customer service representative Work, Jobs in craigavon, arm (with Salaries)

Customer Service Sales Advisor
Kingspan Water and Energy —Craigavon
- £27,494 a year
- Full-time
- IT
- Communication skills
- Employee discount
- Referral programme
Quick apply
7d
Customer Service Advisor
Express Freight —Craigavon
- £26,436.80 a year
- Temporary
- Bilingual
- English
- Data entry
- Free parking
Quick apply
5d
Customer Service Assistant
B&M Retail —Craigavon
- £10.00 - £12.21 an hour
- Part-time
- Customer service
- Employee discount
8d
Customer Service Advisor | S1 | Everyday Banking | Belfast
A01 Santander UK plc —Belfast
- £25,000 - £31,579 a year
- Weekend availability
- Hybrid work
- Customer service
- Financial services
Customer Service Advisor - Belfast
EE —Belfast
- £13.35 an hour
- Customer service
- Employee discount
Customer Service Advisor
Playr-fit Ltd —Newry
- £25,545 a year
- Full-time
- Bilingual
- Customer service
- English
- Free parking
- Employee discount
Quick apply
8d
Customer Service Advisor
Mercedes Benz Truck and Van Northern Ireland —Dungannon
- Full-time
- Bilingual
- Customer service
- Salesforce
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Service Specialist
Echo Managed Services —Belfast
- Up to £25,471 a year
- Full-time
- Remote
- Customer service
- Computer literacy
- Communication skills
- Paid training
1d
Customer Service Advisor – Student Accommodation
Student Roost —Belfast
- £13.95 an hour
- Sales
- Microsoft Office
- Communication skills
Quick apply
7d
Customer Service Associate Omni Channel
Alexander Mann Solutions (AMS) —Belfast
- Full-time
- Banking
7d
Customer Service Representative
Terex Corporation —Dungannon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee stock purchase plan
Customer Service Assistant - Magherafelt (Weekend Work)
BoyleSports —Magherafelt
- Weekend availability
- Customer service
- Communication skills
Quick apply
Customer Service Advisor
Coloplast —Belfast
- £26,650 a year
- Full-time
- Hybrid work
- Computer literacy
- Employee discount
13h
Customer Service Advisor
NFU Mutual Agency —Saintfield
- Up to £28,000 a year
- Full-time
- CRM software
- IT
- Financial services
14d
Customer Service Assistant
World Duty Free Group —Belfast
- Part-time
- Sales
- Communication skills
Quick apply
5d
Customer Service Agent - Electricity
firmus Energy —Newtownabbey
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Customer Service Advisor
GLL —Belfast
- £27,351.61 a year
- Weekend availability
- Customer service
- Computer literacy
- Communication skills
1d
Customer Support Advisor
Randox Laboratories —Crumlin
- £13 an hour
- Sales
- Customer service
- IT
Customer Service Advisor
Musgrave —Belfast
- Hybrid work
- Customer service
- Microsoft Office
- In-person
Quick apply
6d
Part-Time Customer Support Assistant
Nicofresh —Belfast
- £13.20 an hour
- Part-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply

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Customer Service Sales Advisor

Kingspan Water and Energy -
Craigavon

Quick apply

Job details

Permanent | Full-time
£27,494 a year
7 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee discount
Referral programme

Qualifications

IT
Communication skills

Full job description

We are seeking Customer Service Sales Advisor to join our team. This role focuses on delivering outstanding service to both new and existing customers via phone and email. It is essential for ensuring contract renewals are successfully secured and for driving new business opportunities within Kingspan.

At Kingspan Water & Energy, part of the global Kingspan Group PLC, we are committed to driving change in the design and manufacture of sustainable solutions for water and energy storage. We provide industry-leading products for water management, storage, and telematics systems for high-performance buildings and infrastructure.

Join a company that values innovation, sustainability, and collaboration. As we continue to grow, new career opportunities are available, both locally and globally.

Why Kingspan?

Career Growth: Access to career development programs and internal job opportunities in 80+ countries for personal and professional advancement.
Hybrid: 3 days a week in the office and 2 at home after training period
Hours: Mon-Thu 8:15am-5:00pm, Fri 8:30am-4:00pm
Mentorship: Receive support and guidance from our teams to help you progress in your career.
Team Culture: Be part of a collaborative, supportive, and inclusive team environment.
Health & Wellness Benefits: Discounted gym memberships, eye tests and access to virtual health services.
Financial Security: Attractive pension plans and life assurance up to four times your salary.
Employee Perks: Employee discounts, Cycle to Work Scheme, referral bonuses, and more.

Key Responsibilities:

Handle inbound queries from existing customers via telephone and email, providing prompt and effective solutions.
Resolve customer issues efficiently, ensuring satisfaction within agreed timelines.
Log site visits and coordinate part orders and deliveries.
Prepare and present accurate quotes to customers.
Maintain high accuracy in order processing, including managing credit card transactions.
Retain commercial contract customers and develop strategies to foster strong, lasting relationships.
Achieve Key Performance Indicators (KPIs) set by the Service Manager.
Identify and develop new business opportunities, maintaining a healthy sales pipeline for future growth.
Track and record sales activities to monitor performance.
Continuously develop and maintain in-depth knowledge of Kingspan's products and services.
Provide exceptional, professional service to both internal and external customers.
Build and nurture strong relationships with key stakeholders, including field engineers.
Ensure compliance with company procedures and legal requirements.

What we are looking for:

Five GCSEs (or equivalent), including English and Maths.
Ideally 1-2 years' experience - training provided
Call Centre experience desirable
Proven ability to meet and exceed KPIs.
Strong communication skills (both verbal and written).
Excellent listening skills with the ability to manage information accurately and efficiently.
Exceptional organizational and planning abilities.
A positive, confident, and determined approach to work.
Ability to work independently and as part of a team.
Ability to work under pressure and manage multiple demands.
Proficient in IT and computer systems.

Apply today to become part of a growing company committed to excellence.

Kingspan is an Equal Opportunities Employer - We do not discriminate on the basis of religion, political opinion, or any other protected characteristic. We are committed to providing equal opportunities for all candidates and selecting the best person for the job.

#INDLP

Quick apply

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