Social housing officers Work, Jobs in Coventry, Wmd (with Salaries)

Housing Review Coordinator
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Continuous improvement
- Organisational skills
- Communication skills
12d
Housing Standards Officer L235
Charnwood Borough Council —Charnwood
- £35,412 - £37,280 a year
- Full-time
- Free parking
- Annual leave
Supported Housing Manager
The Housing Network —Coventry
- Up to £38,000 a year
- Full-time
- Travel
- IT
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
3d
Housing Options & Lettings Assistant
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Part-time
- Remote
- Customer service
- English
- Communication skills
11d
Transitions Worker
Leicester City Council —Leicester
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Communication skills
- Relocation assistance
- Annual leave
10d
Housing Officer
GreenSquareAccord —Birmingham
- £33,400 - £41,800 a year
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Homelessness & Housing Solutions Officer
Civic Recruitment Limited —Redditch
- £30 an hour
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Quick apply
Housing Options Assistant
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £21,578.70 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
4d
Housing Support Officer
Amicus Trust —Leicester
- £26,677.16 a year
- Full-time
- Travel
- In-person
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
3h
Housing Services Case Handler
Reliance Social Housing CIC —Birmingham
- £26,000 a year
- Full-time
- Administrative experience
- Data entry
- IT
- Free parking
- Annual leave
Quick apply
2d
Homelessness Case Officer
Blaby District Council —Narborough
- £33,143 - £39,152 a year
- Full-time
- IT
- Free parking
7d
Homelessness Case Officer
North West Leicestershire District Council —Coalville
- £32,597 - £36,363 a year
- Full-time
3d
Specialist Support Coach - Housing
Orbit Group —Coventry
- £29,000 - £32,137 a year
- Leadership
- Communication skills
Transitional Housing Manager
Reliance Social Housing CIC —Birmingham
- £35,000 a year
- Full-time
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
Housing & Welfare Officer
Civic Recruitment Limited —Walsall
- £23.10 an hour
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Negotiation
Quick apply
3d
Temporary Accommodation Housing Support Worker
Spring Housing Association —Stratford-upon-Avon
- £27,500 a year
- Weekend availability
- Communication skills
- Negotiation
- Free parking
- Sick pay
Quick apply
4d
Housing Officer - Worcestershire, Hereford, Dudley
Serco Plc —Oldbury
- £29,250 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Conflict management
- Annual leave
- Employee assistance programme
11d
Housing & Welfare Quality & Performance Lead
Walsall Council —Walsall
- £39,152 - £41,771 a year
- Full-time
- English
- Flexitime
Housing Accommodation Coordinator
Blaby District Council —Narborough
- £26,403 - £28,598 a year
- Full-time
- Customer service
- Administrative experience
- Free parking
Homelessness officer
Redditch Borough Council —Redditch
- £32,061 - £40,777 a year
- Call to connect
- Employee assistance programme
- Employee discount
6d

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social housing officers jobs near coventry, wmd

Housing Review Coordinator

Coventry City Council -
Coventry

Apply Now

Job details

£28,598 - £34,434 a year
12 days ago

Qualifications

Complaint handling
Continuous improvement
Organisational skills
Customer interaction
Communication skills

Full job description

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

Open and fair: We are fair, open, and transparent.
Nurture and develop: We help and encourage everyone to be their best and do their best.
Engage and empower: We talk and listen to others, working together as one.
Create and innovate: We embrace new ways of working to continuously improve.
Own and be accountable: We work together to deliver the best services for our residents.
Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Housing and Homelessness Service is a very busy environment and faces several challenges to meet the housing needs of citizens of Coventry. The team have grown significantly during the last 12 months and this reflects the fact that Housing & Homelessness are now a key council priority.

The team are responsible for the delivery of the following service functions:

Provision of the statutory homeless service
Provision of temporary accommodation
Management of the housing register
Co-ordination of support to citizens rough sleeping
Commissioning of homeless services, and
Responsibility for housing strategy

The Council has a strategic vision that is clearly set out in both the Housing & Homelessness and the Rough Sleeping Strategies which were both approved in 2019.

By becoming part of an expanding team who are focused on preventing households from becoming homeless as well as providing tailored support and interventions when someone does become homeless this is a fantastic opportunity to make a real difference to some of the most vulnerable people in our city.

What is the job role?

To coordinate the housing review and complaints process. Ensuring fair, timely, and compliant handling of cases in line with statutory legislation and Council policies and procedures. The role involves managing caseloads, resolving enquiries from diverse stakeholders, and delivering excellent customer service.

The postholder will act as a key point of contact for complaints and reviews. Using effective communication, negotiation, and problem-solving skills to achieve resolutions, maintain accurate records and produce high-quality documentation. Ensuring adherence to data protection, equality, and diversity principles, and support continuous improvement in service deliver

Who are we looking for?

We are looking for a customer-focused and organised individual to coordinate housing reviews and complaints, ensuring cases are managed fairly, efficiently, and in line with legislation and Council procedures.

The successful candidate will have strong communication, problem-solving, and organisational skills, with the ability to manage a varied caseload, investigate issues, and produce clear, accurate, professional written responses. They will be confident working with a range of stakeholders, providing excellent customer service, and resolving matters professionally and sensitively.

A good understanding of housing services, attention to detail, and a commitment to equality, data protection, and continuous service improvement are essential. Above all, we are seeking someone who is proactive, resilient, and committed to delivering high-quality outcomes for customers.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

Members of the Armed Forces and veterans
Are currently in care or have previously been in care
If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.

We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

Interview date(s): 24 and 26 August 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Apply Now

Refine Your Search

social housing officers jobs in coventry, wmd

Housing Review Coordinator

Housing Standards Officer L235

Supported Housing Manager

Housing Options & Lettings Assistant

Transitions Worker

Housing Officer

Homelessness & Housing Solutions Officer

Housing Options Assistant

Housing Support Officer

Housing Services Case Handler

Homelessness Case Officer

Homelessness Case Officer

Specialist Support Coach - Housing

Transitional Housing Manager

Housing & Welfare Officer

Temporary Accommodation Housing Support Worker

Housing Officer - Worcestershire, Hereford, Dudley

Housing & Welfare Quality & Performance Lead

Housing Accommodation Coordinator

Homelessness officer

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