Service leader Work, Jobs in Crawley, Wsx (with Salaries)

Training Manager
Tigerlily Training —Hassocks
- Up to £45,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
- Employee discount
Quick apply
Stock Manager
NEXT —Crawley
- From £6,218 a year
- Part-time
- Customer service
- Leadership
- Employee discount
Airport Manager
VIP First Limited —Gatwick Airport
- From £45,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Transport Planner
The Pallet Network —Crawley
- £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Service Manager Upholstery
DFS —Crawley
- £36,982 a year
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Collections Supervisor
Serco Group —Haywards Heath
- £39,042 a year
- 8 hour shift
- Hybrid work
- Microsoft Office
- Supervising experience
- Communication skills
- Employee assistance programme
8d
Clerk of Works - Redhill
Capital Property & Construction Consultants Limited —Redhill
- £45,000 - £55,000 a year
- Analysis skills
- Bachelor's degree
- Construction experience
- Sick pay
Quick apply
Deputy Manager
Hollywoodbowlgroup —Crawley
- Up to £33,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Workplace Experience Receptnst
CBRE —Crawley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Customer Delivery Driver - Crawley CFC
Tesco UK —Crawley
- £14.18 - £15.45 an hour
- Full-time
- School
9d
Maintenance Planner
Salute Inc. —Gatwick Airport
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
Quick apply
Service Colleague (Food Services)
ASDA —Crawley
- £13.10 an hour
- Part-time
- Food service
- Communication skills
- Employee assistance programme
- Employee discount
Temporary Sales Assistant
Sports Direct —Crawley
- Part-time
- Communication skills
- Flexible schedule
Quick apply
3d
Guest Service Assistant - Reception
IBIS STYLES —Crawley
- £12.21 - £12.71 an hour
- Weekend availability
- Hotel
- Front desk
- Employee discount
- Flexible schedule
Quick apply
Smoke Free Advisor
Change Grow Live —Bromley
- £26,296.03 - £27,165.10 a year
- Every weekend
- Microsoft Office
- Driving
- In-person
- Annual leave
- Employee assistance programme
8d
PA and Team Admin to UK Services Director
Thales —Crawley
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
10d
SARG Stakeholder Events Co-Ordinator
Civil Aviation Authority —Gatwick Airport
- £41,000 - £54,790 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
8d
Supporter Experience and Journeys Lead
St Catherine's Hospice —Crawley
- £27,122.78 - £30,705.95 a year
- Part-time
- Hospice
- Annual leave
- Work from home
5d
General Manager
Places for People —Haywards Heath
- £45,000 a year
- Hospitality
- Customer service
- Employee discount

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Training Manager

Tigerlily Training -
Hassocks

Quick apply

Job details

Full-time
Up to £45,000 a year

Benefits

Free parking
Casual dress
Free flu jabs
Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Office
Quality assurance
Human resources
Organisational skills
IT
Communication skills

Full job description

About the role

We're looking for an experienced Training Manager to take strategic ownership of our nationwide trainer network.

You'll be responsible for ensuring our network has the right capacity, the right people and the right quality standards to support continued business growth. From workforce planning and recruitment through to compliance, quality assurance and trainer engagement, you'll have oversight of the entire trainer lifecycle.

You'll lead our Training & Compliance team, work closely with our Lead IQA, act as the key relationship holder with our awarding organisation (CTQ), and ensure our trainer network remains compliant, audit-ready and prepared for future regulatory change.

This is an exciting opportunity for someone who enjoys combining strategic thinking with people leadership, quality assurance and operational excellence.

Key Responsibilities

As Training Manager, you will:

Develop and deliver the long-term strategy for our trainer network, ensuring capacity meets business demand now and in the future.
Forecast trainer capacity up to 12 months ahead and identify recruitment needs before they impact service delivery.
Oversee trainer allocation, ensuring courses are fully resourced through effective planning and performance monitoring.
Lead trainer recruitment campaigns, identifying recruitment priorities and working alongside the Lead IQA throughout selection, assessment and probation.
Line manage the Training & Compliance team, providing coaching, one-to-ones, objective setting and performance reviews.
Support the Lead IQA by providing strategic oversight while maintaining the independence of quality assurance decisions.
Act as the primary contact with our awarding organisation (CTQ) and oversee compliance with awarding body and regulatory requirements.
Ensure the trainer network remains audit-ready by maintaining oversight of compliance, quality standards and legislative changes.
Drive trainer engagement through effective communication, recognition initiatives and continuous improvement.
Produce management reports and analyse performance data to support business planning and decision-making.

Essential Requirements

To be successful in this role, you'll have:

Previous experience in a management role with responsibility for leading and developing a team.
Experience managing a distributed, remote or freelance workforce.
Strong organisational and planning skills with the ability to manage multiple priorities.
Experience of workforce planning, resource allocation or capacity forecasting.
Excellent communication and stakeholder management skills.
A good understanding of compliance, governance and quality assurance processes.
Confidence using data, KPIs and reporting to support operational and strategic decisions.
The ability to build strong relationships with both internal teams and external stakeholders.
Excellent IT skills, including Microsoft Office and the ability to work confidently with business systems.
A proactive, solutions-focused approach with excellent attention to detail.

Desirable Requirements

It would be advantageous if you also have:

Experience within the training, education or apprenticeship sector.
Experience working with an awarding organisation such as CTQ, Ofqual or another regulated awarding body.
Knowledge of IQA processes and quality assurance frameworks.
Experience managing trainers, assessors or other freelance professionals.
Knowledge of regulatory compliance within a regulated training environment.
Experience leading organisational change or business improvement projects.
A recognised management qualification (such as ILM Level 5 or above) or equivalent experience.

What we offer

Competitive salary.
Company pension.
Ongoing professional development.
A supportive and collaborative leadership team.
The opportunity to play a key role in shaping and developing a growing national trainer network.

If you're an experienced leader with a passion for developing people, maintaining high standards and driving continuous improvement, we'd love to hear from you.

Pay: Up to £45,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service leader jobs in crawley, wsx

Training Manager

Stock Manager

Airport Manager

Transport Planner

Service Manager Upholstery

Collections Supervisor

Clerk of Works - Redhill

Deputy Manager

Workplace Experience Receptnst

Change Manager

Customer Delivery Driver - Crawley CFC

Maintenance Planner

Service Colleague (Food Services)

Temporary Sales Assistant

Guest Service Assistant - Reception

Smoke Free Advisor

PA and Team Admin to UK Services Director

SARG Stakeholder Events Co-Ordinator

Supporter Experience and Journeys Lead

General Manager

I want to receive the latest job alerts for service leader in crawley, wsx

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