Contact centre team leader Work, Jobs in Crawley, Wsx (with Salaries)

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Tenancy Enforcement Officer-Full time
Mole Valley District Council —Dorking
- Up to £41,642 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Free parking
- Store discount
10d
Head of Corporate Affairs and Executive Support
Horder Healthcare —Crowborough
- Up to £40,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Organisational skills
11d
Urgent Treatment Centre Receptionist
Sussex Community NHS Foundation Trust —Crawley
- £25,272 a year
- Full-time
- Communication skills
1d
Functional Assessor
Serco Group —Lewes
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
Academy Operations Team Leader
Riverside Consultancy —Epsom
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
Quick apply
11d
Service and Sales Administrator
Scott Combustion —East Grinstead
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Join Our Call Centre Team – Customer Service & Sales Opportunities
The Telemarketing Company —Brighton
- Customer service
- Annual leave
- Employee discount
WorkWell Employment and Health Coach
Surrey County Council —South Park and Woodhatch
- £38,090 a year
- Travel
- Annual leave
- Employee assistance programme
8d
Welfare & Administration Manager (Fixed Term Residential Summer Contract)
ALPADIA Language Schools SA —Ardingly
- £22.06 an hour
- Microsoft Outlook
- English
- Microsoft Office
Quick apply
Customer Assistance Coordinator - Home Assistance 6 month FTC
Allianz —Croydon
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Employee discount
Technical Supervisor
Serco Group —Royal Tunbridge Wells
- £31,907 a year
- Full-time
- Maintenance
- Supervising experience
- Leadership
- Employee assistance programme
HPC Services Team Leader
Viridien —Haywards Heath
- Full-time
- DevOps
- Scripting
- Agile
- Annual leave
Workplace Experience Coordinator
CBRE —Brighton
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Restaurant Communications Manager (12 Month FTC)
KFC UK & I - People & Culture —Woking
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
HR Officer
Harris Federation —London
- £34,359 - £35,892 a year
- Team management
- Human resources
- Leadership
13d
Customer Success Expert - Fintech
Foundever —Kingston upon Thames
- £28,002 a year
- Weekend availability
- Hybrid work
- QuickBooks
Human Resources Business Partner
Dental Beauty Partners —Croydon
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Communication skills
- Annual leave
Quick apply
Teaching Assistant
Aurora Academies Trust internal —Crawley
- £22,904.39 - £27,600.00 a year
- Part-time
- Classroom experience
- Communication skills
- School
- Employee assistance programme
- Employee discount
Lead Investigator - Croydon
Independent Office for Police Conduct —Croydon
- £37,596 a year
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
14d
Executive PA - 1 Year FTC
East Surrey College —Redhill
- £31,990.44 - £33,934.51 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
14d

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contact centre team leader jobs near crawley, wsx

Tenancy Enforcement Officer-Full time

Mole Valley District Council -
Dorking

Apply Now

Job details

Full-time
Up to £41,642 a year
10 days ago

Benefits

Free parking
Casual dress
Store discount
Additional leave
Cycle to work scheme
Free flu jabs
Annual leave
Flexitime
Discounted or free food
Company pension
Employee assistance programme
Employee discount
Sabbatical
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

Driving Licence
Presentation skills
Data management

Full job description

Salary
£37,028-£41,642

Contractual hours
37

Basis
Full time

Region
Dorking

Date posted
21/07/2026

Job reference
MVDC00098

“Happy to talk flexible working”

About the role and team

You will be embedded within the shared Environmental Health Partnership of Mole Valley and Tandridge District Councils and will work alongside Environmental Health Officers across the partnership, as well as officers from the Housing Options team at Mole Valley. The post is pivotal in ensuring landlord compliance with the Renters’ Rights Act 2025 and other relevant housing legislation. The postholder will help protect tenants from unfair practices, poor housing conditions, and unlawful actions such as illegal eviction, whilst promoting high standards across the private rented sector.

The successful candidate will investigate complaints from tenants, carry out property inspections, and provide specialist advice, advocacy, and casework support to residents experiencing issues within the private rented sector. They will work closely with vulnerable tenants to help safeguard their rights and ensure they can live safely and securely in their homes.

