Client services occupations Work, Jobs in Coundon, Dur (with Salaries)

Customer Service Advisor
CA Group Ltd —Bishop Auckland
- Full-time
- Sales
- Microsoft Office
- In-person
- Free parking
Quick apply
Client Services Coordinator
Heuvel —Newton Aycliffe
- From £14 an hour
- Part-time
- Analysis skills
- Financial services
- Communication skills
- Free parking
- Flexitime
Quick apply
12d
UK - Agency Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
Quick apply
Service Coordinator / Administrator Gate & Door Industry
Livewire —Darlington
- £25,000 - £31,000 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
Quick apply
1d
Client Coordinator
Schawk UK Limited —Gateshead
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
Customer Account Executive
REFLEX LABELS LIMITED —Newcastle upon Tyne
- Full-time
- Communication skills
10d
Customer Success Manager
Property Webmasters Ltd —Hartlepool
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Employee discount
Quick apply
12d
Client Co-ordinator & Administrator Accountancy Practice
Accountants and Business Advisors —Catterick Garrison
- £14 - £16 an hour
- Part-time
- Microsoft Office
- Accounting
- Organisational skills
Quick apply
2d
Junior Project Coordinator
Matthews International Corporation —Gateshead
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Success Advisor (Education)
LexiaUK —Gateshead
- £25,950 a year
- 8 hour shift
- Remote
- Microsoft Powerpoint
- Microsoft Office
- Bachelor's degree
- Store discount
- Employee discount
Quick apply
3d
Client Success Advisor
I T C Service Ltd —Hebburn
- £27,500 - £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Life insurance
Quick apply
10d
Employer Engagement Co-ordinator
Gateshead College —Gateshead
- £26,109 a year
- Full-time
- Remote
- Customer service
- Employee assistance programme
Client Engagement Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
Quick apply
Customer Service Executive
Essentra —Jarrow
- £24,800 a year
- Microsoft Word
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Account Manager
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
Service Account Manager
Aspire Technology Solutions —Gateshead
- £27,000 - £40,000 a year
- Full-time
- Analysis skills
- Travel
- IT
- Free parking
- Annual leave
Quick apply
5d

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client services occupations jobs near coundon, dur

Customer Service Advisor

CA Group Ltd -
Bishop Auckland

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
On-site parking

Qualifications

Sales
Quality management
Microsoft Office
MRP
Communication skills

Full job description

This is a fast-paced job role, where the Customer Service Advisor will effectively handle customer orders, as well as dealing with complaints and issues.

Job Summary / Key Responsibilities:

Work closely with the sales and production teams to improve the customer experience.
Provide support to, and deputise for, the ‘order co-ordination’ process to improve overall effectiveness.

· Ensure all EPICOR data entry is accurate and completed within the required timescales.

· Be responsible for any order changes from original order receipt.

· Ensure any date changes and order confirmations are provided to customers.

· Review customer requirements and execute plans to achieve OTIF performance criteria.

· Provide customers with ETA’s and also with delivery reports for the coming week/s.

· Provide feedback to customers where OTIF isn’t possible due to production issues.

· Where necessary provide support to the order processing team during high workload periods.

· Provide continued support to the ‘Transport Issue Log’ process by resolving issues.

· Improving service offering - innovating and evolving systems, processes & procedures.

· Knowledge share good practice within and between teams through proactive, positive contact.

· Grow technical knowledge by attending educational theory and practical workshops and regularly review technical literature.

· Ensure all work complies with the CA Group QMS system.

Knowledge, Skills & Experience:

Experience in the use of ERP/MRP Systems and Microsoft Office applications.
The ability to work at speed whilst maintaining attention to detail.
Excellent verbal and written communication skills.
Excellent interpersonal skills.
Patience and the ability to remain calm in stressful situations.
Sales and persuasive skills.

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in coundon, dur

Customer Service Advisor

Client Services Coordinator

UK - Agency Operations Assistant

Service Coordinator / Administrator Gate & Door Industry

Client Coordinator

Customer Account Executive

Customer Success Manager

Client Co-ordinator & Administrator Accountancy Practice

Junior Project Coordinator

Customer Success Advisor (Education)

Client Success Advisor

Employer Engagement Co-ordinator

Client Engagement Manager -Full time - Permanent - Gateshead

Client Success Manager

Customer Service Executive

Account Manager

Service Account Manager

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