Medical administrative assistant Work, Jobs in Croydon, Gtl (with Salaries)

Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £32,199 - £34,876 a year
- Full-time
- Phone etiquette
- Communication skills
1d
Clinical Trials Assistant
London School of Hygiene & Tropical Medicine —London
- £30,231 - £33,925 a year
- Full-time
- Bachelor's degree
- Annual leave
5d
Speech and Language Therapy Assistant Croydon
Outcomes First Group —Croydon
- Up to £35,000 a year
- Monday to Friday
- Hybrid work
- Childcare
- Management
- Bachelor's degree
- Annual leave
Medical Assistant
Canova Medical —London
- From £28,000 a year
- Full-time
- English
- IT
- In-person
Quick apply
8d
Administrative Assistant
The Royal Marsden NHS Foundation Trust —Sutton
- £30,630 - £32,346 a year
- Full-time
- Organisational skills
- IT
- Communication skills
2d
Research Support Assistant - EU and International
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Administrative experience
- Contracts
- IT
- Annual leave
- Employee assistance programme
8d
Accounts Assistant
Pinnacle Group —London
- £18 an hour
- Temporary
- Microsoft Excel
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Administration Assistant
London Fire Brigade —London
- £31,132 - £36,723 a year
- Hybrid work
- Administrative experience
- Employee discount
12d
Admin Assistant
Bond Bryan Ltd —Clerkenwell
- £17,000 a year
- Part-time
- Microsoft Word
- Maintenance
- Microsoft Office
- Health & wellbeing programme
- Gym membership
Quick apply
9d
Patient Services Advisor
The Groves Medical Group —Wimbledon
- From £12.71 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
- Annual leave
Quick apply
Clinical Trial Assistant – Observational Studies
Oracle —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
Administrative Assistant - Global Equities, London
Bank of America —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
11d
People Administrator
Ogilvy UK —London
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- Communication skills
- Annual leave
10d
Medical Assistant
QIN'S CLINIC —London
- From £14 an hour
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Administrative Assistant - Global FICC, London
Bank of America —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
11d
Healthcare Assistant
HCA Healthcare UK —London
- £28,860 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
2d
Personal Assistant
Islington GP Federation —London
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
10d
Editorial Assistant
Pan Macmillan —London
- £28,000 a year
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home
8d
Front of House Assistant
The Wimpole Clinic Ltd —London
- £28,000 a year
- Part-time
- Hospitality
- Customer service
- Computer literacy
- Sick pay
Quick apply
Assistant Patient Administrator - Receptionist
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £30,142 a year
- Weekend availability
- Customer service
- Front desk
- Communication skills
1d

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Private Patient Administration Officer

The Royal Marsden NHS Foundation Trust -
Wallington

Apply Now

Job details

Full-time
£32,199 - £34,876 a year
1 day ago

Qualifications

Phone etiquette
Communication skills

Full job description

The Private Patients Administration Team provides a single point of enquiry and access to prospective private patients seeking advice and information regarding private treatment at the Royal Marsden NHS Foundation Trust. The team deals with many patients’ first point of contact with the Trust and it is important that this contact sets the high standards of customer service that the patient would expect from private care. In addition, the team process referrals for all private patients and take payments for initial consultations.

The post holder will be liaising closely with other private care teams, Consultants, Medical Secretaries and the International Patients Team. The ideal candidate will have previously worked in a customer care environment as well as in administrative roles; they will have excellent communication skills, be confident and assertive in their approach and will demonstrate an ability to solve problems.

The team are based in Wallington, Surrey and work shift patterns (8am-4pm; 9am-5pm; 10am-6pm Monday to Friday).

The Private Care Contact Centre Team provides a single point of access and enquiry for prospective patients seeking advice and information about private treatment at the Royal Marsden NHS Foundation Trust.

As the team are the first point of contact with the Trust, it is crucial that they set the highest level of customer service that patients would expect to receive from private care.

The post holder will be required to work as part of a team, responsible for answering patients’ queries and providing clear information, support and advice to new and prospective patients, with responsibility for the booking process. Promoting the Trust’s mission, services, cancer treatments and care, and providing guidance as to the particular specializations of Consultants within the Trust.

The post holder will be responsible for liaising with all required units within the Trust, regarding patients’ medical needs, procedures and appointments, and where required with external professionals. The postholder will also be responsible for keeping and managing records of patients’ queries, updating information packs provided to patients and highlighting any concerns to the Assistant Service Manager Patient Contact and Accounts.

The Private Care Contact Centre team provides a service from 8am-6pm Monday to Friday, which will require the post holder to be flexible and work on a rotational basis.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

To be the first point of interaction for any Private Patients within The Royal Marsden NHS Foundation Trust, ensuring that the prospective patient journey begins with a positive and welcoming experience, and instils confidence in our services.
To answer telephone calls as per quality service standards, demonstrating an excellent phone manner, contact handling skills and active listening.
To communicate with referrers and all contacts including patients, members of the public and staff in a friendly, professional and courteous manner at all times.

Apply Now

Refine Your Search

medical administrative assistant jobs in croydon, gtl

Private Patient Administration Officer

Clinical Trials Assistant

Speech and Language Therapy Assistant Croydon

Medical Assistant

Administrative Assistant

Research Support Assistant - EU and International

Accounts Assistant

Administration Assistant

Admin Assistant

Patient Services Advisor

Clinical Trial Assistant – Observational Studies

Administrative Assistant - Global Equities, London

People Administrator

Medical Assistant

Administrative Assistant - Global FICC, London

Healthcare Assistant

Personal Assistant

Editorial Assistant

Front of House Assistant

Assistant Patient Administrator - Receptionist

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