Head of operations Work, Jobs in Crookhorn, Ham (with Salaries)

Cluster Head of Operations (Sinah Warren and Lakeside)
Warner Leisure Hotels —Hayling West
- £50,000 - £55,000 a year
- Full-time
- Management
- Hotel
Regional Facilities Manager
Warner Leisure Hotels —Hayling Island
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Maintenance
- Hotel
6d
Head of Operations & Maintenance - Offshore Wind
SSE —Portsmouth
- £101,000 - £211,800 a year
- Maintenance
- Contracts
- Leadership
- Employee discount
10d
Head of Finance & Operations
Action Hampshire —Winchester
- £42,436 a year
- Temporary
- Hybrid work
- Financial services
- Leadership
Quick apply
13d
Interim Head of Operations
Diocese of York —St. Michael
- £42,000 - £47,000 a year
- Full-time
- Hybrid work
- Leadership
12d
Head of Joint Ventures-Offshore Asset Management
SSE —Portsmouth
- £101,000 - £211,800 a year
- Leadership
- Negotiation
- Employee discount
10d
Project Coordinator – Marine Coordination
OEG Energy Group —Portsmouth
- Full-time
- Microsoft Office
- Analysis skills
- Travel
- Annual leave
13d
Cafe General Manager
Kalm Kitchen Ltd —Fareham
- Up to £40,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
Head of Strategic Planning
University of Southampton —Southampton
- £46,049 - £58,225 a year
- Full-time
- Hybrid work
- Analysis skills
14d
Senior Administrative Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
11d
- Admissions Manager
University of Winchester —Winchester
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Employee assistance programme
- Employee discount
11d
Head of Portfolio Control
SubSea Craft —Portsmouth
- £80,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
Branch Manager - Chichester
GoldUnion Nexus —Chichester
- £30,000 - £60,000 a year
- Full-time
- No experience needed
- Financial services
- In-person
- Paid training
- Annual leave
Quick apply
10d
Branch Manager - Chichester
GoldUnion —Chichester
- £30,000 - £60,000 a year
- No experience needed
- Financial services
- Communication skills
- Paid training
- Annual leave
12d
Head of Projects
Emcor —Chandlers Ford
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Employee assistance programme
- Referral programme
Quick apply
Resource Manager
Roke —Romsey
- Full-time
- Project management
- Human resources
- Organisational skills
10d
IT Delivery & Service Manager
Elliotts —Southampton
- Full-time
- Employee discount
Quick apply
Resource Manager
Roke Manor Research Limited —Romsey
- Project management
- Human resources
- Organisational skills
10d
Logistics Lead
Ocean Infinity —Southampton
- Up to £55,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
12d
Multi Site General Manager
BH Live —Portsmouth
- £50,000 - £55,000 a year
- Weekend availability
- Sales
- Leadership
- Employee assistance programme
- Employee discount
18h

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Cluster Head of Operations (Sinah Warren and Lakeside)

Warner Leisure Hotels -
Hayling West

Apply Now

Job details

Full-time
£50,000 - £55,000 a year

Qualifications

Management

Full job description

Join our team at Sinah Warren part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is part of the Warner Hotels Group. This beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth.

Warner Hotels are looking for a Cluster Head of Operations to lead the teams at Sinah Warren and Lakeside hotels on Hayling Island.

The Cluster Head of Operations leads all front and back-of-house functions to deliver seamless guest experiences across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth.

Key to the role is:

Operational delivery: The Cluster Head of Operations will oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.
Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.
Entertainment and leisure leadership: The Cluster Head of Operations will provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations are executed to brand standards and guest expectations.
Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions.
Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence.
Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty.
Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration.
People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention.
Deputising and collaboration: Undertake Duty Management shifts, manage rotas, and deputise for senior leaders and the General Manager when required
Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters.

Looking to take the next step in your leisure career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured.

Here, you’re free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

To be our next Cluster Head of Operations, you'll need to have:

Experience in Reception / Front Desk manager role in high occupancy hotel environment
Proven track record of managing large bedroom operations and supporting full site operational delivery.
Experience managing OTA relationships and distribution performance.
PPO experience desirable.
Comfortable with managing operations across two distinct sites, and travel between them.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

head of operations jobs in crookhorn, ham

Cluster Head of Operations (Sinah Warren and Lakeside)

Regional Facilities Manager

Head of Operations & Maintenance - Offshore Wind

Head of Finance & Operations

Interim Head of Operations

Head of Joint Ventures-Offshore Asset Management

Project Coordinator – Marine Coordination

Cafe General Manager

Head of Strategic Planning

Senior Administrative Officer

- Admissions Manager

Head of Portfolio Control

Branch Manager - Chichester

Branch Manager - Chichester

Head of Projects

Resource Manager

IT Delivery & Service Manager

Resource Manager

Logistics Lead

Multi Site General Manager

I want to receive the latest job alerts for head of operations in crookhorn, ham

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