it support engineer Work, Jobs in coventry, eng (with Salaries)

Service Analyst
M Group —Coventry
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
5d
IT Support Technician
Holovis International —Hinckley
- From £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Scripting
- Health & wellbeing programme
- Referral programme
Quick apply
1d
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Leadership
IT Support Engineer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- No degree
- IT
- Annual leave
12d
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- English
- Communication skills
NOC Engineer
M Group —Birmingham
- 12 hour shift
- Computer networking
- IT
- Communication skills
- Employee discount
4d
IT Support Engineer
UK Business College (UKBC) —Leicester
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
5d
Junior Support Engineer
Agriculture & Horticulture Development Board (AHDB) —Coventry
- £25,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Presentation skills
- Annual leave
- Employee assistance programme
3d
Systems Engineer
Ericsson —Coventry
- Oracle
- No degree
- Linux
8d
IT Field Service Engineer
The Peninsular and Oriental Steam Navigation Company —Hinckley
- Rotating shift
- ERP systems
- Windows
- Microsoft Office
Quick apply
1d
Software Support and Development Engineer
Dematic Ltd. —Banbury
- Full-time
- Oracle
- Java
- Travel
EV Technical Support Engineer
Tritium Power Solutions AU —Coventry
- £35,000 - £38,000 a year
- Hybrid work
- Engineering
- No degree
- Travel
- Work from home
- Employee assistance programme
Quick apply
Service Desk Engineer
NFP Corp —Bromsgrove
- Azure
- Microsoft Outlook
- Customer service
14d
Tier 1 IT Engineer
wavenet —Solihull
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
9d
Associate Applications Support Engineer
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Junior IT Technician
Doocey Group —Tipton
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer networking
Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
3d
3rd Line Support Engineer
wavenet —Solihull
- Full-time
- Azure
- Windows
- Annual leave
- Employee assistance programme
Quick apply

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it support engineer jobs near coventry, eng

Service Analyst

M Group -
Coventry

Apply Now

Job details

5 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Microsoft Excel
Microsoft Outlook
BMC Remedy
ITIL
Telecommunication
ServiceNow

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

What will you be doing?

Resource Administration: Assist with engineer bookings, scheduling, and resource allocation, ensuring optimal deployment in line with business needs.
Ticket Management: Support fault ticket administration, including logging, monitoring, updating status, highlighting jeopardy risks, and maintaining SLA performance.
Inbox and Communications: Manage shared inboxes, ensuring emails are actioned promptly and professionally.
Data and Reporting: Collate and update performance reports (ticket stats, response times, KPIs), providing summaries to the team manager.
Workflow Support: Prepare Microsoft Forms and support workflow tools.
Customer & Stakeholder Liaison: Act as first contact, triaging queries and escalating issues.
Meeting Support: Prepare and attend technical bridges to capture actions.
AILS Process: Support Acceptance Into Live Service documentation.
Continuous Improvement: Identify bottlenecks and recommend improvements.

What you’ll bring?

Experience in scheduling or coordination support roles within telecoms, engineering environments.
Familiar with ticketing and fault management systems (e.g. ServiceNow or Remedy).
Strong Microsoft 365 knowledge, Outlook, Excel, and Forms.
Organised, able to multitask.
Clear communicator across engineers, customers, and management.
Analytical, supporting performance and SLA reporting.
Calm under pressure supporting live incidents.
Flexible for out-of-hours and on-call.
Desirable: telecoms/networking knowledge, ITIL awareness, business continuity or quality experience.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include.

Matched or contributory pension scheme

Online GP service, 24 hours a day, 365 days a year

Employee assistance programme

My Rewards portal, access to 1000’s of retail discounts

Life assurance

Cycle to work, salary finance and give as you earn schemes

Enhanced maternity, paternity leave and adoption leave

Reward and recognition scheme

In addition, this role offers;

Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
Discretionary bonus scheme
25 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet

We’re open and seek new and better ways of exceeding expectations

We’re together and as one team; the whole is greater than the sum of the parts

We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGROUPT INDREG

Apply Now

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it support engineer jobs in coventry, eng

Service Analyst

IT Support Technician

Onsite IT Support Analyst - 1st/2nd line

IT Field Service Engineer