Customer care specialist Work, Jobs in Coventry, Wmd (with Salaries)

Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
6d
Tesco Colleague - Coventry Holyhead Express
Tesco UK —Coventry
- £13.28 - £14.55 an hour
- Part-time
- School
18h
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
4d
Yard Operative
EH Smith Builders Merchants Ltd —Coventry
- Full-time
- Microsoft Word
- Customer service
- Forklift
- Free parking
- Annual leave
Quick apply
11d
Complaint Handler
NEXT —Leicester
- £14.66 - £15.50 an hour
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Employee discount
6d
Health and Wellness Sales Advisor
Boots —Coventry
- £13.56 - £15.59 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
1d
Dental Receptionist
CESRC —Solihull
- From £14 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
9d
Temporary Accommodation Support Worker
Spring Housing Association —Stratford-upon-Avon
- £27,500 a year
- Weekend availability
- Childcare
- Working with children
- Driving
- Free parking
- Sick pay
Quick apply
10d
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
11d
Cleaner/store person
Coventry City Council —Coventry
- £24,796 - £25,185 a year
- Warehouse experience
- Computer skills
Support Worker – Learning Disabilities – Hampton Magna
Heart of England Mencap —Warwick
- £12.88 an hour
- Weekend availability
- Care experience
- Annual leave
- Employee assistance programme
Quick apply
Student Coordinator
HCRG Care Group —Coventry
- £28,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
3d
IPS Employment Specialist (Leicestershire Central)
Intuitive Thinking Skills Ltd —Leicester
- £27,000 - £30,000 a year
- Full-time
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
4d
Customer Service Advisor
Barclays —Leamington Spa
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
2d
Bank Imaging Administrator
Spire Healthcare —Sutton Coldfield
- Part-time
- Microsoft Excel
- Computer literacy
- Medical terminology
- Free parking
- Annual leave
Specialist Support Coach - Housing
Orbit Group —Coventry
- £29,000 - £32,137 a year
- Leadership
- Communication skills
2d
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply

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customer care specialist jobs near coventry, wmd

Customer Experience Specialist

Circom Limited
Coventry

Quick apply

Job details

Permanent | Full-time
£24,000 - £26,655 a year
6 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
English
Microsoft Office
Data entry
Waste management
English
Phone etiquette

Full job description

NOTE: PLEASE DO NOT APPLY IF YOU ARE AN APPLICANT THAT DOES NOT HAVE THE RIGHT TO WORK IN THE UK. SPONSORSHIP IS NOT POSSIBLE FOR THIS ROLE. THIS IS A OFFICE BASED ROLE , (NO ADJUSTMENT TO WORK FROM HOME)

To be primary contact to respond and resolve customer enquiries, complaints and order requests in a timely, accurate and professional manner
Perform follow up calls on customer enquiries, complaints and orders to assure follow-through, completion and satisfaction
Establish and maintain accurate and timely customer case data for all customer interactions. This includes contacts, orders, service courtesy calls and surveys
To liaise with other departments within Circom to resolve issues
To respond sensitively and professionally to all inbound telephone, email and web queries and enquiries regarding any Circom service or other issue
Input accurate information into Circom systems
Build and develop effective internal and external relationships
Recognise trends and identify and implement service/process. improvements/opportunities
Make outbound courtesy calls to customers ensuring service standards are as they should be
To be first point of contact for subcontractors assisting with administration and queries
Motivated and self-driven, and with a desire to provide world class customer care
Must live within reasonable commuting distance to Circom offices in Coventry

Requirements: Skills, Experience and Qualifications:

Preferably 1 years' experience within a customer service environment
Based within reasonable travel distance to the Coventry office
Knowledge of the Waste Management Industry (preferred but not essential)
Knowledge of a Customer Information Database and other customer related database knowledge and skills
Computer literate (Microsoft Office packages, e-mail)
GCSE level 4 or above in English language or English literature (or equivalent)
Ability to manage own workload effectively and efficiently.
Able to communicate effectively in writing, on a 1:1 basis and by phone with a range of people including management, team members, internal and external customers
Organised, able to plan and prioritise
Able to problem solve
Ability to keep to strict deadlines

Summary

As a Customer Experience Specialist, you will be integral in delivering outstanding customer service and support within the waste management sector. Reporting to the Customer Care Director. Your core skills in English communication and phone etiquette will be essential in addressing customer inquiries and resolving issues effectively. Your proficiency in Microsoft Office and Dynamics and data entry will be important.

This is a perfect start for anyone who wants to forge a career in the every growing Environmental and Sustainability sector.

Pay: £24,000.00-£26,655.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Coventry CV6 6LQ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in coventry, wmd

Customer Experience Specialist

Tesco Colleague - Coventry Holyhead Express

Service Manager

Yard Operative

Complaint Handler

Health and Wellness Sales Advisor

Dental Receptionist

Temporary Accommodation Support Worker

Investigator

Cleaner/store person

Support Worker – Learning Disabilities – Hampton Magna

Student Coordinator

IPS Employment Specialist (Leicestershire Central)

Customer Service Advisor

Social Value Officer

Customer Claims Specialist

Intelligence Analyst

Bank Imaging Administrator

Specialist Support Coach - Housing

FM Help Desk Operative

I want to receive the latest job alerts for customer care specialist in coventry, wmd

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