Regional account manager Work, Jobs in Cramlington, Nbl (with Salaries)

Key Account Manager
Mitie —Newcastle upon Tyne
- Full-time
- Customer service
- Leadership
4d
Product Manager
HM Revenue and Customs —Newcastle upon Tyne
- £58,541 - £72,711 a year
- Part-time
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Work from home
10d
Field Sales Manager - Soils & Disposals (National)
Hargreaves PLC —Durham
- £40,000 - £48,000 a year
- Full-time
- Sales
- In-person
Quick apply
10d
Territory Manager
Medtronic —Newcastle upon Tyne
- £44,000 - £66,000 a year
- Full-time
- Presentation skills
- Driving
- Communication skills
Sales Manager
Purely Energy Ltd —Newcastle upon Tyne
- From £60,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Free parking
Quick apply
6d
UK Regional Sales Manager
Mercury Hampton Ltd —Newcastle upon Tyne
- £45,000 - £55,000 a year
- Sales
- Leadership
Quick apply
Regional Account Manager
Innova Systems UK —Newcastle upon Tyne
- Microsoft Outlook
- Sales
- CAD
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Newcastle upon Tyne
- Weekend availability
- Oracle
- Salesforce
- English
Stakeholder Engagement Manager
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Administrative experience
- Presentation skills
- Travel
4d
Senior Quantity Surveyor
H&MV Engineering —Bedlington
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Quick apply
Senior Admin Assistant & Exams Officer
Percy Hedley Foundation —Newcastle upon Tyne
- Call to connect
- IT
- School
- Employee assistance programme
5d
Lead Recruitment Manager
Reed In Partnership —Newcastle upon Tyne
- £34,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
HR Manager
PPG —Durham
- Full-time
- Bachelor's degree
- Human resources
- Business
Quick apply
PPC Manager - UK&I
LeoVegas UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
- Analysis skills
- Communication skills
- Free parking
- Annual leave
2d
Regional Sales Manager - UK
Atlas Copco Group —Washington
- Microsoft Outlook
- Sales
- English
- Free parking
- Employee assistance programme
Programmatic Manager - UK&I
LeoVegas UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
- Analysis skills
- Communication skills
- Free parking
- Annual leave
5d
VacancyTitle: Payments Administrator
Grainger plc —Newcastle upon Tyne
- Full-time
- Remote
- Administrative experience
- Organisational skills
10d
Sales Consultant - Government Contracts
JT Dove Limited —Chester-le-Street
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
11d
Sustainability & Energy Specialist
Percy Hedley Foundation —Newcastle upon Tyne
- Annual leave
- Employee assistance programme
4d
Regional Trainer
Retail Innovation Group —Newcastle upon Tyne
- £27,132.70 - £27,132.72 a year
- Weekend availability
- Sales
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d

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regional account manager jobs near cramlington, nbl

Key Account Manager

Mitie -
Newcastle upon Tyne

Apply Now

Job details

Permanent | Full-time
4 days ago

Qualifications

Customer service
Profit & loss
Customer relationship management
Leadership

Full job description

Job summary

The Key Account Manager is responsible for driving revenue across a defined region with defined Key Accounts. This role is high-impact with the focus on building relationships, retention, and growth of the company's key accounts within the Fire & Security sector. This role supports the development of client relationships, commercial performance, and service excellence across the key accounts, ensuring the development of long‑term partnerships, compliance, and best in class delivery.

The position blends system knowledge within both the fire and security sector, sales, service planning, customer service and operational oversight, driving a customer‑centric culture that differentiates the business in a highly regulated industry. They will play a key part in strengthening our footprint with both new and existing key customers.

Job objectives and responsibilities

Client Strategy & Relationship Building

Develop and execute a client strategy introducing all our Key Accounts to all work streams Mitie can offer.
Lead increased engagement with Key Accounts, with the intention that Key are developed into National Accounts.
The main point of contact for our Key Accounts, ensuring retention, satisfaction, and continuous improvement.
Conduct regular client reviews, ensuring SLA adherence, compliance, risk management, and contract renewal readiness.

