Job Title: Learning and Training Manager
Job Location: Tiverton/Field Based
Salary: £45,452.16pa based on working 36 hours per week, 52 weeks per year
Contract Type: Permanent
Benefits: Company Car or £500 per month car allowance, 6.6 weeks annual leave, and 9 day fortnight
Genuinely exciting moment!
We’re growing, evolving, and investing in the Team Members we care so deeply about, and that’s why we’ve created a brand‑new opportunity within our Phoenix Learning Academy for a Learning and Training Manager.
You’ll be at the heart of shaping how our team members learn, develop, and thrive. Leading the design, delivery, and continuous improvement of our training and qualifications offer, ensuring every learning experience is high‑quality, inclusive, meaningful in practice, and fully aligned with our Phoenix values, therapeutic approach, legal responsibilities, and sector best practice.
You will be responsible for guiding and inspiring our Trainer team, overseeing the academic and training calendar, and taking ownership of curriculum planning for internal training and qualifications.
Working closely with our Qualification and Inclusion Manager, you’ll help maintain a strong, consistent quality cycle across the Phoenix Learning Academy, making sure our learning culture is something we’re proud of. You will progress to be the OFSTED nominee.
A day in the life of a Learning and Training Manager will involve:
- Lead the day‑to‑day operation of the Phoenix Learning Academy, ensuring high‑quality, inclusive, engaging and compliant training across all services.
- Manage, coach and develop Trainers and Associate PRICE Trainers, driving consistent, inclusive, confident and effective delivery.
- Design, review and implement impactful training programmes and accredited qualifications that meet operational, legal and regulatory requirements.
- Oversee the full training and academic calendar, ensuring learning is well‑planned, well‑resourced and aligned to organisational priorities whilst considering value for money.
- Maintain high standards of delivery through observation, feedback and quality assurance, including acting as the organisational lead for PRICE / Physical Intervention training.
- You’ll also take on the responsibility of serving as the academy’s Designated Safeguarding Lead, ensuring our safeguarding culture remains strong, proactive and fully compliant.
To be a successful a Learning and Training Manager, you’ll need:
- Proven ability to design and deliver high‑quality, inclusive and engaging training, with a strong understanding of how our Team Members learn.
- Deep understanding of the Therapeutic Approach which is embedded into all daily practices.
- Confident leadership and coaching skills, with experience developing Trainers and supporting high‑quality delivery.
- Strong curriculum planning, resource development and quality‑assurance capability, including using feedback and data to drive improvement.
- Excellent communication, facilitation and organisational skills, with the ability to work effectively with senior leaders and teams across multiple settings.
- Solid professional knowledge base, including safeguarding, health and safety, IT proficiency and the ability to travel to all Phoenix locations when required.
If return for your time, you’ll get:
- Holidays – You’ll get 6.6 weeks annual leave (You’ll get a Pro Rata amount for the length of your contract).
- Pension scheme– Our pension scheme is based on you paying in 5%, and us adding 3%.
- Learning & Development Opportunities – We provide comprehensive learning opportunities for team members to develop themselves.
- Discounts – You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
- Wellbeing Support – Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a monthly confidential check in clinic, and group reflective practice sessions.
- Cycle2Work -The cycle to work scheme enables you to buy a bicycle at a discounted rate.
- DBS – As this role required you to have an enhanced DBS carried out, we will cover this cost.
- After 12 months service - You’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll get life assurance paid at x2 your annual salary.
Please note that as part of our safer recruitment processes, successful applicants will be subject to pre-employment checks including an enhanced disclosure and barring service (DBS) check, and online and social media checks, and reference validation.
At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
