Moorfields eye hospital nhs foundation trust Work, Jobs in Coventry, Eng (with Salaries)

Main Reception and PALS Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Part-time
4d
Interventional Radiology Medical Secretary
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
2d
Emergency Department Receptionist
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,272 a year
- Full-time
2d
General Office Support Officer
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
2d
Anatomical Pathology Technician
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Computer literacy
- Communication skills
4d
Macmillan Gynae Oncology Navigator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Part-time
9d
Pharmacy Team Support
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
- Annual leave
- Flexible schedule
2d
Sterile Service Driver / Stores / Autoclave Technician
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,272 a year
- Part-time
- Driving
3d
Urgent Treatment Centre Wayfinder
Sandwell and West Birmingham NHS Trust —Smethwick
- £25,272 a year
- Full-time
- Communication skills
10d
Trainee Advanced Clinical Practitioner- Acute Medicine
Walsall Healthcare NHS Trust —Walsall
- £49,387 - £56,515 a year
- Full-time
- Master's degree
2d
Radiotherapy Service Technician
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £39,959 - £48,117 a year
- Full-time
12d
Band 3 Receptionist/Administrator - Longbridge CMHT
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Organisational skills
6d
Band 6 Senior Mental Health Practitioner
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £39,959 - £48,117 a year
- Full-time
- School
13d
Lung Cancer Screening Performance and Pathway Manager
University Hospitals Coventry and Warwickshire NHS Trust —Rugby
- £49,387 - £56,515 a year
- Full-time
4d
Employability Coordinator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £39,959 - £48,117 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
11d
Senior Administration Officer
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
6d
Band 4 Medical Secretary - Mood Disorder Team
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
11d
Band 4 Liaison Psychiatry Medical Administrator
Birmingham and Solihull Mental Health NHS Foundation Trust —Smethwick
- £28,392 - £31,157 a year
- Part-time
5d
Modern Matron
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £57,528 - £64,750 a year
- Full-time
11d
Children In Crisis Liaison Nurse
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £39,959 - £48,117 a year
- Full-time
- Communication skills
3d

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moorfields eye hospital nhs foundation trust jobs near coventry, eng

Main Reception and PALS Team Leader

University Hospitals Coventry and Warwickshire NHS Trust -
Coventry

Apply Now

Job details

Part-time
£32,073 - £39,043 a year
4 days ago

Full job description

An exciting opportunity has arisen to work with the current post holder grow and develop the busy Main reception at UHCW alongside supporting the PALS team.

Working closely with the Head of Patient Relations the post holder will ensure the provision of a comprehensive, professional, high quality and cost effective Main Reception service across the Trust.

The post-holder will also work with the PALS Coordinator to support the PALS function.

Please be advised sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

The post holder will lead Main Reception team in activities that include the following key areas of responsibility:

To ensure that the Main Reception is supported to be a fully functioning team 7 days a week, 0700 – 2000, 365 days per year.

To manage the Main Reception desk at University Hospitals, Coventry including the rota and line management of the team.

To continue to develop the main reception function and support senior members of staff across wards and departments to enable a high standard of service for all visitors to the hospital.

To provide elements of cover for the PALS Co-ordinator during periods of leave in the day- to-day guidance to staff involved in PALS enquiries.

The postholder will lead the administration of new processes and procedures within the department and ensure robust auditing processes are in place to ensure compliance with and adherence to standard operating procedures, national requirements and best practice.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence ® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

The post holder will be responsible for ensuring the effective prioritisation and completion of work within the team in accordance with service demands ensuring appropriate contingency plans are in place

Ensure that Trust policies and procedures are followed to support the effective management of Main Reception and to ensure that national guidance and processes are followed, including the independent review processes

Work closely with the PALS Co-ordinator and PALS Officers to ensure seamless processes are in place across the PALS and Main Reception teams, with the provision to provide cross cover for both teams

Support the Main Reception team in dealing with any complex enquiries

Liaise with external agencies and internal customers as required in order to manage any enquiries that do not require input from PALS or the Complaints Team

Provide line management to the Main Reception Receptionists/Administrators, and assist in ensuring their work meets the standard required, in line with Trust policies and procedures

Work with the Head of Patient Relations to promote the service

Act as the escalation contact for the investigation and resolution of queries and complaints, ensuring the development and implementation of actions to prevent any reoccurrence

Review, development and implementation of existing and new standard operating procedures and policies within the department and pro-actively identifying areas for improvement

Work closely with external agencies to create working relationships and improve the experience being provided by the Trust

Participate in appraisals and personal reviews and work to achieve agreed set objectives

Participate in appropriate training and development activities

Where required, cover the work of colleagues during periods of absence or peak workloads

Adhere to and maintain Information Governance requirements in all local and national work

Undertake any other duties as required by the Head of Patient Relations in accordance with the grade and nature of the post

Manage and prioritise work in line with agreed schedules

Deputise for the PALS Coordinator as and when required

For further details of the role please see the attached job description.

Apply Now

Refine Your Search

moorfields eye hospital nhs foundation trust jobs in coventry, eng

Main Reception and PALS Team Leader

Interventional Radiology Medical Secretary

Emergency Department Receptionist

General Office Support Officer

Anatomical Pathology Technician

Macmillan Gynae Oncology Navigator

Pharmacy Team Support

Sterile Service Driver / Stores / Autoclave Technician

Urgent Treatment Centre Wayfinder

Trainee Advanced Clinical Practitioner- Acute Medicine

Radiotherapy Service Technician

Band 3 Receptionist/Administrator - Longbridge CMHT

Band 6 Senior Mental Health Practitioner

Lung Cancer Screening Performance and Pathway Manager

Employability Coordinator

Senior Administration Officer

Band 4 Medical Secretary - Mood Disorder Team

Band 4 Liaison Psychiatry Medical Administrator

Modern Matron

Children In Crisis Liaison Nurse

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