It analyst Work, Jobs in Crumpsall, Gtm (with Salaries)

IT Service Desk Analyst
Stagecoach —Stockport
- Full-time
- Computer networking
- Employee discount
7d
IT Service Desk Analyst
EMR Group —Warrington
- Full-time
- Computer networking
- Annual leave
Quick apply
4d
IT Applications Analyst
Rochdale Boroughwide Housing —Rochdale
- £37,658 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
7d
IT Business Analyst
SunbeltRentals —Birchwood
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Agile
- Annual leave
Quick apply
5d
IT Service Desk Analyst
EMR UK —Warrington
- Seasonal
- Computer networking
- Annual leave
4d
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
Quick apply
Systems Analyst
Kingsland Drinks —Manchester
- Up to £28,000 a year
- Full-time
- Hybrid work
- Free parking
- Store discount
Quick apply
6d
IT Business Analyst
Yorkshire Water —Bradford
- £42,774 - £53,469 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Flexible schedule
12d
IT Asset Catalog Analyst
Barclays —Knutsford
- Data analysis skills
6d
IT Systems Implementation Analyst
SunbeltRentals —Birchwood
- Training & development
- Communication skills
Quick apply
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Finance Data Systems Analyst
Royal London —Alderley Edge
- Continuous improvement
- AI
- SDLC
- Annual leave
13d
IT Service Desk Analyst Apprentice
QA Apprenticeships —Macclesfield
- £18,000 - £20,000 a year
- Full-time
- Computer literacy
- Writing skills
- Organisational skills
IT Service Management Senior Business Analyst
Freshfields —Manchester
- Full-time
- Presentation skills
- Continuous improvement
- Communication skills
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Travel
- Communication skills
- Employee assistance programme
IT Lead Business Analyst
Yorkshire Water —Bradford
- Up to £70,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
- Flexible schedule
Senior Service Desk Analyst
Frontline Consultancy and Business Services Ltd —Handforth
- £25,636.32 - £35,000.00 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Mentoring
- Free parking
- Annual leave
Quick apply
Senior Supply Chain Systems Analyst
Gousto —Warrington
- Full-time
- Hybrid work
- Software troubleshooting
- Mentoring
- Scripting
Quick apply
5d

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IT Service Desk Analyst
Stagecoach —Stockport
Competitive salary, pension, free bus travel and access to a wide range of retail discounts. Providing technical support via telephone, email, ticketing systems…
7d
Service Desk Analyst
Lancaster University —Lancaster
You will work with a diverse range of customers, technologies and devices, with responsibility for triaging incoming inquiries and work to provide a first-time…
£26,707 - £30,378 a year
16h

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IT Service Desk Analyst

Stagecoach -
Stockport

Apply Now

Job details

Full-time
7 days ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Qualifications

Technical troubleshooting
Desktop support
Hardware repair
Computer repair
Incident queue management
IT service management
User account provisioning
Ticket management
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Active Directory

Full job description

Salary

Competitive salary, pension, free bus travel and access to a wide range of retail discounts

Be the face of IT support at Stagecoach

Technology plays a vital role in keeping Stagecoach running smoothly, supporting colleagues across our depots, engineering operations, head office functions and customer services teams. We're looking for a motivated and customer-focused IT Service Desk Analyst to join our growing IT team. This is an exciting opportunity for someone who enjoys solving problems, helping people and building their technical expertise in a fast-paced and supportive environment. As the first point of contact for IT support, you'll provide technical assistance to colleagues across the business, ensuring issues are resolved efficiently and that every interaction delivers an outstanding customer experience. Whether you're troubleshooting Microsoft 365 issues, supporting new starters, resolving hardware faults or helping colleagues get back online quickly, you'll play a key role in keeping our business moving.

What you'll be doing:

Providing technical support via telephone, email, ticketing systems and face-to-face interactions.
Diagnosing and resolving hardware, software and operating system issues.
Supporting Microsoft 365 applications and Windows environments.
Troubleshooting user account issues within Active Directory.
Investigating basic networking and connectivity problems.
Logging, managing and updating incidents and service requests through our IT Service Management platform.
Escalating complex technical issues to specialist support teams and third-party providers where required.
Maintaining accurate ticket records and technical documentation.
Working to agreed service levels and ensuring timely resolution of support requests.
Contributing to knowledge articles, process improvements and service enhancement initiatives.

What we're looking for:

You'll have experience or knowledge of:

Windows operating systems and desktop support.
Microsoft 365 applications and services.
Active Directory user administration.
Basic networking concepts and troubleshooting.
Hardware diagnostics and first-line repair activities.

Customer Focus

You'll be someone who:

Enjoys helping people and solving problems.
Communicates clearly and professionally with users of all technical abilities.
Takes ownership of issues through to resolution.
Delivers a positive and responsive customer experience.
Remains calm and professional when managing multiple priorities.

Why join Stagecoach?

This is an excellent opportunity to build your IT career within a business that supports millions of customer journeys every year. You'll join a supportive technology team that values collaboration, development and continuous improvement. In return, you'll gain exposure to a broad range of technologies, develop your technical capabilities and make a real impact on colleagues across the organisation.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location:

Stagecoach Shared Service Centre One Exchange, 20 Railway Road Stockport SK1 3SW

Apply Now

Refine Your Search

it analyst jobs in crumpsall, gtm

IT Service Desk Analyst

IT Service Desk Analyst

IT Applications Analyst

IT Business Analyst

IT Service Desk Analyst

IT Support Analyst

Systems Analyst

IT Business Analyst

IT Asset Catalog Analyst

IT Systems Implementation Analyst

Service Desk Analyst - Shared Services

Finance Data Systems Analyst

IT Service Desk Analyst Apprentice

IT Service Management Senior Business Analyst

Service Desk Analyst (2nd Line)

IT Lead Business Analyst

Senior Service Desk Analyst

Senior Supply Chain Systems Analyst

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