A key aspect of the role involves engaging with landlords, letting agents, and other stakeholders to secure compliance with housing legislation and improve housing conditions. Where informal resolution is not appropriate or effective, the postholder will take proportionate enforcement action in accordance with the Council’s Enforcement Policy, using the full range of regulatory powers available.

The role will have a particular focus on supporting private rented sector tenants and ensuring landlords meet their legal obligations under the Renters’ Rights Act 2025. This includes identifying breaches of legislation, gathering and assessing evidence, preparing enforcement cases, and contributing to the Council’s wider objectives of improving housing standards and protecting residents from harm.

There will be the opportunity for continued professional development for the successful candidate as well as training specific to the role.

What we are looking for from you

Knowledge of private sector housing legislation — Understanding of private sector housing law, tenancy relations legislation, and the statutory framework relevant to the Renters’ Rights Act 2025.

Experience dealing with the public — Experience of working directly with members of the public in a front‑facing role, providing information, support or resolving issues.

Experience conducting inspections and resolving service requests — Experience of carrying out inspections, responding to service requests and delivering satisfactory, outcome‑focused solutions.

Experience delivering advice, advocacy and casework — Experience providing advice, advocacy and casework support, ideally within a regulatory, housing or enforcement context.

Competent user of CIVICA CX or similar systems — Able to use CIVICA CX or have experience of using a similar data management system confidently and accurately.

Why should you join us?

Hybrid working supporting our Climate Change Strategy
Free onsite parking at Pippbrook offices and Tandridge Council offices
24 days annual leave, rising to a maximum of 28 days a year (plus Bank Holidays)
Excellent pension scheme including employer’s contribution of 15%
Annual flu vaccinations and health checks
Employee Assistance Program and Mental Health First Aiders to support your everyday wellbeing
Cycle to works scheme (now 3K)
Dorking Halls/Pippbrook House discounts
Leisure Centre discount
Free Eye test
Beautiful, well-connected location in Surrey Hills, easy access to outdoor activities
Staff events
Family oriented organisation

Further info

About us

For an informal chat about the role, please contact Del Smith, Residential & Environment Team Leader on 07768 774180.

Closing date for applicants: Midday on 4th August

Interview dates: 3rd or 4th September

Driving Licence: Yes

Local Government Reorganisation (LGR)

Mole Valley District Council is preparing for a major transformation through Local Government Reorganisation (LGR) which will come into effect on 1 April 2027. The aim of LGR is to create a more streamlined, efficient and locally responsive system of government that strengthens public services. You can find out more about the LGR on the Surrey LGR Hub website.

Mole Valley District Council will become part of the new East Surrey Unitary Council and this authority will be responsible for all services in the eastern part of the county.

As we move toward LGR, we want to reassure all applicants that roles linked to Mole Valley District Council will continue beyond the transition period and arrangements are in place to ensure that staff will transfer on existing terms and conditions to the new East Surrey Council.

How to apply

CV and supporting statement - Click Apply Online, complete the short application form and upload your up to date CV along with a supporting statement, to let us know how you meet the essential skills and experience of the job description and person specification.

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.

High volume recruitment

We may close this advert early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. – optional for high volume roles.

"Celebrating Diversity and Inclusion for All"

Pay: Up to £41,642.00 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Flexitime
Free flu jabs
Free parking
On-site parking
Paid volunteer time
Sabbatical
Sick pay
Store discount

Work Location: In person

Apply Now

Refine Your Search

contact centre team leader jobs in crawley, wsx

Tenancy Enforcement Officer-Full time

Head of Corporate Affairs and Executive Support

Urgent Treatment Centre Receptionist

Functional Assessor

Academy Operations Team Leader

Service and Sales Administrator

Join Our Call Centre Team – Customer Service & Sales Opportunities

WorkWell Employment and Health Coach

Welfare & Administration Manager (Fixed Term Residential Summer Contract)

Customer Assistance Coordinator - Home Assistance 6 month FTC

Technical Supervisor

HPC Services Team Leader

Workplace Experience Coordinator

Restaurant Communications Manager (12 Month FTC)

HR Officer

Customer Success Expert - Fintech

Human Resources Business Partner

Teaching Assistant

Lead Investigator - Croydon

Executive PA - 1 Year FTC

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