Client excellence Work, Jobs in Crawley, Eng (with Salaries)

Client Excellence Manager
DGS —Horsham
- £35,000 - £43,000 a year
- Full-time
- Travel
- In-person
- Free parking
Quick apply
13d
Client Excellence Concierge
Squid Group —Godstone
- Up to £28,000 a year
- Part-time
- Administrative experience
- Driving
- Travel
- Free parking
Quick apply
2d
Business Support Administrator
Menzies LLP —Crawley
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Business Support Administrator
Beever and Struthers —Gatwick Airport
- Full-time
- Hospitality
- Customer service
- Microsoft Office
11d
Onboarding Administrator
Coinford Ltd —Charlwood
- Full-time
- Microsoft Office
- Construction
- Free parking
- Annual leave
5d
Food and Beverage Manager
Cottesmore Hotel, Golf & Country Club —Crawley
- Full-time
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
9d
Business Support Administrator - Tax Service Line
Menzies LLP —Crawley
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
4d
Telesales/Customer Success
Kick-Start Publishing limited —Royal Tunbridge Wells
- £24,420.00 - £42,082.82 a year
- Part-time
- CRM software
- Spanish
- Sales
- Free parking
Quick apply
3d
Marketing Executive
The Personal Agent Ltd —Epsom
- £30,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
5d
Client Project Manager / Refurbishment & Maintenance
Optimal Group —London
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Construction
- Profit sharing
- Annual leave
Quick apply
Room Attendant
Hotelcare —Horley
- £14 an hour
- Part-time
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
HR Services Associate - 12 month FTC
BDO —Gatwick Airport
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Supply Chain Coordinator I
Thermo Fisher Scientific —Horsham
- Full-time
- ERP systems
- Microsoft Office
- Business
9d
CGO - Client Executive Partner
Atos —Balham
5d
Customer Support Advisor
Fireco —Brighton
- £27,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Work from home
Quick apply
Retail Merchandiser
eXPD8 —Copthorne
- £12.21 - £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Communication skills
- Referral programme
CCTV Team Leader
Enviromontel Ltd —Crawley
- Up to £40,000 a year
- Full-time
- Driving
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
Medical Records Administrator
Spire Healthcare —Hove
- 8 hour shift
- Computer literacy
- Annual leave
- Employee assistance programme
10d
Partner Account Manager
Breathe —Horsham
- £34,000 - £36,000 a year
- Full-time
- IT
- Employee assistance programme
Quick apply
Business Support Administrator - Tax Service Line
Beever and Struthers —Gatwick Airport
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
4d

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client excellence jobs near crawley, eng

Client Excellence Manager

DGS -
Horsham

Quick apply

Job details

Permanent | Full-time
£35,000 - £43,000 a year
13 days ago

Benefits

Free parking
Company events
On-site parking

Qualifications

Driving Licence

Full job description

DG Solutions is a young, ambitious and rapidly growing business providing specialist B2B Dangerous Goods support, training and consultancy services across the UK and Europe. As we continue to expand, we are seeking an exceptional Client Excellence Manager to lead our client-facing operations and ensure we continue to deliver industry-leading service standards while achieving ambitious commercial growth targets.

This is a leadership role with responsibility for managing and developing a team of four Client Account Managers while overseeing the day-to-day commercial and operational performance of the business. You will be responsible for maintaining the integrity of our sales pipeline, ensuring our CRM remains accurate and effective, monitoring key performance indicators, and ensuring opportunities are consistently progressed from initial enquiry through to long-term client partnership.

Working closely with the Managing Director, Technical Excellence Manager and DG Consultants, you will drive revenue growth, identify new market opportunities, develop winning proposals for major organisations and public bodies, and ensure that every client receives an exceptional level of service. You will be accountable for maintaining demanding service standards, including rapid response times to enquiries and technical queries, proactive client engagement programmes, and the continual development of customer relationships across our portfolio.

Alongside your commercial responsibilities, you will have input on our operational excellence across our training and consultancy services, ensuring processes are efficient, documented and consistently delivered to the highest standards. You will take ownership of team performance, training and development, identify opportunities for continuous improvement, and ensure the business maintains the professionalism, responsiveness and attention to detail that our clients expect.

This role offers the opportunity to make a significant impact within a growing organisation where your leadership will directly influence client satisfaction, operational performance and commercial success. The position includes regular travel to our South Wales office, typically on a monthly basis, together with occasional international travel where required.

Responsibilities:

Manage the integrity of the Hubspot CRM Database by running routine reports and conducting quality checks to ensure that customer approaches/processing is correct and that all data is accurate and complete. Ensuring any errors are corrected immediately, collated and analysing trends to ensure any training gaps are identified and addressed for each team member.
Responsible for achieving growth targets for revenue year-on-year.
Responsible for investigating, scoping and proposing new target markets and recommending approach/marketing strategies to make progress on those markets.
Responsible for developing technically and operationally tailored proposals for large organisations/public bodies with a proven success rate of over 75%.
Responsible for ensuring industry-leading excellence in our client experience, and Client care KPIs are met.
Responsible for ensuring DG Consultant utilisation is maintained at 75-90%
Responsible for reviewing each customer account, every 12 months to ensure best-service and maximum offering is made of our product range.
Oversee new leads on CRM, ensuring that potential leads are researched, added and progressed at a steady rate to maintain sales pipeline (c. 15 new approaches per person, per day).
Oversee the DGS Inboxes to ensure that new enquiries, and support queries are consistently answered swiftly and to an exceptional standard
Lead the day-to-day running of the office and ensure any issues are troubleshooted, recorded and communicated to Managing Director.

Pay: £35,000.00-£43,000.00 per year

Benefits:

Company events
Free parking
On-site parking

Application question(s):

Do you hold a full UK driving license?

Work Location: In person

Quick apply

Refine Your Search

client excellence jobs in crawley, eng

Client Excellence Manager

Client Excellence Concierge

Business Support Administrator

Business Support Administrator

Onboarding Administrator

Food and Beverage Manager

Business Support Administrator - Tax Service Line

Telesales/Customer Success

Marketing Executive

Client Project Manager / Refurbishment & Maintenance

Room Attendant

HR Services Associate - 12 month FTC

Supply Chain Coordinator I

CGO - Client Executive Partner

Customer Support Advisor

Retail Merchandiser

CCTV Team Leader

Medical Records Administrator

Partner Account Manager

Business Support Administrator - Tax Service Line

I want to receive the latest job alerts for client excellence in crawley, eng

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