Dispatchers Work, Jobs in Croston, Lan (with Salaries)

Service Coordinator
DTS UK Machine Tools —Chorley
- £16,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
Dispatch Operative
Northern Diver International —Wigan
- From £26,500 a year
- Full-time
- In-person
Quick apply
3d
Logistics Operator
Quickline Logistics —Liverpool
- £26,436 - £30,000 a year
- Weekend availability
- Microsoft Word
- Sales
- In-person
- Free parking
- Annual leave
Quick apply
9d
Planning/ Scheduling Coordinator
Conexus Recovery —Bolton
- £26,686 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
14d
Operations Controller
Evri —Preston
- £12.71 an hour
- Full-time
- Annual leave
7d
Customer Service Control Room Operator based in Manchester - Nights
Egertons Recovery Group —Manchester
- 12 hour shift
- Bilingual
- Spanish
- Customer service
- Free parking
Quick apply
Logistics Coordinator
NREX LTD —Bolton
- £34,420.00 - £40,178.94 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Relocation assistance
Quick apply
Gatehouse Coordinator
Evri —Warrington
- £28,847 a year
- Full-time
- Microsoft Excel
- IT
- Employee assistance programme
- Employee discount
Planning Co-Ordinator
M Group —Preston
- £26,500 - £30,000 a year
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Service Coordinator
VIKING Life-Saving Equipment Ltd —Liverpool
- £25,500 - £26,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Life insurance
Quick apply
3d
Hire Desk Controller / Administrator
Central Power Services —Preston
- Full-time
- JavaScript
- Organisational skills
- IT
Service & Transport Co-Ordinator
Ainscough Environmental Services Ltd —Manchester
- £28,500 - £33,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Free parking
Quick apply
Planning and Dispatch Manager
Vital Energi —Blackburn
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Duty Controller
Blackpool Transport Services —Blackpool
- £33,000 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
Quick apply
7d
Fleet Co-Ordinator (Days Rotational)
DHL —Widnes
- £31,573.62 a year
- Rotating shift
- Microsoft Excel
- Maintenance
- Microsoft Office
tbc
M Group —Liverpool
- £24,871 a year
- Full-time
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
8d
Scheduling Coordinator
Last Mile Group —Warrington
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Transport Administrator
Flannery Plant Hire —Warrington
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Workplanner Manchester
L&Q —Manchester
- £30,400 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Operations Controller
CitySprint —Salford
- £28,123 a year
- Full-time
- Microsoft Office
- Annual leave
Quick apply

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Service Coordinator

DTS UK Machine Tools
Chorley

Quick apply

Job details

Permanent | Full-time
£16,000 - £28,000 a year

Benefits

Company pension
On-site parking

Qualifications

Tooling
Customer service
Maintenance
English
Microsoft Exchange
Microsoft Office
Organisational skills
Communication skills
A Level
Time management

Full job description

The Service Coordinator is responsible for coordinating field service activities for CNC machine tools and associated equipment. The role involves scheduling service engineers, managing customer service requests, coordinating breakdown response, supporting preventative maintenance activities, and ensuring efficient communication between customers, engineers, and internal departments.

The ideal candidate will have strong organisational skills while working in a fast-paced environment and experience working within an engineering or manufacturing environment.

Key Responsibilities

Service Coordination

Schedule and coordinate field service engineers for:
Machine breakdowns
Preventative maintenance visits
Machine installations
Service contracts
Machine commissioning
Warranty work
Prioritise urgent machine downtime situations.
Monitor engineer availability, travel, and workload.

Customer Support

Act as the primary contact for customer service enquiries.
Log and track service calls through CRM/FMS system.
Provide customers with service updates and estimated response times.
Escalate critical technical or commercial issues when required.

Administrative Duties

Prepare service quotations and service reports.
Sales duties converting customer quotations to orders.
Raise purchase orders and process service documentation.
Maintain accurate service records and machine histories.
Coordinate warranty claims and documentation.
Prepare RAMS (Risk and Method Statements).
Goods Inwards & Goods Outwards, courier bookings.

Spare Parts Coordination

Liaise with suppliers regarding availability of spare parts.
Arrange shipment of urgent breakdown parts.
Track critical service components and consumables.

Technical Coordination

Support engineers with technical documentation and service history.
Liaise with the Technical Engineering Manager to escalate customer/engineer support when required.
Coordinate with OEM suppliers and control manufacturers including:
Heidenhain
Siemens
Fanuc
Assist with machine software/license coordination where applicable.

Required Skills & Experience

Essential

Excellent organisational and communication skills.
Ability to work under pressure and manage multiple priorities.
Proficiency in Microsoft Office and ERP/CRM systems.
Understanding of engineering terminology and service processes.

Desirable

Experience in a service coordination or engineering administration role.
Knowledge of CNC machine tools or industrial machinery.
Experience within CNC machine tool industry.
Knowledge of CNC controls:
Heidenhain
Siemens
Fanuc
Familiarity with preventative maintenance scheduling.
Experience coordinating field service engineers nationwide.

Qualifications

GCSEs/A-Levels or equivalent.
Technical apprenticeship advantageous.

Personal Attributes

Customer-focused attitude
Strong problem-solving ability
Detail-oriented
Calm under pressure
Team player with proactive approach
Good time management skills

Typical Industries Served

Aerospace
Automotive
Defence
Nuclear
Precision Engineering
Medical Manufacturing
Energy
General Manufacturing

Typical CNC Machines Supported

CNC Milling Machines
CNC Lathes
Multi-axis Machining Centres

Salary Range

£16,000 – £28,000 depending on experience and technical background.

Job Types: Full-time, Permanent

Pay: £16,000.00-£28,000.00 per year

Benefits:

Company pension
On-site parking

Flexible language requirement:

English not required

Ability to commute/relocate:

Chorley PR7 7NB: reliably commute or plan to relocate before starting work (required)

Experience:

Proven Engineering: 1 year (preferred)
Customer Service: 1 year (preferred)
CNC Machines: 1 year (preferred)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

dispatchers jobs in croston, lan

Service Coordinator

Dispatch Operative

Logistics Operator

Planning/ Scheduling Coordinator

Operations Controller

Customer Service Control Room Operator based in Manchester - Nights

Logistics Coordinator

Gatehouse Coordinator

Planning Co-Ordinator

Service Coordinator

Hire Desk Controller / Administrator

Service & Transport Co-Ordinator

Planning and Dispatch Manager

Duty Controller

Fleet Co-Ordinator (Days Rotational)

tbc

Scheduling Coordinator

Transport Administrator

Workplanner Manchester

Operations Controller

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