Insurance risk manager Work, Jobs in Coventry, Wmd (with Salaries)

Lead Service Manager
Coventry Building Society —Coventry
- £65,600 - £85,000 a year
- Full-time
- Hybrid work
- DevOps
- Microsoft Office
- Agile
1d
IP Operations Manager
London Electric Vehicle Company (LEVC) —Coventry
- £60,000 a year
- Hybrid work
- Bachelor's degree
- Leadership
- Free parking
- Annual leave
1d
Insurance Client Manager - Corporate Risk, Birmingham
Aon Corporation —Birmingham
- Hybrid work
Portfolio Manager
Cameo —Leicester
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Organisational skills
- Life insurance
Quick apply
8d
Operations Assurance Manager
Cadent Gas —Coventry
- £74,000 a year
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
3d
Home Risk Pricing Manager
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Python
- Annual leave
Data Governance Manager
NFU Mutual —Stratford-upon-Avon
- Up to £65,000 a year
- Full-time
- Hybrid work
- Computer networking
- Financial services
- Annual leave
- Employee discount
4d
Commercial Operations Manager
London Electric Vehicle Company (LEVC) —Coventry
- £60,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- Business
- Free parking
- Annual leave
Compliance Management Executive
AFH Financial Group —Bromsgrove
- Full-time
- Hybrid work
- Communication skills
Risk Manager - Partner Finance
BNP Paribas —Solihull
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Employee discount
- Life insurance
Marcus by Goldman Sachs, Operational Risk Analyst, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Presentation skills
- Communication skills
- Banking
- Employee assistance programme
Data Protection Manager (TVS Europe)
Norton Motorcycles —Solihull
- Travel
- Free parking
- Employee assistance programme
Quick apply
Risk Manager - Tech & Cyber Risk
Beazley Management Limited —Birmingham
- Business
- Communication skills
- Negotiation
Insurance Client Director - Corporate Risk, Birmingham
Aon Corporation —Birmingham
Senior Manager - Customer Outcomes & Insights
West Brom —West Bromwich
- £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Employee discount
Qualification and Assessment Manager
IOSH —Leicester
- £42,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Head of Product Governance
PRIMIS Mortgage Network —Solihull
- From £65,000 a year
- Full-time
- Project management
- Financial services
8d
Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
Retail Operations Manager
Extra Care —Coventry
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Annual leave
- Life insurance
11d
Safety, Quality & Risk Manager - Cadant Gas
Emcor —Coventry
- £50,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply

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Lead Service Manager

Coventry Building Society -
Coventry

Apply Now

Job details

Full-time
£65,600 - £85,000 a year
1 day ago

Benefits

Company pension
Private medical insurance

Qualifications

Jira
ITIL Certification
DevOps
Microsoft Office
ITIL
Agile
Financial services
Leadership
Communication skills
Negotiation

Full job description

About the role

Reporting to the Head of Group Service Management, the Lead Service Manager will be accountable for driving service management activity and ensuring the delivery of a high‑quality, cost‑effective IT service. The role holder will oversee services provided both internally and by third‑party vendors, ensuring they are delivered in line with business needs, regulatory expectations and customer requirements. This role will sit within the CIDO IT Service function but will be aligned to enterprise business units and key business services, acting as a trusted business partner and the primary front door for CIDO services.

This role will own the relationship between business functions and application service providers on behalf of CIDO, maintaining accountability for the application service and ensuring robust vendor performance.

The role holder will be responsible for ensuring service levels are clearly defined and monitored, with service performance transparently reported through established forums. They will take ownership of critical business applications, ensuring compliance with regulatory requirements, internal standards and relevant schemes. The person in post will drive continuous improvement to enhance efficiency, value and customer satisfaction, engaging stakeholders to gather feedback and using performance insights to inform actions. They will play an active role in incident and problem management, ensuring stakeholders are well informed and recurring issues are addressed at source.

Working closely with change delivery portfolios, this role will also ensure service priorities are represented within delivery roadmaps and that risk considerations inform decision‑making. The role holder will drive high‑quality change and service transition practices, ensuring new or modified services meet acceptance criteria and enter support smoothly, including through early life support and warranty.

This role can operate from either our Head Office campus in Binley, Coventry or our Manchester office but as a Group role, travel to both locations will be required. A team-led hybrid working arrangement is in place.

Our benefits include

28 days holiday a year plus bank holidays and a holiday buy/sell scheme

Annual discretionary bonus scheme

Personal pension with matched contributions

Life assurance (6 times annual salary)

Car allowance

Single cover private medical insurance

Health screening

Find out more about the fantastic benefits of joining Coventry Building Society here

About you

For this role you’ll need to have:

Outstanding communication skills, both written and verbal
An Agile Mind-set and demonstrate Enterprise thinking when making decisions and influencing.
Strong facilitation and negotiating experience when dealing with complex issues
Leadership experience with the ability to coach and empower others
Ability to respond to, negotiate with and lead customers, users and internal/external suppliers at all levels with a strong commercial acumen
Have strong attention to detail when amending, reviewing service and project documentation
Be able to extract key information and formulate appropriate designs and plans
Have a strong mastery of Technology Service Management concepts, theories and techniques
ITIL V3/V4 Foundation
Experience with Service Design and Transition Activities
Working understanding of Agile Ceremonies and DevOps Techniques
Essential experience of working in a complex, pressurised production environment

Experience in these areas would be helpful:

Financial services
Use of Microsoft Office Products essential. Jira working knowledge

Full time - 35 hours

About us

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

Location

Hybrid

Apply Now

Refine Your Search

insurance risk manager jobs in coventry, wmd

Lead Service Manager

IP Operations Manager

Insurance Client Manager - Corporate Risk, Birmingham

Portfolio Manager

Operations Assurance Manager

Home Risk Pricing Manager

Data Governance Manager

Commercial Operations Manager

Compliance Management Executive

Risk Manager - Partner Finance

Marcus by Goldman Sachs, Operational Risk Analyst, Analyst, Birmingham

Data Protection Manager (TVS Europe)

Risk Manager - Tech & Cyber Risk

Insurance Client Director - Corporate Risk, Birmingham

Senior Manager - Customer Outcomes & Insights

Qualification and Assessment Manager

Head of Product Governance

Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham

Retail Operations Manager

Safety, Quality & Risk Manager - Cadant Gas

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