Customer success specialist Work, Jobs in Coventry, Wmd (with Salaries)

Customer Service Specialist
EZECO Ltd —Birmingham
- £24,420.00 - £38,785.13 a year
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
11d
New Business Adviser
Crystal Specialist Finance —Tamworth
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
1d
HR Operations Administrator
Caresoft Global —Coventry
- £17.69 an hour
- Hybrid work
- Microsoft Office
- Analysis skills
- Human resources
Quick apply
8h
Customer Retentions Specialist
Paul Rigby Group —Birmingham
- £28,089.10 - £32,000.00 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
14d
Timetabling and Room Booking Coordinator
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- University
7d
Customer Quality Specialist
GE Vernova —Rugby
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Sales Assistant
HMV Group —Coventry
- Part-time
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
7d
Team Leader
HM Courts & Tribunal Service —Coventry
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
4d
Digital Account Executive
Success Local —Rugby
- £26,000 - £31,000 a year
- Full-time
- Management
- Social media management
- Analysis skills
- Annual leave
Quick apply
3d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Operations Manager - Customs & Brokerage
Carousel Logistics —Birmingham
- Up to £60,000 a year
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
14d
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Digital Account Manager
Success Local —Rugby
- £30,000 - £35,000 a year
- Full-time
- Marketing
- Project management
- Presentation skills
- Annual leave
Quick apply
3d
Communications Assistant - External Relations - 57817 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- Microsoft Office
- University
- Travel
- Annual leave
- Sick pay
Insights Analyst- NEC
Levy —Birmingham
- £30,000 a year
- Hybrid work
- Annual leave
- Employee assistance programme
Account Manager
Target Integration —University of Warwick
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
- Communication skills
- Work from home
Quick apply
Care Home Manager
Anchor —Coventry
- £44,500 a year
- Employee discount
7d
Housing Manager
Pinnacle Group —Birmingham
- £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Senior Operations Manager QSR
Ballantine Recruitment —Birmingham
- £60,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
9h

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customer success specialist jobs near coventry, wmd

Customer Service Specialist

EZECO Ltd
Birmingham

Quick apply

Job details

Full-time
£24,420.00 - £38,785.13 a year
11 days ago

Qualifications

Microsoft Word
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Overview
We are working in enrgy efficiency and renewable market. We are dealing with customers every day under MCS customer commitment and help them to generate their own energy.We are seeking a dedicated Customer Service Specialist to join our dynamic team. In this role, you will be the primary point of contact for our clients, providing exceptional support and ensuring a positive customer experience. The ideal candidate will possess excellent communication skills, be organised, and have a passion for helping others. This position offers an opportunity to develop your professional skills within a supportive environment, contributing significantly to our company's reputation for outstanding service.

Responsibilities

Handle customer enquiries via phone, email, and live chat with professionalism and courtesy
Maintain accurate records through efficient data entry and management systems
Assist customers with product or service information, troubleshooting issues, and resolving complaints promptly
Identify opportunities for upselling additional products or services to enhance customer satisfaction and business growth.
Follow established phone etiquette protocols to ensure clear and respectful communication
Analyse customer feedback and interactions to identify trends and areas for improvement
Collaborate with team members to ensure seamless service delivery and share best practices

Skills

Proficiency in data entry with high attention to detail
Strong communication skills, both verbal and written, with excellent phone etiquette
Analytical skills to assess customer needs and identify solutions effectively
Ability to upsell products or services tactfully without compromising customer satisfaction
Organised with the ability to manage multiple tasks efficiently in a fast-paced environment
Demonstrated ability to work well within a team and independently when required

This role is ideal for individuals passionate about delivering exceptional customer service while developing valuable professional skills. We welcome applicants who are organised, communicative, and eager to contribute positively to our organisation’s success.

Pay: £24,420.00-£38,785.13 per year

Work Location: In person

Quick apply

Refine Your Search

customer success specialist jobs in coventry, wmd

Customer Service Specialist

New Business Adviser

HR Operations Administrator

Customer Retentions Specialist

Timetabling and Room Booking Coordinator

Customer Quality Specialist

Sales Assistant

Social Value Officer

Team Leader

Digital Account Executive

Manager of Dedicated Implementations - EMEA

Operations Manager - Customs & Brokerage

National Contract Manager

Digital Account Manager

Communications Assistant - External Relations - 57817 - Grade 5

Insights Analyst- NEC

Account Manager

Care Home Manager

Housing Manager

Senior Operations Manager QSR

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