Service advisor Work, Jobs in Crick, Nth (with Salaries)

Customer Service Advisor
West Northamptonshire Council —Daventry
- £28,716 - £30,251 a year
- Front desk
6d
Customer Service Advisor
Kinaxia Transport & Warehousing —Rugby
- Full-time
- Microsoft Word
- Warehouse experience
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
Northgate Vehicle Hire —Banbury
- £28,734 a year
- Employee discount
Quick apply
Customer Service Advisor
Sage Homes —Northampton
- Hybrid work
- CRM software
- Communication skills
Mercedes-Benz Service Consultant
Sytner —Northampton
- Weekend availability
- Organisational skills
- Employee discount
Patient Services Advisor
Spirit Primary Care Limited —Rugby
- Part-time
- Computer literacy
- Administrative experience
- Front desk
- Store discount
- Health & wellbeing programme
Quick apply
Customer Service Advisor
Evolve ARC —Warwick
- £28,000 - £32,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
Quick apply
9d
Customer Service Consultant
Simply Business —Northampton
- £27,280.50 - £34,866.00 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Annual leave
- Work from home
9d
Customer Service Advisor TRM
Olleco —Northampton
- Full-time
- Microsoft Word
- CRM software
- Organisational skills
Quick apply
Customer Service Advisor
Speedy Freight —Northampton
- From £12.71 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Basic maths
Quick apply
Inbound Sales & Customer Service Advisor
FFD —Barwell
- £12.75 - £13.75 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
4d
Service Advisor
RH COMMERCIAL VEHICLES —Northampton
- Up to £31,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Home Customer Service Advisor
NEXT —Leicester
- £13.29 an hour
- Part-time
- Computer literacy
- Computer skills
- Free parking
- Employee discount
9d
SERVICE ADVISOR
Research Garage Group —Hinckley
- £30,000 - £33,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Employee discount
- Referral programme
Quick apply
3d
BMW Trainee Service Advisor
Sytner —Leicester
- Weekend availability
- No experience needed
- Organisational skills
- Employee discount
10d
BMW Service Advisor
Sytner —Leicester
- Weekend availability
- Organisational skills
- Employee discount
Customer Service Advisor
MyOwnSpace —Northampton
- £15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Customer Service Advisor
TuPack —Coventry
- £27,537 a year
- Full-time
- CRM software
- Customer service
- Writing skills
Quick apply
6d
Aftersales Advisor - Northampton Transit Centre
Allen Motor Group —Northampton
- £31,500 - £34,000 a year
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Specialist Customer Service Advisor
Cromwell —Wigston Magna
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme

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Customer Service Advisor

West Northamptonshire Council -
Daventry

Apply Now

Job details

£28,716 - £30,251 a year
6 days ago

Qualifications

Front desk
Customer interaction
Signposting to community resources

Full job description

Our benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

At West Northants Council, it’s about our people and the difference they make. As a Customer Service Advisor, you’ll be at the heart of the services we provide, helping residents, businesses and visitors access the support and information they need. Working within our Customer Services team, you’ll be one of the first points of contact for the Council, delivering excellent customer service and helping customers navigate a wide range of Council services.

This is a rewarding opportunity for someone who enjoys helping people, solving problems and making a positive difference every day. Whether supporting customers face-to-face in our reception and One Stop Shop services or through our Contact Centre, you’ll play an important role in delivering a positive customer experience and helping our communities thrive.

What will you be doing?

You’ll provide advice, guidance and support across a broad range of Council services, helping customers resolve enquiries at the first point of contact wherever possible. Using a range of systems and digital tools, you’ll gather information, provide accurate advice and ensure customers are directed to the most appropriate service or support.

Working in a fast-paced and customer-focused environment, you’ll support customers through face-to-face, telephone and digital channels, adapting your approach to meet individual needs. You’ll also promote self-service options and digital solutions where appropriate, helping customers access services in a way that works best for them while ensuring vulnerable residents continue to receive the support they need.

As part of a collaborative team, you’ll contribute to continuous improvement, maintain high standards of customer service and help deliver the Council’s Customer Service Excellence ambitions.

Assessment Centre: We are planning to hold an assessment centre for shortlisted candidates on Wednesday 14 October, so we encourage applicants to keep this date available.

About you

You’re a customer-focused individual who enjoys working with people and takes pride in delivering excellent service. You’re a confident communicator, able to listen, understand customer needs and provide clear, accurate information in a professional and supportive manner.

You’ll have experience of working in a customer service environment and be comfortable working across different communication channels. You’re able to remain calm under pressure, manage challenging situations sensitively and work effectively in a target-driven environment while maintaining a high level of accuracy and attention to detail.

Most importantly, you’ll be a team player who is adaptable, positive and committed to making a difference. You’ll share our THRIVE values and our ambition to provide outstanding customer service to everyone who lives, works and visits West Northamptonshire

About us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email [email protected] for support.

Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.

West Northants Council, where careers thrive.

Apply Now

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