Clinic manager Work, Jobs in Cranleigh, Sry (with Salaries)

Operational Excellence & Process Improvement Lead
Communitas Clinics —Croydon
- £31,049 a year
- Full-time
- Administrative experience
- Human resources
- In-person
Quick apply
Mobile Hearing Aid Audiologist, Guildford
Leightons Opticians & Hearing Care —Guildford
- £50,000 - £120,000 a year
- Annual leave
- Gym membership
Quick apply
Dental Nurse / Treatment Coordinator (Progression Opportunity)
Umi Clinic —Petersfield
- From £15 an hour
- Part-time
- Administrative experience
- Front desk
- In-person
Quick apply
11d
Service Contact Advisor
Sussex Community Dermatology Service —Brighton
- £24,960 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
Quick apply
4d
Clinic Manager
Diaverum —Crawley
- £50,000 - £54,000 a year
- Full-time
- Team management
- Leadership
- Communication skills
- Employee discount
Quick apply
Administrator
Royal Surrey NHS Foundation Trust —Epsom
- £16.73 an hour
- Part-time
- Annual leave
3d
Outpatients Booking Coordinator - Band 4
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- Customer service
- Front desk
- Communication skills
6d
Veterinary Admin Assistant
The Livestock Partnership —Billingshurst
- From £25,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
4d
Therapy Booking Coordinator
Royal Surrey NHS Foundation Trust —Guildford
- £27,106 - £28,850 a year
- Part-time
- Administrative experience
- Front desk
- IT
10d
Clinical Services Manager – Imaging
Circle Health Group —Guildford
- Up to £67,000 a year
- Full-time
- Hospital
- Customer service
- Supervising experience
- Employee discount
- Life insurance
Phlebotomist
Randox Laboratories —Kingston upon Thames
- Weekend availability
- Communication skills
5d
Periodontist
PortmanDentex —Haslemere
- Free parking
Quick apply
Specialist Orthodontist
PortmanDentex —Dorking
- £225,000 a year
- Part-time
Quick apply
Therapies Department Administrator and Appointments Coordinator
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,760 - £27,476 a year
- Full-time
7d
Operations Manager (WLC11)
Connect Health —Brentford
- Up to £50,000 a year
- 8 hour shift
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
7d
MSK Physiotherapist
Ascenti —Farnham
- £28,000 - £35,500 a year
- Full-time
- English
- Bachelor's degree
Practice Nurse
Newtons Practice —Haywards Heath
- £27,300 - £41,000 a year
- Overtime
- Anatomy knowledge
- GP surgery experience
- Patient care
Quick apply
6d
Musculoskeletal Physiotherapist (Development Role)
SHP Health Ltd —Dorking
- £28,000 - £32,000 a year
- Part-time
- Master's degree
- Bachelor's degree
- In-person
- Free parking
- Employee discount
Quick apply
7d
Endodontist
PortmanDentex —Haslemere
- Full-time
- Free parking
Quick apply
Vet Territory Manager (173908)
Colgate-Palmolive —Surrey
- Business development
- Travel
- In-person
11d

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Operational Excellence & Process Improvement Lead

Communitas Clinics -
Croydon

Quick apply

Job details

Permanent | Full-time
£31,049 a year

Qualifications

Adobe Captivate
Administrative experience
Quality assurance
Human resources
Communication skills
Teaching

Full job description

ROLE TITLE: Operational Excellence & Process Improvement Lead

REPORTS TO: Head Of Operational Excellence
LOCATION: Hybrid (Head Office + service sites)

JOB PURPOSE

This role is responsible for driving consistency, quality, and efficiency across administrative teams at Communitas.

The post holder will act as a subject matter expert in administrative processes and systems, identifying variation, simplifying workflows, and ensuring consistent adoption across all services.

Training is used as a tool to embed standard ways of working, not as a standalone function.

The role requires someone who can translate real operational processes into practical, usable training, and confidently support teams to adopt and sustain improved ways of working.

KEY RESPONSIBILITIES

1. Process Standardisation & Improvement

Identify inconsistencies and inefficiencies in administrative processes across services
Define and document clear, standardised ways of working (SOPs)
Work with operational leads to implement and embed improvements
Simplify complex workflows into practical, repeatable steps

2. Training Delivery (Applied, Not Theoretical)

Deliver practical, process-driven training for new and existing staff
Lead onboarding programmes that ensure staff can perform core admin functions confidently
Deliver refresher and targeted training where performance gaps are identified
Adapt training to reflect real service pressures and workflows, not ideal scenarios

3. Capability Building & Behaviour Change

Build admin team confidence, competence, and accountability
Provide hands-on coaching and follow-up support, not just one-off training sessions
Challenge inconsistent practices and reinforce standard approaches
Support managers in addressing performance gaps linked to process adherence

4. Systems & Workflow Expertise

Act as a key user of administrative systems (e.g. patient management systems)
Ensure training reflects how systems are actually used in practice
Identify and resolve common system-related issues impacting workflow

5. Cross-Team Consistency

Work across clusters to ensure one consistent approach to administration
Collaborate with Service Managers and Leads to align processes and expectations
Reduce variation in how services operate

6. Quality & Continuous Improvement

Monitor adherence to agreed processes
Identify risks, gaps, and areas for improvement
Use feedback and observation to continuously refine training and processes
Support audits and quality assurance activities

ESSENTIAL SKILLS

Ability to simplify complex processes into clear, practical steps
Strong communication skills with confidence to challenge and influence others
Ability to build credibility with operational teams
Highly organised with strong attention to detail
Confident delivering training in both group and 1:1 settings
Problem-solving mindset with a focus on practical solutions
Ability to work independently across multiple services

ESSENTIAL EXPERIENCE

Experience working in an administrative or operational environment
Experience improving or standardising processes, not just following them
Experience training, coaching, or supporting colleagues in real work settings
Experience working across multiple teams or departments
Experience using administrative or patient management systems

DESIRABLE (BUT IMPORTANT SIGNALS)

Experience working in healthcare or similar regulated environments
Experience supporting onboarding or induction programmes
Experience identifying performance gaps and implementing improvements

WHAT SUCCESS LOOKS LIKE

Administrative processes are consistent across services
New starters become effective more quickly
Teams follow clear, standard ways of working
Reduced errors, duplication, and confusion
Managers report improved admin performance and reliability

KEY BEHAVIOURS REQUIRED

Comfortable working in messy, inconsistent environments
Willing to challenge existing ways of working constructively
Focused on practical outcomes, not theory
Resilient when facing resistance to change
Takes ownership of problems and drives solutions

This role is not suited to candidates whose experience is primarily within corporate learning and development without direct operational process ownership.

Pay: £31,049.00 per year

Work Location: In person

Quick apply

Refine Your Search

clinic manager jobs in cranleigh, sry

Operational Excellence & Process Improvement Lead

Mobile Hearing Aid Audiologist, Guildford

Dental Nurse / Treatment Coordinator (Progression Opportunity)

Service Contact Advisor

Clinic Manager

Administrator

Outpatients Booking Coordinator - Band 4

Veterinary Admin Assistant

Therapy Booking Coordinator

Clinical Services Manager – Imaging

Phlebotomist

Periodontist

Specialist Orthodontist

Therapies Department Administrator and Appointments Coordinator

Operations Manager (WLC11)

MSK Physiotherapist

Practice Nurse

Musculoskeletal Physiotherapist (Development Role)

Endodontist

Vet Territory Manager (173908)

I want to receive the latest job alerts for clinic manager in cranleigh, sry

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