Technical support specialist Work, Jobs in Crick, Nth (with Salaries)

Furniture Fittings Technical Advisor
Hafele UK Ltd —Rugby
- £28,613 a year
- Full-time
- CRM software
- Schematics
- Customer service
- Free parking
- Employee assistance programme
Quick apply
5d
Immigration Services Officer (111957-0726)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- University
- Continuous improvement
- Communication skills
IT Service Desk Apprentice
QA Apprenticeships —Northampton
- Up to £250,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Aftersales Coordinator
Dumarey Flybrid Limited —Silverstone
- £35,000 - £45,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
5h
IT Support Technician 1st Line
The Computer Doctors Ltd —Northampton
- From £26,436.80 a year
- Full-time
- Maintenance
- In-person
- Free parking
Quick apply
12d
Gym Installation Team Leader
Fitkit UK Ltd —Rugby
- £35,100 - £36,270 a year
- Weekend availability
- Heavy lifting
- Supervising experience
- Team management
- Free parking
- Employee discount
Quick apply
12d
Camera Car Driver
Leicestershire County Council —Leicester
- £13,979 a year
- Part-time
- Hybrid work
- School
- Flexible schedule
4d
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
Technical Support Electronics Specialist
National Space Centre —Leicester
- £30,520 a year
- Overtime
- Organisational skills
- Communication skills
Quick apply
Assistant Technical Specialist
Leicestershire County Council —Leicester
- £26,832 - £34,359 a year
- Full-time
- Hybrid work
- No degree
- Flexible schedule
Business Development Manager
Welcomm Communications Ltd —Market Harborough
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Production Manager
Supervac Ltd —Rugby
- £54,000 - £57,000 a year
- Full-time
- Management
- Computer literacy
- Continuous improvement
- Annual leave
Quick apply
5d
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quick apply
Project Operations Coordinator
GE Vernova —Rugby
- Full-time
- Continuous improvement
- No degree
- Business
5d
Trainee Reporting Forensic Scientist (Coventry)
Key Forensic Services —Coventry
- Data analysis skills
- Laboratory experience
- No experience needed
- Employee assistance programme
Quick apply
Clinical Systems Specialist
Alliance Medical Ltd —Warwick
- £45,000 a year
- Full-time
- Remote
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
Document Controller
Joseph Gallagher Limited —Leicester
- Microsoft Outlook
- Administrative experience
- Organisational skills
Mobile Phone Repair Technician
The Computer Doctors Ltd —Northampton
- From £26,436.80 a year
- Full-time
- In-person
- Free parking
Quick apply
6d
Assistant Branch Manager (Assistant Insite Manager)
Rubix —Crick
- Full-time
- Business development
- Communication skills
6d
Major Incident Management Lead
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Travel
- Mentoring

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Furniture Fittings Technical Advisor

Hafele UK Ltd -
Rugby

Quick apply

Job details

Permanent | Full-time
£28,613 a year
5 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
On-site parking

Qualifications

Live chat
CRM software
Schematics
Customer service
Internal department liaison
Continuous improvement
Organisational skills
Customer interaction
Communication skills

Full job description

Furniture Fittings Technical Advisor

Permanent, Site based, Full Time, 38.75 hours, Monday to Friday 8:45am to 5:30pm

Location: Rugby Head Office – CV21 1RD

Your new Company:

Häfele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of product as well as our expertise in the industry and excellent customer service.

Your new role:

As a Furniture Fittings Technical Advisor, you will provide technical product advice, specification guidance and customer support relating to Häfele's extensive range of furniture fittings, architectural hardware, ironmongery, lighting and sliding door systems.

You'll become a trusted product expert, helping customers identify the right solutions for their projects while delivering an excellent customer experience. Working within a structured technical team, you'll receive comprehensive product training and have the opportunity to develop your expertise through a clearly defined career pathway.

This role would suit someone who enjoys problem-solving, building relationships and helping customers find practical product solutions in a fast-paced environment.

Key Responsibilities:

· Provide technical product advice and support to customers and internal stakeholders via telephone, email and live chat.

· Help customers identify the most suitable products and solutions for their projects and requirements.

· Investigate product enquiries and support customers with appropriate solutions, repairs or replacements where required.

