2nd line support engineer Work, Jobs in Crystal Palace, Gtl (with Salaries)

2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
10d
2nd Line IT Support Engineer
Visionist Consulting —London
- Full-time
- Windows
- Microsoft Office
2nd Line Service Desk Engineer
Total IT Technology Solutions Ltd —London
- £29,000 - £31,000 a year
- Full-time
- Azure
- Software troubleshooting
- Windows
- Annual leave
- Referral programme
Quick apply
2nd Line IT Support Engineer
Cardonet —London
- Customer service
- Computer networking
- Communication skills
- Referral programme
2nd Line Support Engineer
Uptime Solutions Ltd —Crawley
- Weekend availability
- Azure
- Windows
- Analysis skills
Quick apply
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- SharePoint
- Communication skills
2nd Line Network Engineer
Fortray Global Services Ltd —London
- £38,000 - £42,000 a month
- Computer networking
- Gym membership
2nd Line IT Engineer
Akita Systems Limited —Wrotham
- Azure
- Customer service
- Windows
- Sick pay
On Site Support Engineer 24 month FTC
SmartestEnergy —London
- £32,000 - £39,000 a year
- Windows
- IT
- Linux
Quick apply
2nd Line Engineer - Hybrid - MSP
Uptime —Three Bridges
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
8d
2nd Line Service Desk Engineer
Nemo Resourcing Limited —Kilburn
- Up to £38,000 a year
- Overtime
- Hybrid work
- Azure
- Computer networking
- SharePoint
Quick apply
Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
6d
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
2nd Line IT Engineer (Network Engineering)
Fuse Energy —London
- Full-time
- AWS
- Bachelor's degree
- Computer networking
- Annual leave
Quick apply
Onsite Support Engineer
Advania UK —London
- £34,000 - £40,000 a year
- Azure
- Microsoft Office
- Analysis skills
1st Line IT Support and Provisioning Engineer (TechBar)
Visionist Consulting —London
- Full-time
- Bar
- Windows
- Microsoft Office
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Customer service
- Travel
Quick apply
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
10d
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
2nd Line Technical Support Engineer
APCOA PARKING (UK) LTD —Uxbridge
- Up to £30,000 a year
- Weekend availability
- Windows
- SharePoint
- Communication skills
Quick apply

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2nd Line Support Technician

Cortec IT Solutions -
Dartford

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
10 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Azure
Administrative experience
DHCP
Virtualisation
IT support
DNS
SharePoint
VMWare
TCP/IP
Communication skills
Intune
VPN

Full job description

Job Overview
We are looking for a proactive and technically capable 2nd Line Support Engineer to join our growing team. This is an excellent opportunity for an experienced support professional who enjoys solving complex technical issues, working across a broad range of technologies, and delivering exceptional customer service.

As a key member of the support team, you will take ownership of escalated incidents, provide advanced technical support to our clients, and play an active role in maintaining and improving their IT environments. You'll work closely with senior engineers and project teams, gaining exposure to modern cloud technologies, networking, security, and infrastructure solutions.

Duties

Advanced Technical Support: Act as the primary escalation point for complex technical issues passed up from the 1st Line team. Diagnose and resolve hardware, software, networking, and cloud-related issues.
Incident & Service Management: Take ownership of escalated tickets from initial triage through to resolution, ensuring clear, professional communication with clients throughout.
365 Infrastructure & Cloud Admin: Administer and support Microsoft 365 environments (Exchange Online, SharePoint, Teams), Entra ID, and local server environments.
Cloud & Security Admin: Take an active role in maintaining client security postures by managing Microsoft Defender, deploying Intune policies, and implementing MFA/Conditional Access protocols.
Hardware & Project Deployment: Configure, build, and deploy physical servers and managed virtual machines (VMs), as well as networking peripheral equipment. Assist with client onboarding, migrations, and infrastructure updates.
Problem Identification: Spot recurring technical issues and contribute to long-term solutions, documentation updates, and service improvements.

Essential

Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment.
Strong administrative experience with the Microsoft 365 ecosystem.
Solid experience supporting Windows desktop environments and basic Windows Server infrastructure.
A good working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls).
Familiarity using remote monitoring tools (RMM) and ticketing systems.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Desirable

Experience with Microsoft Entra ID, Intune, Azure, or other cloud technologies.
Exposure to virtualisation platforms such as Hyper-V or VMware.
Previous experience working within an MSP environment.
Relevant Microsoft certifications.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

2nd line support engineer jobs in crystal palace, gtl

2nd Line Support Technician

2nd Line IT Support Engineer

2nd Line Service Desk Engineer

2nd Line IT Support Engineer

2nd Line Support Engineer

3rd Line Support Engineer

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On Site Support Engineer 24 month FTC

2nd Line Engineer - Hybrid - MSP

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First Line Support / Helpdesk Engineer - Hybrid

2nd Line IT Engineer (Network Engineering)

Onsite Support Engineer

1st Line IT Support and Provisioning Engineer (TechBar)

IT Support Engineer (1st / 2nd Line)

Service Desk Engineer (Field)

IT Support Technician

2nd Line Technical Support Engineer

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