Key account director Work, Jobs in Cramlington, Nbl (with Salaries)

Account Director
BidvestNoonan —Newcastle upon Tyne
- £80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Team management
Quick apply
6d
Key Account Director
ISS Facility Services —Newcastle upon Tyne
- Contracts
Quick apply
Business Manager to Regional Probation Director, North East
HM Prison & Probation Service —Ashington
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
10d
Business Development Manager
Swanton Care and Community —Sunderland
- £50,000 - £55,000 a year
- Remote
- CRM software
- Microsoft Office
- Databases
- Annual leave
- Employee assistance programme
12d
Senior Account Manager (MPS & Solution Sales, North East)
Agilico Workplace Technologies —Gateshead
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance programme
Quick apply
Sales Project Account Manager - North East & Scotland
HILTI —Newcastle upon Tyne
- Business development
- Presentation skills
- Communication skills
- Life insurance
11d
Senior Business Development Executive
Gilligan Engineering Services —Prudhoe
- £45,000 - £50,000 a year
- Full-time
- CRM software
- Business development
- Travel
Quick apply
5d
Enterprise Account Director
Aspire Technology Solutions —Gateshead
- £50,000 - £60,000 a year
- Full-time
- Business development
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Key Account Manager
Assystem —Newcastle upon Tyne
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Sales Co-ordinator
Plastic Manufacturer —Gateshead
- £30,000 - £40,000 a year
- Full-time
- CRM software
- In-person
- Analytics
Quick apply
2d
Director of Sales
Delta Hotels by Marriott Newcastle —Newcastle upon Tyne
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Associate Director - Cost Management
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Mentoring
Quick apply
Associate Director - Cost Management - Energy & Natural Resources
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Hybrid work
- Team management
- Contracts
Quick apply
Environment Group Executive Assistant
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £29,715 - £34,435 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
3d
Customer Success Director
TSG —Gateshead
- £100,000 - £110,000 a year
- Business development
- No degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Strategic Prioritisation & Insight Lead
HM Revenue and Customs —Newcastle upon Tyne
- £65,869 - £72,711 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
Deputy Director Classification, Origin, Valuation & Tariff
HM Revenue and Customs —Newcastle upon Tyne
- £86,000 a year
- Part-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
Compliance & Business Systems Manager
Thompsons of Prudhoe Limited —Prudhoe
- £35,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
13d
Accounts Manager
Nova Motor Group —Sunderland
- From £30,000 a year
- Full-time
- In-person
- AI
Quick apply
10d
Senior Manager, Commercial Sales EMEA
Advanced Navigation —Newcastle upon Tyne
- Remote
- Writing skills
- Business development
- Analysis skills
7d

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Account Director

BidvestNoonan -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£80,000 a year
6 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Contract management
Driving Licence
Account-based growth strategy development
Stakeholder collaboration
Client engagement
Stakeholder liaison
Management accounts preparation
Microsoft Office Suite
Cost control
Team management
Partnership building
Customer relationship management
Relationship management
Contracts
Management reporting

Full job description

About The Role

As our Account Director, you'll play an integral part of the team focusing being the operational lead on a national contract.

You'll manage a team of Regional and store based Soft Service Managers and related colleagues.

The contract is a soft service contract providing cleaning, landscaping, winter services and pest services. You will have commercial responsibility for the retention of the contract, organic growth of business whilst reporting on and providing an accurate account on the P&L on a monthly basis.

Key responsibility will be the retention and building upon existing relationships to expand business further and be responsible for compliance and safety of the contract and related colleagues and customers.

Deliverable SLA’s and KPIs are key to driving the contract and ensuring a quality service is provided at all times.

Key Responsibilities

Responsible for the delivery of the contract services at our clients contracts as detailed and agreed within the scope of contract between our Client and Bidvest Noonan.
Will be responsible for the development and implementation of all employee resources, processes, and procedures to ensure they are aligned with the details of the agreed contract with the Client.
Responsible for the standards of service delivery in line with the SLA as agreed with the client whilst providing across client sites by advising on SLAs, KPIs, objectives and projects.
Maintain and expand relationships with strategically important customers / build long term mutually beneficial partnerships with Key Customers
Escalation of any issues arising on the contract to the Director of Operations.
Lead and drive the Commercial performance for all accounts within the contract, ensuring invoices are issued and paid on time and resolving any queries the client may bring.
Ensure all necessary Industry and Client processes and procedures are in place and adhered to.
Be responsible for the Profit and Loss balance sheet for all aspects of the contract. All additional income, expenditure and unaccounted costs are to be controlled and reported on a monthly basis.
Preparation and delivery of monthly and quarterly client review presentations.
Establishes productive, professional relationships with key stakeholders in assigned customer accounts.
Coordinate the involvement of other stakeholders, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
Complete strategic customer account plans that meet company standards.
Drive innovative and scalable service solutions.
Interrogate management information systems which provide information to enable sound commercial judgement for decision making.
Provide support to the Director of Operations by advising on relationship issues and focuses needed from the team.
Identify issues or risks that will impact the contracts.
Action any changes or restructures required in line with legislation and Company procedures, ensure commercial accountants are fully aware of any monetary changes.
Ensure all contracts and sites comply with all policies and procedures contained in the Safety, Health, Environment and Quality procedures (IMS) and promote and make consistent use of the guidelines, processes, checklists, and forms contained within it.
Ensure all site files are compliant. Drive action plans and resolutions arising from SHEQ team audits, closing out any PIP's in a timely manner supporting Direct reports
Lead culture of Company CREDO and reward and recognition through the managing and development of processes to ensure employee retention and encourage appropriate attitudes and behaviours.

Qualifications and Experience required

Do you hold a valid driver’s license?
Do you have a Level 5 Management certificate or equivalent (or willing to work towards)?
Do you have advanced Microsoft Office Skills, including PowerPoint, Excel, Word, and Outlook?
Are you able to work flexibly in line with customer requirements?
Are you able to attend sites per all shift types on ad hoc basis to engage with ‘out of hours’ colleagues?
Can you travel nationwide throughout UK & Ireland?

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

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