Client services occupations Work, Jobs in Cowie, Stg (with Salaries)

Client Services Advisor
Jones Whyte —Glasgow
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee discount
12d
Customer Service Administrator
GAP Group —Falkirk
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Customer Success Executive
MHouse Business Solutions Ltd —Motherwell
- From £25,000 a year
- Full-time
- Hospitality
- Sales
- Marketing
- Free parking
Quick apply
Client Account Manager
REAL Property Scotland Limited —Glasgow
- From £35,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Referral programme
Quick apply
3d
Customer Service Executive
Service Graphics —Glasgow
- £26,500 - £28,000 a year
- Full-time
- Communication skills
- Free parking
Quick apply
4d
Customer Care Administrator
Daysoft Ltd —Glasgow
- £24,862 - £25,651 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Customer Service Coordinator
Smurfit Westrock —Uddingston
- Full-time
- Annual leave
Customer Service Administrator
Optos —Dunfermline
- Microsoft Powerpoint
- Spanish
- Computer literacy
Customer Executive
Computacenter —Edinburgh
- Sales
- Organisational skills
- Communication skills
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
My Repairs Advisor
The Wheatley Group —Glasgow
- £32,458 - £35,620 a year
- Temporary
- Communication skills
- Employee assistance programme
4d
Customer Service Representative
Optos —Dunfermline
- Customer service
- Microsoft Office
- Communication skills
Service Coordinator
Orona UK —Glasgow
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Change Coordinator - Enterprise Markets
Gamma —Glasgow
- Full-time
- Microsoft Excel
- Project management
- Annual leave
Quick apply
6d
Service Administrator
DTGen —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Crew Management Partner
V.Group —Glasgow
- Management
- Customer service
- Salesforce
Hire Controller
SunbeltRentals —Livingston
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
4d
Customer Success Manager (French Speaking)
Encompass Corporation —Glasgow
- Full-time
- Bilingual
- English
- Financial services
- Employee assistance programme

Other jobs to consider

Find your next job by exploring related positions.

Client Services Associate
Seven Investment Management —Edinburgh
This role is suitable for those looking for their first professional opportunity after school or university. Suitable for school leavers or graduates.
Client Services Advisor
Jones Whyte —Glasgow
To respond to inbound and outbound calls, emails, and web enquiries from bereaved clients and their families, handling each contact with care, patience, and…
12d

I want to receive the latest job alerts for client services occupations in cowie, stg

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services occupations jobs near cowie, stg

Customer Service Representative jobs in Glasgow

Customer Care Specialist jobs in Glasgow

Customer Service Representative jobs in Dunfermline

Change Manager jobs in Glasgow

Service Coordinator jobs in Glasgow

Customer Success Manager jobs in Glasgow

Recruitment Manager jobs in Glasgow

Customer Service Coordinator jobs in Basingstoke

Sterile Service jobs in London

Home Based Customer Service jobs in London

Customer Service Coordinator jobs in Harrogate

Customer Service Coordinator jobs in Bristol

Administrator jobs in Bracknell

Remote Customer Service jobs in Bournemouth

Service Administrator jobs in Glasgow

Service Administrator jobs in London

Part Time Administrator jobs in Sheffield

Customer Success Manager jobs in Winnersh

Customer Service Advisor jobs in Birmingham

Project Manager jobs in North East Region

Client Services Advisor

Jones Whyte -
Glasgow

Apply Now

Job details

Permanent | Full-time
12 days ago

Benefits

Employee discount

Qualifications

Sales
Customer service
Microsoft Office
IT
Phone etiquette
HubSpot
Communication skills

Full job description

Role: Client Services Advisor

Place of work: Glasgow, City Centre

Contract type: Permanent, 35 hours per week

Working Hours: Monday-Friday, 9am-5pm

Are you someone who has a genuine desire to support people through some of the most difficult moments of their lives? Do you have experience in a customer service and/or care-focused role? If so, Jones Whyte has the perfect opportunity for you!

