Customer service supervisor Work, Jobs in Crowthorne, Brk (with Salaries)

Softener Supplies Team Leader
Harvey Water Softeners —Woking
- Overtime
- Sales
- Team management
- Front desk
- Annual leave
- Employee discount
Quick apply
13d
Customer Service Team Leader
Thames Talent Partners —Uxbridge South
- £32,000 - £34,000 a year
- Full-time
- Microsoft Word
- Team management
- Free parking
Quick apply
4d
Customer Service Supervisor
AirLife —Basingstoke
- From £40,000 a year
- Full-time
- Hybrid work
- Spanish
- Analysis skills
- Continuous improvement
Quick apply
4d
Client Service Delivery - Team Leader - FTC
Aon Corporation —Farnborough
- Hybrid work
- CRM software
- Organisational skills
- Leadership
11d
Customer Service Supervisor
TLC Care —Pinner
- Full-time
- Computer literacy
- Continuous improvement
- Front desk
- Employee discount
Quick apply
Customer Service Supervisor
B&M Retail —Basingstoke
- £12.89 an hour
- Part-time
- Customer service
- Supervising experience
- Maths
- Employee discount
6d
Team Leader
NEXT —Camberley
- £13.84 an hour
- Full-time
- Customer service
5d
Customer Experience Supervisor
ATG Entertainment Limited —Woking
- £13.65 an hour
- Weekend availability
- Customer service
- Training & development
- Cash handling
1d
Team Leader / Office Manager
Utility Rentals —Burnham
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Human resources
- Free parking
Quick apply
3d
Flight Dispatch Supervisor / Operations Supervisor
Flexjet —Farnborough
- 12 hour shift
- Analysis skills
- Organisational skills
- Leadership
Quick apply
Security Supervisor
ISS Facility Services —Reading
- £14.50 an hour
- Monday to Friday
- Microsoft Word
- Customer service
- Computer literacy
General Guest Support Supervisor
Switch Housing —Maidenhead
- £13.54 an hour
- Weekend availability
- Supervising experience
- Training & development
- Guest services
Quick apply
Retail Supervisor
Toolstation —Wokingham
- £13.76 an hour
- Full-time
- Customer service
- Employee discount
4d
Benugo - Team leader
Benugo —Reading
- £13.75 an hour
- Full-time
- Serving
- Hospitality
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Front Office Supervisor
Hilton —Reading
- £26,818.13 a year
- Full-time
- Hotel
- Front desk
4d
Delivery Station Supervisor - Reading
JD.COM INTERNATIONAL UK LTD —Reading
- Weekend availability
- Bachelor's degree
- Leadership
- Communication skills
Quick apply
10d
Retail Assistant Manager
Farmfoods —Feltham
- £31,449.60 - £35,306.88 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
6d
Supervisor - Full Time
JDSPORTS —Bracknell
- £13.06 an hour
- Weekend availability
- Communication skills
- Employee discount
Quick apply
Seasonal Supervisor
Lush —Reading
- £14.45 an hour
- Temporary
- Customer service
- Training & development
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Team Leader
Card Factory —Hayes
- Customer service
- Leadership
1d

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customer service supervisor jobs near crowthorne, brk

Softener Supplies Team Leader

Harvey Water Softeners
Woking

Quick apply

Job details

Full-time
13 days ago

Benefits

Annual leave
Company pension
Employee discount
Sick pay

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Sales
Process improvement
Performance management
Database management
Team management
Front desk
Customer interaction
Training & development
Leadership

Full job description

About Us:

With over 40 years’ experience, Harvey Water Softeners is the UK market leader in the manufacture and retail of domestic water softeners. At our factory in Old Woking we have a full production and R&D facility, both of which sit alongside our head office. We invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values. Our factory is currently undergoing modernisation to incorporate world-class manufacturing and the best in class tools and equipment to make our great product. We aren’t hanging around - sales are storming, we need great people to join our fantastic team and continue to fuel our momentum.

Purpose of Role:

As a result of our successful growth, we are now seeking to employ a Team Leader to help drive performance within our Softener Supplies Team. The successful candidate will ensure our Softener Supplies team deliver the very highest level of customer service at all times. Often the first point of contact for our customers, the Team Leader will ensure our Softener Supplies team offer the very best customer experience. They will work closely with the team to ensure orders are processed promptly and to ensure we provide swift and accurate information about our Water Softeners.

Working Hours:

Monday to Friday 8:00am - 5:00pm + 1 in 4 Saturdays 8:30am - 12:30pm paid as overtime (on a rota).

Core Role Responsibilities & Duties:

Supporting the Head of dealers/Dealer Managers/Softener Supplies Manager to ensure the Softener Supplies team provide exceptional customer service at all times & recognise our customer’s needs
Building working relationships with customers to encourage new business
Working with the trade manager to ensure onboarding of new customer accounts
Database Management : Ensuring customer contact list is managed and updated.
Case queue management.
Processing customer orders through our CRM (Sales Force) in a timely manner.
Ensuring the high volume of inbound calls into the team is handled promptly and efficiently
Ensuring all customers who enter the Softener Supplies Reception area are greeted professionally and queries and service requests are dealt with promptly
Encouraging retail and trade sales via our sales counter
Challenging processes and considering new ways to enhance the service we offer our customers

Requirements

Strong leadership skills
Ability to use initiative and confident making independent decisions
A coaching mind-set, and a desire to help develop and support others
Ability to deal with high demands under pressure
Ability to prioritise and multitask in a reactive environment
Able to challenge processes and embrace change

Benefits

25 days annual leave
Pension scheme
Discretionary annual bonus
Company Sick Pay (after qualifying period)
Well-being programs – your well-being is important to us.
Access to on-going learning and development with our online learning platform
Employee rewards and discounts through Perks at Work

Quick apply

Refine Your Search

customer service supervisor jobs in crowthorne, brk

Softener Supplies Team Leader

Customer Service Team Leader

Customer Service Supervisor

Client Service Delivery - Team Leader - FTC

Customer Service Supervisor

Customer Service Supervisor

Team Leader

Customer Experience Supervisor

Team Leader / Office Manager

Flight Dispatch Supervisor / Operations Supervisor

Security Supervisor

General Guest Support Supervisor

Retail Supervisor

Benugo - Team leader

Front Office Supervisor

Delivery Station Supervisor - Reading

Retail Assistant Manager

Supervisor - Full Time

Seasonal Supervisor

Team Leader

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