Agents need a friendly warm personality and be enthusiastic about our beautiful hotels and keen to help the guest with planning their stay and choosing the best options for them to ensure total satisfaction.

Enquiry handling on the telephone
Giving information on bedroom and spa availability and rate structure across our five hotels
Inputting reservations for bedroom, spa, restaurant and lounge bookings
Liaising with the Group Spa Reservations/Spa Reception team for beauty treatment requests
Administering bookings and actioning accurate and timely confirmations to all guests, online, by email and by letter

Requirements

Excellent telephone manner
Computerised reservation experience preferred
Excellent attention to detail when direct inputting data into our systems
Available to work 5 days on a rota basis including weekend shifts (1 weekend off in 3). The office opens 8am – 6.30pm so your 7.5 hr shifts will be completed between these hours

The Benefits

4 weeks holiday rising to 5 weeks with service
8 Bank holidays
Free car parking
Employee uniform

In addition you will receive a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

#reservations #hospitality #customerservice #sales

About The Alexander Hotel Collection

Established in 1994 and still privately owned today, Peter Deborah Hinchcliffe created the Alexander Hotel Collection, the AHC, with the purchase of Alexander House in Sussex, which joined Rowhill Grange in Kent and Langshott Manor in Surrey.

Now with five boldly beautiful country house destinations, including Great Fosters near Windsor Barnett Hill near Guildford, all of our properties in the AHC are ideally located within an hour of central London in the Home Counties. Through our commitment to standards, training and innovation our properties have been awarded a host of awards, from 5 red stars to a coveted Michelin star and no less than 17 AA rosettes across The AHC. Whether you're a seasoned pro or a new-comer to the industry, you can be sure of a warm welcome into the AHC Family with a brilliant career ahead of you.

Quick apply

Refine Your Search

guest service agent jobs in copthorne, wsx

Group Reservations Agent

Guest Service Agent

Central Reservations Agent

Night Guest Service Agent

Reservations Sales Agent

Casual Guest Service Agent

CONFERENCE BOOKING AGENT

Administration Assistant

Lettings & Guest Services Agent

Reservations Agent

Reservations Agent

Property Manager

Night Concierge

Reception and Club Host

Reservations Agent

Reservation Agent

Estate Operative

Divisional HR Manager

I want to receive the latest job alerts for guest service agent in copthorne, wsx

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected