Guest service manager Work, Jobs in Croft, Lec (with Salaries)

Venue Manager
Bourton Hall Ltd —Rugby
- Up to £40,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Referral programme
Quick apply
3d
General Manager
Roxy Leisure —Leicester
- £40,000 - £45,000 a year
- Weekend availability
- Bar
- Training & development
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Events Assistant & Host
National Space Centre —Leicester
- £28,385 a year
- Weekend availability
- Management
- Customer service
- Organisational skills
Quick apply
2d
Hotel Supervisor
The Barn At Berryfields —Coventry
- Up to £27,000 a year
- Full-time
- Hotel
- Bakery
- Organisational skills
- Free parking
- Store discount
Quick apply
12d
Team Leader
Atlas Hotels —Derby
- £13.95 an hour
- Hotel
- Team management
- Guest services
- Employee discount
- Referral programme
Quick apply
American Diner Restaurant Manager (3 Days Off Per Week)
1950's American Diner Ltd —Swadlincote
- Up to £45,000 a year
- Full-time
- Supervising experience
- Recruiting
- Cleaning
- Free parking
- Employee discount
Quick apply
12d
Team Member
Pizza Hut —Leicester
- £12.71 an hour
- Full-time
- Customer service
- Cleaning
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
3d
Wedding, Banqueting and Social Events Supervisor
Kew Green Hotels - Commercial Hub —Rugby
- Full-time
- Hotel
- Business development
- Team management
- Employee assistance programme
- Employee discount
Quick apply
5d
Receptionist
The Grand Hotel Leicester —Leicester
- Full-time
- English
- Hotel
- Front desk
Quick apply
2d
Accommodation Manager
MILLSTONE PLACE —Leicester
- £28,000 a year
- Weekend availability
- Management
- Microsoft Office
- In-person
Quick apply
Wedding and Events Supervisor
Winstanley House —Leicester
- £13 - £14 an hour
- Part-time
- Bar
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Trainee Real Estate/Community Associate
Celvista Limited —Leicester
- £26,436.80 a year
- Full-time
- Microsoft Outlook
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
9d
General Manager
The Sparrow Hotel, Bar & Restaurant —Coventry
- £38,000 - £45,000 a year
- Full-time
- Bar
- Restaurant management
- Hotel
- Free parking
- Annual leave
Quick apply
General Manager
Ramada Encore by Wyndham Leicester City Centre —Leicester
- Full-time
- Sales
- English
- Hotel
Quick apply
Assistant Restaurant & Bar Manager
Marriott Leicester —Leicester
- Weekend availability
- Bar
- Restaurant management
- Hotel
- Employee discount
Quick apply
9d
Receptionist Hotel
Kilworth House Hotel and Theatre —North Kilworth
- £27,601.60 a year
- Full-time
- Hospitality
- Hotel
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
9d
Fundraising Coordinator (Maternity Cover)
Rainbows Hospice for Children and Young People —Loughborough
- £27,480 a year
- Full-time
- Hospice
- Free parking
- Employee assistance programme
Wedding & Events Supervisor
The Carriage Hall —Nottingham
- £13.50 an hour
- Weekend availability
- Customer service
- Team management
Quick apply
Assistant Manager - The Globe Pub, Leicester
Ever So Sensible —Leicester
- £28,000 - £30,000 a year
- Full-time
- Serving
- Hospitality
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
3d
Meeting & Events Operations Manager
The Belfry —Sutton Coldfield
- £38,000 - £40,106 a year
- Full-time
- Hotel
- Organisational skills
- Training & development
- Free parking
- Employee discount
Quick apply

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Venue Manager

Bourton Hall Ltd -
Rugby

Quick apply

Job details

Full-time
Up to £40,000 a year
3 days ago

Benefits

Company events
Referral programme
On-site parking

Qualifications

Hospitality
Complaint handling
Personal Licence
Budgeting
Events management
Training & development
Leadership
Team motivation leadership
Hospitality management

Full job description

Are you an experienced hospitality leader looking for your next challenge?

Country House Weddings is seeking an exceptional Venue Manager to lead our stunning Bourton Hall venue. This is an exciting opportunity for a passionate, driven and commercially minded manager to take ownership of one of the UK's most prestigious exclusive-use wedding venues.

If you thrive on delivering exceptional customer experiences, leading high-performing teams and driving business success, we'd love to hear from you.

About Us

For over 30 years, Country House Weddings Ltd has been hosting tailor-made weddings and receptions across our collection of magnificent, award-winning venues. As a family-run business, we pride ourselves on delivering outstanding service, beautiful surroundings and unforgettable wedding experiences.

Bourton Hall is our luxurious Warwickshire wedding venue, nestled in the heart of Shakespeare Country. Surrounded by twelve acres of gardens, woodland and parkland, this striking Italianate mansion and former Catholic chapel provide an exclusive setting for beautiful weddings and events.

The Role

As Venue Manager, you will be fully responsible for the successful day-to-day operation of the venue, ensuring exceptional service standards, commercial performance and memorable guest experiences.

You will lead from the front, supporting and developing your team whilst maintaining the highest operational standards across all areas of the business.

This role requires a hands-on manager who is equally comfortable engaging with guests, leading a team, managing budgets and ensuring the smooth delivery of weddings and events.

Key Responsibilities

Lead, motivate and develop the venue team to deliver exceptional guest experiences.
Ensure the venue achieves agreed financial, operational and guest satisfaction targets.
Take responsibility for monthly, quarterly and annual venue performance against budget.
Oversee the smooth delivery of weddings, events and venue operations, maintaining the highest standards at all times.
Act as an ambassador for Country House Weddings, ensuring guests receive outstanding service throughout their journey.
Manage guest feedback, complaints and service recovery professionally and effectively.
Monitor venue KPIs and implement improvements to drive performance and efficiency.
Support the recruitment, training, development and retention of venue team members.
Be responsible for the up-selling of accommodation and other revenue opportunities to maximise venue performance.
Ensure contracted bar and waiting teams achieve required performance levels and standards.
Act as Personal Wedding Manager for a minimum of 12 weddings per annum, subject to venue requirements.
Ensure full compliance with Health & Safety legislation, including risk assessments, fire safety, security and manual handling procedures.
Maintain all licensing requirements and venue compliance standards.

About You

The successful candidate will have:

Proven management experience within hospitality, weddings, events or hotel operations.
Strong leadership skills with experience managing and developing teams.
A hands-on approach and the ability to lead by example.
Excellent customer service and guest relations skills.
Strong commercial awareness and experience working to budgets and performance targets.
Outstanding communication, organisation and problem-solving abilities.
The ability to remain calm and effective in a fast-paced environment.
A passion for delivering exceptional guest experiences.
A Personal Licence Holder qualification (or willingness to obtain this training).

What We Offer

Salary of £40,000 per annum
Up to £4,800 annual performance bonus
Company events
Referral programme
On-site parking
Opportunity to join an established and growing family-run business
Career development within a successful wedding venue group

Location

Bourton Hall, Rugby CV23 9QZ

Candidates must be able to reliably commute or relocate before starting work.

Experience

Hospitality Management: 5 years preferred

Job Type: Full-time

Work Location: In person

If you're a passionate hospitality leader looking to make your mark at one of the UK's premier wedding venues, we'd love to hear from you. Apply today.

Job Type: Full-time

Pay: Up to £40,000.00 per year

Benefits:

Company events
On-site parking
Referral programme

Ability to commute/relocate:

Rugby CV23 9QZ: reliably commute or plan to relocate before starting work (required)

Experience:

Hospitality: 5 years (preferred)

Work Location: In person

Quick apply

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