Scheduler Work, Jobs in Cressing, Ess (with Salaries)

Scheduler
ITS Fire & Security —Brentwood
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Care Coordinator
Caremark - Home Care in Great Dunmow and surrounding areas —Great Dunmow
- From £28,000 a year
- Full-time
- Communication skills
- Annual leave
- Sick pay
Service Coordinator
CCS Catercare Ltd —Basildon
- £26,000 - £30,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Business Coordinator
TDK Mechanical Services (UK) Ltd —Epping
- From £21,800 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
10d
Renewables Operations Coordinator - Epping
Construo —Epping
- Up to £38,000 a year
- Full-time
- Customer service
- Microsoft Office
- HVAC
- Referral programme
9d
SAP/BW Data Warehouse Analyst
Raytheon —Harlow
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Sick pay
8d
SAP Developer
Raytheon —Harlow
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
- Sick pay
8d

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Office Administrator (Part Time - 2 Days per week)
Sterling Washroom Services Ltd —Braintree
Answer incoming telephone calls professionally and direct enquiries as appropriate. Respond to customer queries by telephone and email.
£10,530 a year
Quick apply
4d
Part Time Admin Assistant
Yorkshire Trade Windows —Braintree
Manage incoming calls and transfer to colleagues as necessary. Provide general administrative support including scanning, filing, shredding.
From £12.71 an hour
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7d

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Scheduler

ITS Fire & Security
Brentwood

Quick apply

Job details

Permanent | Full-time
£27,000 - £28,000 a year

Benefits

Casual dress
Company pension
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Supply chain
Microsoft Office
Administrative experience
Continuous improvement
Organisational skills
Communication skills
Time management
Help desk

Full job description

Job Overview
We are seeking an organised, reliable and customer-focused Scheduler to join our busy operations team. This role is responsible for coordinating engineer workloads, scheduling service and maintenance visits, liaising with customers and subcontractors, and ensuring the efficient delivery of our fire and security services across the UK.

The successful candidate will be highly organised, able to work effectively in a fast-paced environment and possess excellent communication and administrative skills.

Key Responsibilities

Scheduling & Coordination

Schedule engineers efficiently for planned preventative maintenance, reactive callouts, quoted works, and return visits.
Record accurate job details, engineer instructions, customer requirements, agreed attendance times, and parts requirements within the company management system.
Monitor engineer diaries and workloads to maximise productivity and service delivery.
Liaise with UK-wide subcontractors and coordinate their attendance where required.
Communicate with engineers throughout the day to ensure schedules are adhered to and to resolve any issues or delays.
Adjust schedules proactively in response to unforeseen issues or changes in demand, ensuring minimal disruption.
Obtain permits and distribute Risk Assessments and Method Statements (RAMS) where necessary.
Maintain accurate records of customer cost approvals and quotations.
Ensure all documentation and system records are completed accurately and maintained in accordance with company procedures.
Analyse alarm activation reports and fault reports and arrange engineer attendance as required.
Support continuous improvement initiatives related to scheduling processes and system utilisation.
Respond promptly and professionally to customer enquiries via telephone and email.
Provide assistance and updates to customers regarding service visits and works.
Process customer payments over the telephone where required, working closely with the Accounts Department.

Team Support

Provide support and cover for colleagues during periods of absence.
Assist other departments as required to ensure excellent customer service and operational efficiency.
Contribute positively to team objectives and continuous improvement initiatives.

Skills & Experience

Essential

Excellent organisational and time management skills.
Strong administrative skills with a high level of attention to detail.
Effective verbal and written communication skills.
Ability to work independently and as part of a team.
Strong multitasking abilities and the capability to prioritise competing workloads.
Proficient in Microsoft Office applications, including Outlook, Word and Excel.

Desirable

Previous experience in a scheduling, planning, helpdesk, customer service, or service coordination role.
Experience working within the fire and security, facilities management, engineering, or service industry sectors.
Knowledge of supply chain and subcontractor management processes.

Personal Attributes

Positive and proactive attitude.
Flexible approach to work and changing priorities.
Strong problem-solving skills.
Professional and customer-focused manner.
Ability to remain calm and effective under pressure.

Qualifications

Preferred

GCSEs (or equivalent), including English and Mathematics.

Experience

Customer Service or Helpdesk experience (preferred).
Scheduling or Planning experience (preferred).

Additional Information

Candidates must have the legal right to work in the UK.

Due to our rural office location, applicants must hold a full UK Driving Licence and have access to reliable transport.

Full training will be provided for the successful candidate. We are committed to supporting employees in developing their skills and progressing their careers within the business.

Pay: £27,000.00-£28,000.00 per year

Benefits:

Casual dress
Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

scheduler jobs in cressing, ess

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Care Coordinator

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Business Coordinator

Renewables Operations Coordinator - Epping

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SAP Developer

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