Hotel general manager Work, Jobs in Crawley, Wsx (with Salaries)

Group General Manager
Samko Hospitality Ltd —Surbiton
- Full-time
- Hospitality
- Master's degree
- Hotel
- Free parking
- Store discount
Quick apply
11d
General Manager
HandPickedHotels —Redhill
- Management
- Sales
- English
- Employee assistance programme
Hotel General Manager
Surya Hotels —West Horsley
- Full-time
- Hospitality
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply

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Group General Manager

Samko Hospitality Ltd
Surbiton

Quick apply

Job details

Full-time
11 days ago

Benefits

Free parking
Store discount
On-site gym
Company pension
Employee discount
On-site parking

Qualifications

Hospitality
Multilingual
Master's degree
Supervising experience
Continuous improvement
Human resources
Guest services
Leadership
Hotel experience

Full job description

About Us

Samko Hospitality Limited proudly manages well-established brands including:

Crowne Plaza London – Kingston
Hampton Suites
Ravens Ait
Stanhill Court Hotel

At Samko Hospitality, we combine global brand standards with a personalised, people-first approach. Our service philosophy, “Dare to Connect,” empowers our teams to deliver warm, authentic, and engaging guest experiences. We are proud to foster an inclusive, collaborative, and high-performing culture where colleagues feel valued and supported.

If you are passionate about hospitality, driven by results, and thrive on building strong relationships, you will feel at home with us.

DUTIES AND RESPONSIBILITIES

Operational Leadership

Lead and support property leadership teams across the portfolio.
Conduct regular operational reviews, audits, and property inspections.
Ensure compliance with company standards, policies, and legal requirements.
Lead operational improvement initiatives and business transformation projects.

Financial Performance

Drive revenue growth, profitability, and operational efficiency.
Support budgeting, forecasting, and capital expenditure planning.
Monitor KPIs and implement corrective action plans where required.

People & Culture

Develop and mentor leadership teams.
Drive succession planning, talent development, and employee engagement.
Foster a culture of accountability, collaboration, and continuous improvement.

Guest Experience & Quality

Champion exceptional guest experiences across all properties.
Monitor guest satisfaction scores and service standards.
Implement quality assurance and continuous improvement programs.

Stakeholder Management

Maintain relationships with owners, brand partners, vendors, and stakeholders.
Represent Samko Hospitality Limited at industry and community events.
Frequent travel between properties is required.
Travel includes audits, operational reviews, meetings, training, conferences, and project implementation.
Overnight travel may be required.
Travel is expected to comprise approximately 50% of working time.

Benefits:

Company pension
Employee discount
Free parking
On-site gym
On-site parking
Store discount

Ability to commute/relocate:

Surbiton KT6 5QQ: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

What are your salary expectations?

Education:

Master's (preferred)

Experience:

8years: 3 years (preferred)

Work authorisation:

United Kingdom (required)

Location:

Surbiton KT6 5QQ (preferred)

Willingness to travel:

75% (required)

Work Location: In person

Quick apply

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