We are looking for a talented individual to play a pivotal role in our Bereavement departments success. This is your chance to shine, contribute your expertise, and grow alongside a company thats invested in your development.

The Role

As a Client Services Advisor within our Client Services Department, you will provide dedicated support to the Private Client Bereavement team, handling both inbound and outbound client enquiries.

You will play a key role in ensuring clients receive a high standard of service and are supported with care, professionalism, and sensitivity throughout their bereavement enquiries.

Working closely with a dedicated Team Leader and a supportive team of Client Services Advisors, you will also liaise with case handlers and Solicitors to ensure each client matter is managed efficiently, accurately, and within agreed timeframes. Collaboration is central to this role, as the department works collectively to ensure all client enquiries are addressed promptly and professionally.

This position offers the opportunity for personal and professional development, including progression within the firm. No prior legal experience is required, although it would be advantageous. A background in customer service, particularly within a call-handling environment, is essential.

The role offers a hybrid working arrangement, with a minimum of three days per week based in the Glasgow office, following the successful completion of office-based training.

Key Attributes

1+ year working in a customer service & call-handling environment
Excellent communication and active listening skills
Ability to build rapport quickly with others, particularly with people in distress
Professional, confident & courteous phone manner
Basic computing & IT skills (MS Office applications)
Positive forward-thinking mind-set
Genuine empathy and compassion for clients in difficult circumstances
Commitment to achieving the best possible outcomes for clients
Experience of sales, customer service and/or contact centres
Experience working towards daily/monthly KPIs/targets

Desirable but not essential:

Experience working in a law firm
Experience working with HubSpot

Responsibilities

To respond to inbound and outbound calls, emails, and web enquiries from bereaved clients and their families, handling each contact with care, patience, and compassion
To generate quotations and ensure that prospective clients have an excellent experience as soon as they contact our firm
Talking to clients sensitively and empathetically to understand their requirements and selecting services to suit
Handling leads from multiple channels and controlling them through our leads management system
Meeting Jones Whyte KPIs/Targets to support the wider needs of the business
Adhering to and putting into practice all Jones Whyte policies and procedures in a professional and confidential manner
Using initiative and incentives to promote referral opportunities and liaise with other departments within the business to identify and meet client needs
Taking payments online and over the phone
Producing contracts and managing e-sign processes
Liaising throughout with our solicitors to ensure clients receive fast and accurate legal advice
Providing an efficient, professional, and compassionate service to clients at all times
Attending and contributing to weekly team meetings

Company Benefits & Perks

Jones Whyte is proud to have been recognised as the Scottish Top Employer of the Year at The Herald and s1jobs Top Employer Awards 2025. This award reflects our commitment to creating a workplace where people thrive one that values career development, wellbeing, inclusivity, innovation, and community impact. As a firm, were dedicated to fostering an environment where every team member feels supported, empowered, and part of something meaningful.

We offer:

Competitive salary
Monthly Commission
26 days holiday plus 8 bank holidays.
Holiday Loyalty Scheme: Up to 5 additional days
Buy and Sell up to 3 holiday days each year
Enhanced maternity and paternity benefits
Wellbeing Support
Salary Extras employee discounts on retailers, dining, travel & more
Annual Company Day out
Hybrid working and modern Glasgow office
Birthday early finish and regular team events

Apply Now

Refine Your Search

client services occupations jobs in cowie, stg

Client Services Advisor

Customer Service Administrator

Customer Success Executive

Client Account Manager

Customer Service Executive

Customer Care Administrator

Customer Service Coordinator

Customer Service Administrator

Customer Executive

Customer Hire & Sales Coordinator

My Repairs Advisor

Customer Service Representative

Service Coordinator

Customer Change Coordinator - Enterprise Markets

Service Administrator

Senior Crew Management Partner

Hire Controller

Customer Success Manager (French Speaking)

Other jobs to consider

I want to receive the latest job alerts for client services occupations in cowie, stg

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected