Customer support & client services occupations Work, Jobs in Craigavon, Arm (with Salaries)

Customer Support Operator
Mitie —Lurgan
- £13.45 an hour
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Customer Success Administrator (M&E)
CFM NI Ltd —Magherafelt
- From £27,500 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Service Advisors
Decora —Lisburn
- £13 an hour
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Free parking
- Store discount
Quick apply
4d
Head of Customer Success
Yellowcom —Belfast
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Free parking
- Employee discount
Quick apply
7d
Customer Service Manager
Noah Foundation Support Services Ltd —Belfast
- £3,500 - £6,200 a month
- Full-time
- Management
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Sick pay
Quick apply
11h
Helpdesk Operator
Mitie —Lurgan
- £14.51 an hour
- Full-time
- Customer service
- In-person
Customer Service Advisor (12 Month FTC)
Brenntag UK Limited —Belfast
- Customer service
- Microsoft Office
Quick apply
9d
Customer Service Advisor (Ecommerce Brand)
Kubbi —Carryduff
- £24,000 - £26,000 a year
- Full-time
- Microsoft Word
- Customer service
- No experience needed
- Free parking
- Employee discount
Quick apply
1d
Team Lead - Customer Care
HCLTech —Belfast
- Customer service
- Mentoring
- Communication skills
6d
Customer Support Advisor
Concentrix —Belfast
- £12.75 an hour
- Full-time
- Social media management
- Customer service
- Typing
- Employee stock purchase plan
- Annual leave
Customer Experience Manager
British Council —Belfast
- £30,839 a year
- Customer service
- Continuous improvement
- No degree
Support Operations Coordinator
3173 —Belfast
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Communication skills
9d
Senior Process Associate - Customer Care
HCLTech —Belfast
- Customer service
- Communication skills
9d
Client Manager
3173 —Belfast
- Full-time
- Remote
- No degree
- Organisational skills
- Communication skills
4d
Call Handler - Technology
Henderson Group —Newtownabbey
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
5d
Account Specialist
CME Group —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Success Manager - CattleEye
GEA Group Aktiengesellschaft —Belfast
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
9d
Customer Service Advisor
Cromwell Group —Belfast
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
- Annual leave
- Sick pay
Customer Service Assistant
Lexington Catering —Belfast
- £16,523 a year
- Part-time
- Customer service
- Communication skills
Quick apply
11d
Customer Service Advisor
SunbeltRentals —Belfast
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
2d

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customer support & client services occupations jobs near craigavon, arm

Customer Support Operator

Mitie -
Lurgan

Apply Now

Job details

Permanent | Full-time
£13.45 an hour

Benefits

Free parking
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office

Full job description

Job Title: Customer Support Operator

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Where: Mitie | 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY

Hours: 4 on 4 off working rotating shift patterns (6am-6pm, 11am-11pm and 6pm-6am)

Salary: £13.45 p/h Uplifts apply to unsociable hours worked

What is in it for you?

A competitive salary
A friendly and supportive team
Training, career development & progression
Overtime opportunities
A great selection of benefits incl. access to on-line GP services, share options and discounts across thousands of retailers.
Free on-site parking

Main Duties

Managing high levels of incoming and outgoing telephone calls to both clients and branches.
Utilise software to ensure the required monitoring and compliance standards are met.
Work as part of a monitoring team liaising with different branches nationally.
Follow correct procedures for incident reporting and real time monitoring.
Work as part of a team, communicating effectively with team members and others.
To carry out work in a safe and diligent manner and also comply with all Health & Safety policies and procedures.
To undertake additional duties in line with management requests as required.
Comply with IS) 27001 standards and procedures.
Meeting individually set KPIs.
Stay current with system information, changes, and updates.

What we are looking for

Must have excellent interpersonal skills and be able to work on own initiative and as part of a team.
Ability to work in a fast-paced environment.
Ability to manage workload to meet team deadlines.
A willingness to learn and develop and show high level of commitment and professionalism.
Must have knowledge of Microsoft Office, Outlook, Word, Excel and PowerPoint.

Desired experience

Alarm receiving centre
Call centre
Customer service

Essential

Applicants must have a 5-year checkable history.

You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.

Please note: We do not accept applications from anyone who has been unsuccessful at interview for the same grade role in the past 6 months.

We will consider flexible working requests from day one of employment.

Apply Now

Refine Your Search

customer support & client services occupations jobs in craigavon, arm

Customer Support Operator

Customer Success Administrator (M&E)

Customer Service Advisors

Head of Customer Success

Customer Service Manager

Helpdesk Operator

Customer Service Advisor (12 Month FTC)

Customer Service Advisor (Ecommerce Brand)

Team Lead - Customer Care

Customer Support Advisor

Customer Experience Manager

Support Operations Coordinator

Senior Process Associate - Customer Care

Client Manager

Call Handler - Technology

Account Specialist

Customer Success Manager - CattleEye

Customer Service Advisor

Customer Service Assistant

Customer Service Advisor

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