Support specialist Work, Jobs in Coventry, Eng (with Salaries)

Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
13d
Warehouse Operative - Evenings
Evri —Coventry
- £12.71 an hour
- Part-time
- Annual leave
1d
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
Delivery Team Trainer
Evri —Coventry
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Travel
3d
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
10d
Operations Support Team
Stadium Traffic Management Ltd —Coventry
- £13.50 an hour
- Weekend availability
- Organisational skills
- Warehouse experience
- Communication skills
- Annual leave
- Flexible schedule
7d
Logistics Quality Auditor
Proximo Holdings Limited —Ryton on Dunsmore
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Mentoring
- Communication skills
- Referral programme
Quick apply
Laboratory & Ballistic Range Officer
NP Aerospace —Coventry
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Annual leave
- Flexible schedule
Warehouse - Rugby Warehouse Operative AM
Evri —Coventry
- £12.73 an hour
- Weekend availability
- Annual leave
7d
Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Warehouse Operative Nights
Evri —Coventry
- £13.71 an hour
- Weekend availability
- Annual leave
7d
STEM Engagement Specialist (Education Officer)
The Smallpeice Trust —Leamington Spa
- £27,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Project management
- Life insurance
Quick apply
Pre-Implementation Specialist
TrueCommerce —Coventry
- Remote
- Microsoft Office
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
13d
Fleet Delivery Specialist
Volvo Group —Warwick
- Hybrid work
- Microsoft Excel
- Travel
- IT
- Employee assistance programme
- Employee discount
Product Application Support Specialist
Corpay —Meriden
- Full-time
- Azure
- AWS
- Analysis skills
- Life insurance
Talent Specialist
National Gas —Warwick
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
2d
Community Advice Development Worker
Narthex —Birmingham
- £27,616 a year
- Full-time
- Bilingual
- Microsoft Office
- Supervising experience
Quick apply
14d
Warehouse Operative - Nights
Evri —Coventry
- £12.71 an hour
- Full-time
- Annual leave
1d
Laboratory & Ballistic Range Officer
NP Aerospace Limited —Coventry
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Annual leave
- Flexible schedule
Independent Sexual Violence Advocate (ISVA)
Rape & Sexual Violence Project —Birmingham
- £20,249 - £21,283 a year
- Part-time
- Working with children
- Bachelor's degree
- In-person
Quick apply
9d

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Customer Experience Specialist

Circom Limited
Coventry

Quick apply

Job details

Permanent | Full-time
£24,000 - £26,655 a year
13 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
English
Microsoft Office
Data entry
Waste management
English
Phone etiquette

Full job description

NOTE: PLEASE DO NOT APPLY IF YOU ARE AN APPLICANT THAT DOES NOT HAVE THE RIGHT TO WORK IN THE UK. SPONSORSHIP IS NOT POSSIBLE FOR THIS ROLE. THIS IS A OFFICE BASED ROLE , (NO ADJUSTMENT TO WORK FROM HOME)

To be primary contact to respond and resolve customer enquiries, complaints and order requests in a timely, accurate and professional manner
Perform follow up calls on customer enquiries, complaints and orders to assure follow-through, completion and satisfaction
Establish and maintain accurate and timely customer case data for all customer interactions. This includes contacts, orders, service courtesy calls and surveys
To liaise with other departments within Circom to resolve issues
To respond sensitively and professionally to all inbound telephone, email and web queries and enquiries regarding any Circom service or other issue
Input accurate information into Circom systems
Build and develop effective internal and external relationships
Recognise trends and identify and implement service/process. improvements/opportunities
Make outbound courtesy calls to customers ensuring service standards are as they should be
To be first point of contact for subcontractors assisting with administration and queries
Motivated and self-driven, and with a desire to provide world class customer care
Must live within reasonable commuting distance to Circom offices in Coventry

Requirements: Skills, Experience and Qualifications:

Preferably 1 years' experience within a customer service environment
Based within reasonable travel distance to the Coventry office
Knowledge of the Waste Management Industry (preferred but not essential)
Knowledge of a Customer Information Database and other customer related database knowledge and skills
Computer literate (Microsoft Office packages, e-mail)
GCSE level 4 or above in English language or English literature (or equivalent)
Ability to manage own workload effectively and efficiently.
Able to communicate effectively in writing, on a 1:1 basis and by phone with a range of people including management, team members, internal and external customers
Organised, able to plan and prioritise
Able to problem solve
Ability to keep to strict deadlines

Summary

As a Customer Experience Specialist, you will be integral in delivering outstanding customer service and support within the waste management sector. Reporting to the Customer Care Director. Your core skills in English communication and phone etiquette will be essential in addressing customer inquiries and resolving issues effectively. Your proficiency in Microsoft Office and Dynamics and data entry will be important.

This is a perfect start for anyone who wants to forge a career in the every growing Environmental and Sustainability sector.

Pay: £24,000.00-£26,655.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Coventry CV6 6LQ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

support specialist jobs in coventry, eng

Customer Experience Specialist

Warehouse Operative - Evenings

Investigator

Delivery Team Trainer

Service Manager

Operations Support Team

Logistics Quality Auditor

Laboratory & Ballistic Range Officer

Warehouse - Rugby Warehouse Operative AM

Customer Experience & Quoting Specialist

Warehouse Operative Nights

STEM Engagement Specialist (Education Officer)

Pre-Implementation Specialist

Fleet Delivery Specialist

Product Application Support Specialist

Talent Specialist

Community Advice Development Worker

Warehouse Operative - Nights

Laboratory & Ballistic Range Officer

Independent Sexual Violence Advocate (ISVA)

I want to receive the latest job alerts for support specialist in coventry, eng

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