Client services occupations Work, Jobs in Cramond, Edh (with Salaries)

Onboarding Consultant (Logit)
triSaaS (Enhance) —Edinburgh
- Up to £26,500 a year
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Client Services Consultant
Charles Stanley —Edinburgh
- Full-time
- Microsoft Outlook
- Communication skills
Service Administrator
FMS Fire & Security Ltd —Loanhead
- Full-time
- Microsoft Office
- Organisational skills
Account Coordinator
Berlin Packaging —Newbridge
- From £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
Klinger UK Ltd —Grangemouth
- £28,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Bereavement leave
Quick apply
22h
Client Services Coordinator
AND Digital —Edinburgh
- Full-time
- Hybrid work
- AI
Quick apply
1d
Customer Support Accountant
FreeAgent —Edinburgh
- £31,500 - £35,500 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Accounting
Quick apply
Client Relations Manager - Key Accounts
Nucleus Financial Group —Edinburgh
- Customer service
- Microsoft Office
- IT
- Annual leave
2d
Junior/Graduate Customer Support Accountant
FreeAgent —Edinburgh
- £27,500 - £31,500 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Accounting
Quick apply
Golf Retailer Support Executive
Shot Scope Technologies —Livingston
- From £25,420 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Work from home
Quick apply
2d
Customer Service Advisor - Dealer Services
Velux Residential —Fife
- Full-time
Customer Executive
Computacenter —Edinburgh
- Sales
- Organisational skills
- Communication skills
Client Relations Manager - Core Client Relations team
Nucleus Financial Group —Edinburgh
- Customer service
- Microsoft Office
- IT
- Annual leave
2d
Account Manager
HSBC Global Services Limited —Edinburgh
- Full-time
- Communication skills
- Time management
9h
Customer Success Manager
Mindbody —Edinburgh
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Service Coordinator
Evolution Security —Edinburgh
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
14d
Global Payment Solutions- Client Service Manager- French Speaking
HSBC Global Services Limited —Edinburgh
- Full-time
- Financial services
- Communication skills
- Banking
1d

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client services occupations jobs near cramond, edh

Onboarding Consultant (Logit)

triSaaS (Enhance)
Edinburgh

Quick apply

Job details

Permanent | Full-time
Up to £26,500 a year

Benefits

Free parking
On-site gym
Company pension
Transport links
Sick pay
On-site parking

Qualifications

Hospitality
System administration
Computer literacy
Project coordination
Microsoft Office
Analysis skills
SaaS
Communication skills

Full job description

Job Overview
We are seeking a dedicated Onboarding Consultant specialising in Logit to join our dynamic team. The successful candidate will play a vital role in facilitating seamless onboarding processes for clients and becoming a product expert . This position offers an excellent opportunity to utilise your analytical and communication skills whilst contributing to the optimisation of client implimentation and satisfaction.

Who This Role Is Perfect For

This role is ideal for candidates with experience in SaaS implementation , customer onboarding, project coordination and cusotmer facing roles. A hospitality background would be particularly well suited to this role.

About triSaaS

We are a fast-growing SaaS company, home to multiple innovative software solutions including Logit, which is an all-in-one digital task management, compliance, and auditing platform used to eliminate paper forms and streamline operations for businesses.

We currently support over 5000 locations across the UK, helping organisations in hospitality, education, and other sectors reduce costs and improve operational efficiency.

Join us and help shape the future of technology that’s transforming businesses across multiple industries.

As part of our team, you’ll be joining an energetic, customer-focused company that’s passionate about solving real-world problems with simple, impactful software.

About You

As an onboarding consultant, your contribution ensures we achieve our goals in customer success. You will have an enthusiastic approach and be technically minded with a basic knowledge of systems. As an effective communicator, you will be able to liaise with team members and customers to overcome presenting challenges and configuration of our systems. Operational background would be preferred along with an understanding of workflow management.

Key Responsibilities

Manage end-to-end onboarding processes for new clients, ensuring timely and accurate integration into our systems.
Collaborate with customers to gather required documentation and facilitate smooth onboarding experiences.
Analyse client data to identify potential issues or delays, proactively addressing concerns to maintain high standards of service.
Provide clear and professional communication with clients, guiding them through onboarding steps and resolving any queries effectively.
Conduct training sessions or demonstrations on Logit as needed, ensuring clients are well-informed and confident in using our systems.
Maintain detailed records of onboarding activities, feedback, and improvement suggestions for continuous process enhancement.

Skills

Proficiency in Logit or similar systems for digitised compliance such as Pronet, Access Maintain, Trail and so on will be beneficial.
Must be computer literate with a strong working knowledge of Microsoft Office with the ability and interest in learning new software applications.
Excellent communication skills, both written and verbal, with the ability to explain complex concepts clearly.
Analytical skills to interpret data, identify trends, and troubleshoot onboarding issues efficiently.
Organised with the ability to manage multiple onboarding projects simultaneously under tight deadlines.
Problem-solving mindset with a proactive attitude towards process improvement. This role is ideal for individuals who are organised, detail-oriented, and passionate about delivering exceptional client experiences. If you possess the necessary skills and enthusiasm, we invite you to apply for this rewarding opportunity as an Onboarding Consultant (Logit).

What We Provide

A supportive and inclusive team culture where everyone’s contribution is valued
Dedicated mentoring and ongoing professional development support
Comprehensive training on the Logit platform and implementation processes
Clear development milestones and opportunities for career progression
The opportunity to work with leading UK hotels and hospitality groups, with exciting international growth plans

Experience Required

Customer-facing or client support experience: 1 year (required)
Experience working with SaaS solutions: 1 year (preferred)
Hospitality or Restuarant: 1 year (preferred)
System Administration: 1 year (preferred)

Business Hours and Location

This is an office-based role located in South Gyle, Edinburgh, a well-connected business district with excellent transport links.

Working hours are 9:00am – 5:30pm Monday to Friday.

Please Note

This role focuses on software onboarding and client training, rather than general IT support or customer service.

Pay: Up to £26,500.00 per year

Benefits:

Company pension
Free parking
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in cramond, edh

Onboarding Consultant (Logit)

Client Services Consultant

Service Administrator

Account Coordinator

Customer Service Advisor

Client Services Coordinator

Customer Support Accountant

Client Relations Manager - Key Accounts

Junior/Graduate Customer Support Accountant

Golf Retailer Support Executive

Customer Service Advisor - Dealer Services

Customer Executive

Client Relations Manager - Core Client Relations team

Account Manager

Customer Success Manager

Service Coordinator

Global Payment Solutions- Client Service Manager- French Speaking

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