Complaints manager Work, Jobs in Coventry (with Salaries)

Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Housing & Resident Engagement Manager
Extra Care —Coventry
- £52,500 a year
- Full-time
- Annual leave
- Life insurance
1d
SERVICE MANAGER
Research Garage Group —Hinckley
- £38,000 - £60,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
7d
Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
7d
Store Manager
Aldi —Coventry
- £52,910 - £69,000 a year
- Annual leave
Resident Engagement Officer
Extra Care —Coventry
- £37,500 a year
- Full-time
- Annual leave
- Life insurance
1d
Customer Care Manager
Morris Homes Limited —Rugby
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
10h
Complaints Manager
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £39,959 - £48,117 a year
- Full-time
- Customer service
- Communication skills
1d
Pub Manager
The Oak Baginton —Coventry
- £25,000 - £35,000 a year
- Hospitality
- Culinary experience
- Cooking
Quick apply
Accommodation Manager
EREC ESTATES Limited —Coventry
- £25,000 - £26,400 a year
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Care Coordinator
Carers Trust Heart of England —Coventry
- £26,000 - £28,000 a year
- Weekend availability
- Organisational skills
- In-person
- Care plans
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Senior Scheduler
Equans —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
Compliance Officer
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Organisational skills
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Ownership Experience Manager – Customer Community & Loyalty
Lotus UK —Coventry
- Full-time
- Travel
- Communication skills
- Employee discount
3d
Employee Relations Specialist (Change & Transformation) - Fixed Term Contract 12 Months
Independent Office for Police Conduct —Birmingham
- £52,499 a year
- Hybrid work
- Analysis skills
- Travel
- Human resources
- Annual leave
- Employee assistance programme
1d
Sports Centre & Community Manager
P & E Sports Lettings Ltd —Rugby
- £26,000 - £27,500 a year
- Weekend availability
- Childcare
- Supervising experience
- Working with children
- Free parking
- Gym membership
Quick apply
2d
Cleaning Manager
ABM UK —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Senior Practice Manager-GP Surgery
Swanpool Medical Centre —Tipton
- £50,000 - £60,000 a year
- Part-time
- Management
- GP surgery experience
- Microsoft Office
- Free parking
Quick apply
7d
Regional Support Manager
Healthcare Management Solutions —Birmingham
- £60,000 a year
- Temporary
- Nursing home
- Business development
- Project management
Quick apply
8d

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Hygiene Manager

BidvestNoonan -
Coventry

Quick apply

Job details

Permanent | Full-time
£50,000 a year

Full job description

About The Role

Title: Hygiene Manager

Location: Coventry, CV5 9PF

Pay: £50,000

Shift: 44 hours a week, typically between 08:30am - 17:00pm

Purpose and scope of job

Smooth day-to-day Management / Supervision of the hygiene team at Guenther Bakery. Providing direction, guidance, training and support to employees within your area of responsibility.

Main duties and Responsibilities

To develop and maintain a professional and proactive business relationship with all levels of client’s representatives, whilst promoting the Company.
Deal with all complaints efficiently & in a professional manner.
Ensure that all staff are correctly attired in accordance with company & client procedures.
Encourage safe working practices at all times & ensure that all staff have a good understanding of all duties undertaken.
Ensure that all staff are present, accounted for & that the shift runs as smoothly as possible.
Ensure that all staff have the relevant PPE & that it is worn & used correctly.
Ensure all employees are trained and developed for every task. This responsibility includes identification of training needs, recommending training programmes, monitoring and evaluating the effect of the training.
Ensure good use of time during shift times, whist maintaining a proactive approach to maintain & improve productivity.
Working on own initiative with a proactive approach to work areas & staff allocation, whilst looking for areas/items not within the scope of works to improve customer relationships & services delivery.
Assisting staff where needed & maintain regular communication throughout the shift to ensure staff are fully supported at all times. Working with the best interests of the company & colleagues to maintain & improve staff morale.
Plan and allocate work to ensure effective use of staff and equipment.
Allocation of staff to meet service requirements.
Maintain labour within agreed budget levels.
To ensure that all cleaning tasks are carried out as detailed by the Cleaning Instruction Cards / work schedule / specification, to agreed standard.
Ensure that standards are consistently achieved and maintained. Carry out regular audits on standards, document failures, put in place procedures to stop re-occurrence. Analyse audit reports & ensure failures are actioned & improvements are carried out immediately.

Ensure that all employees adhere to the company/client Isolation/lock off procedures of dangerous machinery prior to cleaning, as trained
Implement & Supervision of Company’s Health & Safety policy.
Ensure correct use of hazardous chemicals – acids / alkalis “as trained”.
Supervision of the safe & correct use of equipment/chemicals & ensure that they are fit for purpose i.e.: Valid PAT Test & in good condition.
Ensure that all staff work the correct number of hours & adhere to the signing in & out procedures.
Following of instructions from your Line Manager to provide flexibility required to maintain and meet the service requirements in an ever changing/evolving environment.
Team building and promoting a harmonious working environment within the team & assist staff where necessary.
Attend internal & external training sessions if required.
Adherence to the company’s policy on equal opportunities.
Adherence to the company’s policies, procedures and systems in accordance with the relevant manuals.
Adherence to all clients’ policies & procedures.
Management of all Sub Contractors, when required.
A Flexible approach to meet the changing needs of the business.
Carry out any other duties in consultation with which may be required to meet the changing needs of the business.

Administrative

Completion & submission of all documentation in line with agreed deadlines in consultation with the client.

Conduct return to work interviews for all periods of sickness/absence when required.
Report & carry out a complete investigation of all incidents and accidents involving machinery or equipment with the guidance Employee Relations.
Ensuring all accident reporting procedures are followed & completion of documentation.

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

Quick apply

Refine Your Search

complaints manager jobs in coventry

Hygiene Manager

Housing & Resident Engagement Manager

SERVICE MANAGER

Customer Experience Manager

Store Manager

Resident Engagement Officer

Customer Care Manager