Call centre Work, Jobs in Croydon (with Salaries)

Contact Centre Advisor
Pension Protection Fund (PPF) —Croydon
- £28,675 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
8d
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Contact Centre Support Worker
Civic Recruitment Limited —Bromley
- Every weekend
- Childcare
- English
- Administrative experience
Quick apply
Trainee Contact Centre Advisor – Apprenticeship
Pension Protection Fund (PPF) —Croydon
- £23,500 a year
- Full-time
- Customer service
- No experience needed
- Communication skills
8d
Administrator and Call Centre Controller
Euro Car Parks —London
- £13.21 an hour
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
Contact Centre Advisor
The Nursing and Midwifery Council —London
- £28,222 - £30,023 a year
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Service Representative - Pet Database
Pet Database —London
- £29,000 a year
- Weekend availability
- Remote
- Communication skills
3d
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Hospitality
- Spanish
Quick apply
Cold caller appointment schedule
The Leads Wear —London
- £12.40 - £14.61 an hour
- Remote
- CRM software
- Spanish
- Salesforce
- Work from home
Quick apply
8d
Contact Centre Administrator
Sureserve —London
- £26,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Services Administrator
Foresters Financial —Bromley
- £23,842 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
14d
Customer Service Officer
Sheikh Logic Ltd —London
- £33,000.00 - £38,785.13 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
Quick apply
11d
Customer Support Advisor - 6 months FTC
Bureau Veritas —London
- Full-time
- Microsoft Outlook
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
12d
VRES Contact Centre Manager
Metropolitan Police —Charlton
- £37,510.00 - £45,207.75 a year
- Weekend availability
- Customer service
- Microsoft Office
- Analysis skills
Customer Services Adviser - 6 months FTC
Foresters Financial —Bromley
- £23,842 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
Contact Center Service Supporter
Atos —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Contact Centre Team Leader
Wandle Housing Association Limited. —London
- £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
14d
Switchboard Operator
ISS Facility Services —Orpington
- £12.71 an hour
- 8 hour shift
- Communication skills
Showroom Sales Consultant – Premium Beds and Mattresses
Warren Evans —North London
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
9d
ROHINGYA-speaking Market Research Telephone Interviewers
Ronin International —London
- £17.94 an hour
- Part-time
- Computer literacy
- Data analysis skills
- No experience needed
- Annual leave
- Flexible schedule
Quick apply
10d

I want to receive the latest job alerts for call centre in croydon

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call centre jobs near croydon

Contact Centre Advisor

Pension Protection Fund (PPF) -
Croydon

Apply Now

Job details

Full-time
£28,675 a year
8 days ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Financial services

Full job description

At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK.

Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system—playing a vital role in strengthening retirement security nationwide.

We’re looking for a Contact Centre Advisor to join our award-winning contact centre team. This is a great opportunity to build a career with us, supporting members when they need clear, helpful and reassuring guidance.

Our contact centre is central to the work of the PPF. As the first point of contact for many of our members, you’ll play an important role in providing an excellent service and helping people understand their pension arrangements. Every call is different, and you’ll support members with a range of queries, some of which may come at confusing, difficult or challenging times.

This isn’t a scripted role. You’ll need to listen carefully, show empathy and explain sometimes complex information in a clear, calm and professional way. You’ll be confident speaking to people over the phone and able to adapt your communication style to suit different situations.

From day one, you’ll receive full training on the PPF’s pension schemes and the systems you’ll use in the role. Once you’re established in the contact centre, you’ll also have opportunities to develop your career in different directions. Previous colleagues have moved into areas such as pensions administration, training and quality assurance, customer resolutions and fraud investigation.

Unlike many contact or call centres, we operate Monday to Friday only. We currently work across two shift patterns: 08:45 to 16:45 and 09:30 to 17:30. Once you’re competent in the role, you’ll also be able to work in a hybrid way, combining time at home with time in our Croydon office. This helps support a positive work-life balance.

To apply, you’ll need recent contact centre experience, or customer service experience that has been mainly delivered by telephone. You’ll also need GCSE Maths and English, or equivalent, at Grade 4/C or above. Experience in financial services would be beneficial, but it isn’t essential.

We’ll consider full-time applications as well as applicants looking for part-time hours across five days per week. We may also consider a job share arrangement.

Sound like you? Apply now.

In return for your skills, experience and commitment we’ll give you a challenging role within a business where you’ll get the support you need to develop your career.

We’ll also give you lots of opportunities for personal development and skills training.

Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras.

We are proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required.

We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you’ll be welcome here.

No agencies please

INDMED

We’re a statutory public corporation led by our board and accountable to Parliament through the Secretary of State for the Department for Work and Pensions. It's our duty to protect people with an eligible defined benefit pension when an employer becomes insolvent.

We’re proud of the work we do. Without us, many people would face significant financial hardship. We’re also proud of our people, all of whom are committed to our mission and to serving over 230,000 members.

PLACEHOLDER

Apply Now

Refine Your Search

call centre jobs in croydon

Contact Centre Advisor

Telephone Fundraiser - Full Time Contract (Remote)

Contact Centre Support Worker

Trainee Contact Centre Advisor – Apprenticeship

Administrator and Call Centre Controller

Contact Centre Advisor

Customer Service Representative - Pet Database

Call Centre Operator

Cold caller appointment schedule

Contact Centre Administrator

Customer Services Administrator

Customer Service Officer

Customer Support Advisor - 6 months FTC

VRES Contact Centre Manager

Customer Services Adviser - 6 months FTC

Contact Center Service Supporter

Contact Centre Team Leader

Switchboard Operator

Showroom Sales Consultant – Premium Beds and Mattresses

ROHINGYA-speaking Market Research Telephone Interviewers

I want to receive the latest job alerts for call centre in croydon

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected