Service delivery manager Work, Jobs in Cranleigh (with Salaries)

Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
Service Delivery Manager
ABM UK —London Heathrow Airport
- Computer literacy
- Team management
- Communication skills
- Employee discount
Quick apply
Postal Delivery Driver
Royal Mail Group —Cranleigh
- £13.68 an hour
- Overtime
- Customer service
2d
Commercial Manager
OCS Group —Crawley
- Remote
- Microsoft Excel
- Analysis skills
- Contracts
Quick apply
Delivery Driver - 3.5t Flatbed
Safe Site Facilities Ltd. —Arundel
- £12.71 - £13.00 an hour
- Overtime
- Driving
- Organisational skills
- Commercial driving
- Free parking
- Health & wellbeing programme
Quick apply
Day Service Manager
Kingston Voluntary Action —New Malden
- £31,464 a year
- Part-time
- Team management
- In-person
- Leadership
- Sick pay
Quick apply
Service Delivery Manager – Projects
Citizens Advice —Haywards Heath
- £38,000 a year
- Full-time
- Team management
- Leadership
- Flexible schedule
7d
Warehouse Team Leader
Quickfit Container Accessories Ltd —Horsham
- £28,000 - £30,000 a year
- Overtime
- Heavy lifting
- Forklift
- Team management
- Free parking
- Annual leave
Quick apply
Compliance Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
8d
Service Delivery Manager
ABM —Harlington
- Full-time
- Team management
13h
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
3d
Manager, Customer Service
Enovis —Guildford
- Full-time
Service Manager
Leonard Cheshire —Worthing
- £37,000 - £41,000 a year
- Weekend availability
- Travel
- Organisational skills
- Leadership
- Employee assistance programme
Quick apply
Delivery Manager
Intent HQ —London
- Hybrid work
- PMP
- Project management
- Organisational skills
- Employee assistance programme
- Gym membership
Quick apply
Aircraft Cleaner
ABM —Horley
- Part-time
- Cleaning
6d
National Contract Manager
Atlas Workplace Services —Guildford
- £63,000 - £65,000 a year
- Customer service
- Travel
- Leadership
Quick apply
Manager in Training
Domino's —Cranleigh
- £31,395 - £37,895 a year
- Weekend availability
- Customer service
- Restaurant management
- Organisational skills
- Paid training
- Annual leave
2d
IT Service Desk Manager
i-Jobs —Chichester
- £25 an hour
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- In-person
- Work from home
Quick apply
10h
Freelance Event Manager @ Millbridge Court
Dearborn Studio —Frensham
- Up to £20 an hour
- Weekend availability
- Organisational skills
- In-person
- Communication skills
Quick apply
2d
Night Retail Replenishment Manager
World Duty Free Group —Gatwick Airport
- Full-time
- Sales
- Customer service
- Merchandising
- Free parking
- Employee assistance programme
Quick apply

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Client Service Manager

Datum Datacentres Ltd
Farnborough

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Benefits

Free parking
Company pension
Company events
Private medical insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Management
Microsoft Office
Project management
IT
Business management
Communication skills

Full job description

Company Summary

Datum Datacentres (www.datum.co.uk) provides leading-edge carrier and cloud neutral co-location data centres to enterprises and service providers. Launched in 2012, Datum now has an impressive client list located in Farnborough and Manchester and has over 200 clients.

Main purpose of the role

An exciting opportunity has arisen for a motivated and enthusiastic Client Service Manager with an excellent eye for detail to join our team on a full-time basis, based at Cody Technology Park. Hybrid flexible working offered following successful probationary period.

Our service culture (the ‘Datum difference’) is an integral part of our ethos and is at the core of what differentiates Datum from other colo providers. The successful applicant will be responsible for maintaining this client-centric service, while consistently striving for excellence in our client service offering. The role joins an established team and full support, and training will be provided to successfully undertake the role.

Main responsibilities

· Support the business sales process end to end

· Raise, manage & process client orders, upsells, POs and contracts in our CRM, working alongside the sales and technical teams to ensure successful delivery and handover of services against agreed timescales

· Processing and managing service orders with 3rd parties

· Liaising with our finance team in a timely manner to notify any changes to upcoming billing and assisting with any billing queries from clients

· Support Finance team with the debtor process

· Managing contract administration and general communications with clients

· Dealing with client queries, feedback and/or complaints– account, billing, documentation, supplier questionnaires etc

· Support creation of service review documentation and presentations alongside the Service Management team

· Assist with major incident activities where necessary

· Working with the Operations team to proactively drive the process for sending client communications in a professional and timely manner, including maintenance notifications (PPMs) and general site information

· Support Head of Service Management & Group Head of Sales with ad-hoc projects as appropriate

Person

Key to this role is the personality, drive and initiative to take ownership of ensuring accuracy of record keeping in the CRM system. This role is client-facing, so applicants should be personable, friendly, and highly organised. Excellent written and verbal communication, and comfortable with communicating with a varied client base.

· Well-motivated, resilient, and tenacious individual with an eye for detail, while managing a varied and busy workload

· Takes initiative and ensures accuracy in performing assigned tasks is essential

· Team player & relationship builder, both internal and external. The role requires an advocate for both the client and the internal business, representing each at appropriate times to drive stakeholders to reach the common goal

· Understanding of the generic messages surrounding IT and/or co-location selling

· Commercially astute – able to relate to mid-level IT & business functions

· Able to work autonomously and as part of a small team

· Proven experience in delivering high-quality client-centric service

· Good understanding and experience of working with a CRM / business management system

· Good presentation and communication skills, with the ability to retain composure and flexibility under pressure

· Very keen to learn and develop their career, with the ability to develop a good understanding of the Colocation and IT space, and it’s features and benefits

· Excellent IT skills and proficiency in MS Suite, particularly Word & Excel

Advantageous skills

· Project management experience

· Experience in colocation datacentre service management

· Basic understanding of datacentre functions and processes

· Awareness and good understanding of accreditation processes

If you are passionate about providing outstanding service and have the requisite skills, we encourage you to apply for this exciting opportunity as a Client Services Manager.

Position Reports to:

Head of Service Management

Location:

Farnborough office (FRN1) with occasional travel to other sites

Contract:

Permanent / Full Time

Salary: £25000-£30000 including 10% Variable Pay (performance bonus)

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Application question(s):

Are you willing to apply for a DBS certificate?

Experience:

Client Service Management: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in cranleigh

Client Service Manager

Service Delivery Manager

Postal Delivery Driver

Commercial Manager

Delivery Driver - 3.5t Flatbed

Day Service Manager

Service Delivery Manager – Projects

Warehouse Team Leader

Compliance Service Delivery Lead

Service Delivery Manager

Inbound Service Delivery Lead

Manager, Customer Service

Service Manager

Delivery Manager

Aircraft Cleaner

National Contract Manager

Manager in Training

IT Service Desk Manager

Freelance Event Manager @ Millbridge Court

Night Retail Replenishment Manager

I want to receive the latest job alerts for service delivery manager in cranleigh

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