Garden manager Work, Jobs in Croydon, Gtl (with Salaries)

Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
2d
General Manager
Laine Pub Company —London
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
- Employee discount
Quick apply
5d
Team Member
Wood House —London
- Part-time
- Employee discount
Quick apply
Bar staff / 50 - The George, Croydon
J D Wetherspoon plc —London
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
1d
Maintenance Manager- Templeton Garden Hotel
Templeton Garden - Maintenance —London
- Full-time
- Carpentry
- Maintenance
- Microsoft Office
- Annual leave
Quick apply
12h
Studio & Operations Director
Alighieri —London
- From £45,000 a year
- Full-time
- Management
- Supervising experience
- Project management
Quick apply
11d
Marketing & Content Manager - Hatton Garden
PreOwned luxuries ltd —London
- £30,000 - £32,500 a year
- Full-time
- Social media management
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
9d
Team Assistant with Bookkeeping experience for growing High-End Design & Construction practice
Studio Montagu —London
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Data entry
- Organisational skills
- Annual leave
- Work from home
Quick apply
1d
Urban Outfitters Assistant Store Manager - Covent Garden, London
Urban Outfitters —London
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Floor staff / 50 - The George, Croydon
J D Wetherspoon plc —London
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
1d
Production Coordinator
ATG Entertainment Limited —London
- Weekend availability
- Administrative experience
- Travel
Operations Manager
The Royal Horticultural Society —London
- £43,000 a year
- Full-time
10d
General Manager
Colicci —South East London
- £42,000 - £45,000 a year
- Weekend availability
- Hospitality
- Mentoring
- Café
- Employee discount
Quick apply
11d
Copy Manager/Subeditor – Condé Nast Traveller (UK)
Conde Nast —London
- Full-time
- Hybrid work
- English
- Annual leave
- Employee assistance programme
Key Holder (16 hours) - Bexleyheath
Poundstretcher —Bexleyheath
- Overtime
- Communication skills
18h
Curriculum and Quality Manager
Action Tutoring —London
- £37,355 - £39,164 a year
- Full-time
- Hybrid work
- Computer literacy
- Public speaking
- English
- Flexitime
Operations Manager
Henig Diamonds —London
- £30,000 - £40,000 a year
- Full-time
- English
- Analysis skills
- Driving
Quick apply
11d
Experienced Barista (latte art required)
Amelia —London
- £13.50 - £14.25 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Employee discount
Quick apply
Supervisor at JENKI Covent Garden - Full Time
JENKI Matcha —London
- £15 an hour
- Full-time
- Hospitality
- Sales
- English
- Store discount
- Employee discount
Quick apply
12d
PHLEBOTOMIST (HCA)
Women's Health Dulwich —Dulwich
- Part-time

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Zara Covent Garden Customer Experience Manager

INDITEX -
London

Quick apply

Job details

Full-time
2 days ago

Qualifications

Sales
Contracts
Leadership
Communication skills
Time management

Full job description

Job Description: Customer Experience Manager (Store-based) | Zara | UK & Ireland

Job purpose

To lead Zara’s customer experience across all sales channels by putting the customer at the centre of daily actions, developing strategies that improve store team performance and store sales, and ensuring the best possible in-store experience.

Contract

Full-time. Full flexibility required (evenings and weekends).

Reporting to

Store Director / General Manager.

Key responsibilities

Customer experience and omnichannel

Work with the management team to achieve and exceed store sales targets through enhancing customer experience.
Understand and analyse customer behaviour to implement strategies based on current and potential market trends.
Monitor customer experience performance, adapt strategies and ensure consistent follow-up.
Drive all omnichannel experiences, ensuring seamless integration of online with physical store experiences.
Stay up to date with Zara.com and digital marketing strategies to share key updates with the team and customers.
Partner with the Operations Manager to understand the customer journey, ensure sufficient cover in key service areas, and optimise resources using Orquest.
Support and train teams to resolve customer complaints and proactively reduce recurrence of incidents; maintain regular communication with the Customer Service Department.

People, wellbeing and capability building

Promote HR policies, procedures and the Code of Conduct by leading by example; contribute to a healthy and positive store atmosphere.
Lead and develop Customer Experts through performance reviews and PDPs using LEAP, monitoring progression and building succession plans.
Ensure correct implementation of customer experience training, including training on engagement-to-purchase and on product awareness, trends, vocabulary, devices and tools to close the sale successfully.
Implement strategies to meet customer needs by aligning customer profiles with team strengths; build loyalty-focused actions.
Own payroll processes and ensure ER processes are followed in line with company policy.

Store standards, security and ways of working

Support actions to minimise stock loss with the management team.
Ensure security and funds management procedures are followed rigorously, including cash desk support, discrepancy monitoring, banking follow-up and incident follow-up with L&P.
Maintain safe, organised working areas and uphold company Health & Safety requirements through housekeeping and safe working practices.
Act as an ambassador for the company’s sustainability project, supporting innovative and efficient ways of working.

Experience and qualifications (non-negotiables)

Proven experience in a senior store leadership role within fashion retail (Customer Experience Manager / Deputy Store Manager / Department Manager level or equivalent).
Strong understanding of the business from a commercial, operational and people perspective.
Demonstrable track record leading store customer experience strategy: improving service standards, engagement behaviours and customer satisfaction.
Confidence owning high-accountability routines including payroll/ER process compliance and customer complaint escalation.
Strong experience with store compliance and risk routines, including security/funds management processes and loss-prevention collaboration (where required by store).

The mindset we love

Customer-service driven, with strong communication, collaboration and problem-solving.
Confident managing and resolving conflict.
Strong organisation and time management; systematic and analytical in approach.
Influential and engaging leader; leads by example and develops others.
Creative thinker who can translate insight into practical strategies and follow-through.
Positive attitude towards self-development.

Note

This job description supports role clarity and recruitment and is not exhaustive; additional tasks may be required.

Inclusion

Inditex is an equal opportunities employer committed to diversity, multiculturalism, inclusion and acceptance.

INDINDITEXSM

Quick apply

Refine Your Search

garden manager jobs in croydon, gtl

Zara Covent Garden Customer Experience Manager

General Manager

Team Member

Bar staff / 50 - The George, Croydon

Maintenance Manager- Templeton Garden Hotel

Studio & Operations Director

Marketing & Content Manager - Hatton Garden

Team Assistant with Bookkeeping experience for growing High-End Design & Construction practice

Urban Outfitters Assistant Store Manager - Covent Garden, London

Floor staff / 50 - The George, Croydon

Production Coordinator

Operations Manager

General Manager

Copy Manager/Subeditor – Condé Nast Traveller (UK)

Key Holder (16 hours) - Bexleyheath

Curriculum and Quality Manager

Operations Manager

Experienced Barista (latte art required)

Supervisor at JENKI Covent Garden - Full Time

PHLEBOTOMIST (HCA)

I want to receive the latest job alerts for garden manager in croydon, gtl

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