· Support customers throughout their journey, including product enquiries, quotations, orders and delivery updates.

· Develop specialist knowledge of Häfele's furniture fittings, ironmongery, lighting and hardware product ranges.

· Build and maintain effective working relationships with suppliers and internal teams.

· Assist with the introduction of new products and contribute to the continuous improvement of services and processes.

· Manage customer enquiries through to resolution, ensuring clear and professional communication throughout.

· Maintain accurate customer records using CRM systems.

· Contribute to knowledge sharing activities, including maintaining FAQs and supporting internal training initiatives.

· Work collaboratively with colleagues across multiple departments to achieve business and customer objectives.

What you’ll need to succeed:

· Strong customer service skills and a commitment to delivering high-quality support

· Good technical aptitude and ability to understand product specifications and systems

· Experience using Microsoft Office and CRM systems (knowledge of Salesforce beneficial)

· Ability to interpret technical drawings, plans, or schematics

· Clear and effective communication skills, with the ability to explain technical information

· Strong organisational skills and the ability to manage and prioritise workload

· A proactive and solution-focused approach to problem-solving

· Ability to adapt to changing priorities and work effectively under pressure

· Comfortable working both independently and as part of a team

· Commitment to ongoing learning and professional development

What you’ll get in return:

· £28,613 with the added potential to earn an annual bonus of up to 10%.

Benefits including:

· Holiday of 23 days’ basic + 8 bank holidays in a complete year, increasing to 28 days basic with our length of service programme

· Health Cash plan scheme; Claim back up to £765 annually for medical and wellbeing costs for yourself, and up to £470 for dependent children. This covers a wide range of treatments including dental, optical, therapy, and wellbeing costs, with the added option to increase your level of cover and add another adult.

Additional benefits include:

· Employee Assistance Programme (EAP) offering confidential support and guidance for you and your family

· 24/7 GP phone service for easy access to medical advice

· Quicker access to medical scans and surgical procedures

· Counselling services

· Discounts on gym memberships to help you stay active

· Hospital treatment insurance

· Huge range of shopping, restaurant and activity discounts

· Enhanced Pension Scheme to secure your financial future & regular financial awareness initiatives

· Life Cover – providing financial security for your loved ones.

· Take advantage of discounts on company stock.

· Cycle to Work Scheme: Make your commute greener and healthier. Save up to 47% on the cost of a new bike and accessories, and spread the payments in a tax-efficient way.

· Volunteering Days: 2 full days per 12 month period paid to volunteer at a registered charity and give back to the community

We offer a structured career pathway within the Technical Support team, with opportunities to develop your skills and knowledge, level of responsibility, impact and therefore earning potential.

This is a full-time, permanent position, based on site in our fantastic offices in Rugby. Core hours of work are 8:45am to 5:30pm, Monday to Friday.

Shortlisting and interviews for this role will take place while the advert is live; the vacancy will be closed as soon as the successful candidate is appointed. Applicants are therefore encouraged to submit applications as soon as possible. We are committed to equal opportunities

At Häfele UK, we’re proud to be a Living Wage accredited employer, demonstrating our commitment to fair pay and the wellbeing of our people. This means every member of our team earns a wage that meets the real cost of living – not just the government minimum – because we believe hard work deserves fair reward.

#CustomerService #TechnicalCustomerService #Rugby #TechnicalHelp #FurnitureFittings

Pay: £28,613.00 per year

Benefits:

Company pension
Free parking
On-site parking

Experience:

Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in crick, nth

Furniture Fittings Technical Advisor

Immigration Services Officer (111957-0726)

IT Service Desk Apprentice

Aftersales Coordinator

IT Support Technician 1st Line

Gym Installation Team Leader

Camera Car Driver

2nd Line Technical Analyst

Technical Support Electronics Specialist

Assistant Technical Specialist

Business Development Manager

Production Manager

L4 Network Engineer Apprentice

Project Operations Coordinator

Trainee Reporting Forensic Scientist (Coventry)

Clinical Systems Specialist

Document Controller

Mobile Phone Repair Technician

Assistant Branch Manager (Assistant Insite Manager)

Major Incident Management Lead

I want to receive the latest job alerts for technical support specialist in crick, nth

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