Services manager Work, Jobs in Coventry, Wmd (with Salaries)

Services Manager
Retirement Security —Warwick
- £47,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Project Coordinator
Amob Machinery Limited —Coventry
- £22,500 - £27,000 a year
- Full-time
- Customer service
- Travel
- IT
- Free parking
Quick apply
Programme Manager
The Manufacturing Technology Centre —Coventry
- Up to £65,000 a year
- Full-time
- Engineering
- Business
- Leadership
Quick apply
11d
Centre Manager SYDNI Centre
The SYDNI Centre —Leamington Spa
- £42,000 a year
- Full-time
- Supervising experience
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Conference & Banqueting Manager
Coombe Abbey Hotel —Coventry
- £40,000 a year
- Weekend availability
- Contracts
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
Store Manager
Aldi —Coventry
- £52,910 - £69,000 a year
- Annual leave
Impact Manager
Invictus Games Birmingham 2027 —Birmingham
- £43,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Annual leave
Quick apply
12d
Project Manager
The Manufacturing Technology Centre —Coventry
- £50,000 - £65,000 a year
- Full-time
- Microsoft Excel
- PMP
- Analysis skills
Quick apply
11d
Consumer Services Manager
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Employee discount
Quick apply
Programme Coordinator
ICE Creates —Coventry
- £26,227.50 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
3d
Education Centre Manager
Explore Learning —Coventry
- £31,250 - £33,750 a year
- Full-time
- English
- In-person
- Leadership
- Employee discount
- Referral programme
High Growth Service Manager
WMGC —Coventry
- £85,000 a year
- Hybrid work
Sales Associate
H.Samuel —Coventry
- £12.71 an hour
- Part-time
- Employee discount
8h
Customer Services Team Manager
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Call to connect
- IT
- Communication skills
3d
Maintenance Manager
Brandon Hall Hotel —Coventry
- £35,000 a year
- Maintenance
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Deputy Manager
Aldi —Coventry
- £14.75 - £15.72 an hour
Client Liaison Manager
Avery Healthcare —Birmingham
- £29,250 a year
- Sales
Quick apply
7d
Customer Service Escalations Manager
Energile Ltd —Exhall
- From £27,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
Quick apply
3d
Office Manager
Griffin's Auctioneers & Valuers —Warwick
- £14.00 - £17.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Flexitime
Quick apply
7d

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Services Manager

Retirement Security -
Warwick

Quick apply

Job details

Full-time
£47,500 a year

Benefits

Free parking
Annual leave
Company pension
Free or subsidised travel
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Maintenance
Microsoft Office
Bachelor's degree
Organisational skills
Communication skills

Full job description

JOB TITLE: Services Manager

DEPARTMENT: Services

REPORTING TO: Head of Services

LOCATION: Must be prepared to travel throughout England and Wales and have flexibility for overnight stays to meet business needs

HOURS: 37.5 hours per week – or occasionally higher in accordance with the needs of the business

SALARY: £47,500 per annum

CAR ALLOWANCE: £5,000 per annum

HOLIDAY: 25 days per annum plus 8 bank holidays

BENEFITS: Contributory pension scheme and life assurance

Objective

The Services Manager is responsible for overseeing the management arrangements of the Owners’ Companies, defining and managing service level agreements across the Courts, and supporting Owners to maintain their independence and quality of life for as long as possible.

Job Description

· Ensure the effective day-to-day operation of all aspects of the Courts, including staffing, finance, resales, building maintenance, and Owner welfare.

· Take an active role in the resale of properties, including arranging and attending sales events, marketing activities, promotional initiatives, and presentations.

· Maintain a proactive approach to the resale of vacant apartments, supporting the progression of transactions and building strong relationships with buyers and sellers.

· Act as Company Secretary to the Owners’ Companies.

· Represent the Freeholder in day-to-day dealings with both the Owners’ Companies and individual leaseholders.

· Ensure compliance with all statutory and mandatory regulations relevant to the housing and care sectors.

· Promote the wellbeing of Owners by ensuring they are informed of available benefits and by providing support where required.

· Ensure that all new and existing Directors receive appropriate training.

Duties

· Provide direct supervision to Court Managers within the region, including regular visits, reviews, and audits as required, and support other Services Managers during periods of absence.

· Complete regular audits covering Housing, CQC, Health and Safety, Fire Safety, and Health and Hygiene requirements to ensure compliance.

· Support Court Managers with accounting processes and budget management.

· Undertake quarterly audits of the Courts’ five-year lifecycle maintenance and repair plans, and monitor associated costs on an ongoing basis.

· Support recruitment activity for Managers, Duty Managers, and Housekeeping teams in partnership with the Boards of Directors.

· Coordinate and deliver induction programmes, performance monitoring, and grievance and disciplinary procedures in conjunction with the Head of Services.

· Oversee and support the training, development, and appraisal of Managers and other Court staff in conjunction with the Head of Services.

· Monitor staff rotas, annual leave, and sickness absence, ensuring all records are maintained accurately on the BrightHR system and in line with statutory requirements.

· Arrange, coordinate, and attend Owners’ Board meetings, collate relevant information, prepare meeting papers, and ensure that company secretarial responsibilities are fulfilled.

· Support Court Managers in ensuring that the customer relationship management system is kept accurate and up to date.

· Conduct customer engagement and satisfaction surveys across the Courts and provide annual analysis of the findings.

· Conduct staff engagement surveys and provide annual analysis of the results.

· Attend regular meetings at the offices of Retirement Security Ltd in Warwickshire, and at other locations or events as directed.

· Act as the Freeholder’s representative to ensure that all applications, including Applications for Alterations and Section 20 matters, are managed correctly and efficiently, while maintaining positive relationships with the Courts.

· Work with Court Managers to build relationships with local organisations and promote the Courts within the community.

· Continually review and update Court working practices to ensure ongoing compliance.

· Undertake any other duties, as required from time to time, to support the business in delivering against the Management Agreement.

Required & Preferred Skills

· A minimum of a BA/BSc degree or equivalent qualification.

· A housing and/or management skills and experience.

· Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

· Sound understanding of property leases, articles of association, and management agreements.

· Knowledge of company secretarial duties and responsibilities.

· Knowledge of ARHM standards.

· Understanding of local authority processes, including welfare benefits.

· Excellent communication skills, with a professional, tactful, and approachable manner.

· Ability to work independently with minimal supervision, as well as collaboratively as part of a team.

· Demonstrated ability to lead, motivate, and develop teams.

· Proven management-level experience, with strong planning and organisational skills.

· Commitment to undertaking continuous professional development as required.

· Ability to remain calm and effective when working under pressure.

· Ability to plan and assess resource requirements effectively.

· A full driving licence, access to a vehicle, and willingness to travel.

Pay: £47,500.00 per year

Benefits:

Free or subsidised travel
Free parking
On-site parking

Work Location: Hybrid remote in Warwick CV35 9JY

Quick apply

Refine Your Search

services manager jobs in coventry, wmd

Services Manager

Project Coordinator

Programme Manager

Centre Manager SYDNI Centre

Hygiene Manager

Conference & Banqueting Manager

Store Manager

Impact Manager

Project Manager

Consumer Services Manager

Programme Coordinator

Education Centre Manager

High Growth Service Manager

Sales Associate

Customer Services Team Manager

Maintenance Manager

Deputy Manager

Client Liaison Manager

Customer Service Escalations Manager

Office Manager

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