Commercial & Financial Accountability

Review P&L performance for the key accounts portfolio they look after, delivering revenue growth, profitability, and cost‑to‑serve efficiency.
Have visibility of accounts and analyse where growth and profitability are low and strategize how they can be improved.
Identify upsell/cross‑sell opportunities across fire systems, security systems, monitoring, service & maintenance, and project works.
Undertake commercial negotiations, contract renewals, pricing strategy, and long‑term framework agreements with the support from the Director of Key & Regional Accounts.
Provide accurate forecasts, pipeline reporting, and strategic account plans.

Operational Excellence & Compliance

Ensure all service delivery meets the Client expectations.
Work in partnership with Operations, Engineering, and Compliance teams to drive consistent delivery quality.
Highlight any shortfalls with compliance, operational or commercial activity.
Assist with the mobilisation of any new contracts that fall within your region.
Assist with risk plans for any major key sites, including life‑safety compliance, asset condition, and lifecycle investment planning.

Build strong, long‑term relationships with customers across commercial, industrial, and public‑sector environments
Promote a full suite of fire‑industry services, including maintenance, testing, inspections, and compliance‑focused solutions
Identify customer needs and tailor service packages that deliver value and strengthen retention

Personal Development

Lead by example and mentor other Key Account Managers, Client Partners, and Strategic Leads.
Enhance your capability within the team around commercial acumen, client engagement, and technical understanding of fire & security systems.
Drive a collaborative culture between all departments and Support functions.

Market Insight & Innovation

Monitor changes in fire safety legislation, security technology trends, and emerging client needs.
Develop strategy around digital solutions and innovation including remote monitoring, analytics, cloud security systems, and predictive maintenance.
Advise the Senior leadership team on market positioning, competitive landscape, and client demands and any aspects of the contract which may have a detrimental effect.

Professional Conduct

This job description is intended to give the post holder an appreciation of the role envisaged for the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

Person Specification

Essential

Experience in the Fire & Security industry.
Customer service experience and confidence in managing a range of key accounts, prioritising opportunities, and working autonomously.
Proven track record managing key accounts of all sizes.
Strong understanding of fire alarm systems, suppression, intruder, CCTV, access control, and compliance frameworks.
Commercially astute with experience in assisting with the P&L ownership, contract negotiations, and strategic planning.
Excellent client relationship skills with the ability to communicate effectively with the leadership team.
Team player and ability to play a key part in strengthening our footprint with both new and existing Customers.

Desirable

Knowledge of NSI, BAFE, BS5839, BS5306, ISO standards, and related compliance requirements.
Professional certifications (e.g., FIA training, ASIS, IFSM, BSIA membership).

Proven Track Record Key Performance Indicators (KPIs)

Portfolio revenue growth and profitability
Client retention and contract renewal rates
SLA performance, compliance, and audit outcomes
Customer satisfaction scores (NPS/CSAT)
Key performance and development

Apply Now

Refine Your Search

regional account manager jobs in cramlington, nbl

Key Account Manager

Product Manager

Field Sales Manager - Soils & Disposals (National)

Territory Manager

Sales Manager

UK Regional Sales Manager

Regional Account Manager

Delivery Partner Manager, UK/IE Delivery Partner Managers

Stakeholder Engagement Manager

Senior Quantity Surveyor

Senior Admin Assistant & Exams Officer

Lead Recruitment Manager

HR Manager

PPC Manager - UK&I

Regional Sales Manager - UK

Programmatic Manager - UK&I

VacancyTitle: Payments Administrator

Sales Consultant - Government Contracts

Sustainability & Energy Specialist

Regional Trainer

I want to receive the latest job alerts for regional account manager in cramlington, nbl

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