Software & Work, Jobs in Culcheth, Chs (with Salaries)

Software Engineer (Support Function Lead / Support Engineer)
Byteful.com —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
Business Analyst
Fusion Fibre Group —Warrington
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- SQL
- Travel
- Software development
Quick apply
7d
Software Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- Azure
- Java
- AWS
Quick apply
Software Engineer III, Digital Pathology Image Management System development C#
Epredia —Runcorn
- Full-time
- Hybrid work
- Engineering
- C++
- Bachelor's degree
Associate CRXO Engineer Apprentice
CRXO —Warrington
- £27,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- JavaScript
Quick apply
2d
C# .NET Software Developer – New Ecommerce Platform
Webthinking —Birkenhead
- £32,000 - £38,000 a year
- Full-time
- Azure
- Microsoft Outlook
- SQL
Quick apply
9d
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
14d
IT Support Specialist - (MSP)
Equasys —Warrington
- £32,000 - £37,000 a year
- Full-time
- Azure
- Windows
- Driving
- Free parking
- Sick pay
Quick apply
Software Engineer
Convosoft Ltd —Manchester
- £35,000 - £45,000 a year
- Full-time
- Oracle
- Software troubleshooting
- System design
Quick apply
14h
Software Engineer
AJ Bell —Manchester
- Full-time
- Hybrid work
- DevOps
- AWS
- Analysis skills
- Employee assistance programme
- Gym membership
Quick apply
9d
Software Developer
National Monitoring —Altrincham
- £35,000 - £36,000 a year
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Free parking
Quick apply
Junior Software Developer
Skuuudle —Manchester
- Up to £30,000 a year
- Full-time
- Remote
- Computer Science
- English
- SQL
Quick apply
IT Assistant
Elite Chambers —Prestwich
- £25,000 - £30,000 a year
- Full-time
- Google Suite
- Customer service
- Windows
- Free parking
Quick apply
8d
Cyber Security Engineer
mydentist —Radcliffe
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Master's degree
- Free parking
- Annual leave
Quick apply
Manchester - Junior Developer - Elevate Programme
Vantage Point —Manchester
- Full-time
- Hybrid work
- Java
- SQL
- JavaScript
Junior Full Stack Software Engineer
Informed Solutions —Altrincham
- Hybrid work
- Azure
- Java
- AWS
- Gym membership
- Referral programme
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
Cyber Security Analyst
The Granite Group —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Windows
- Scripting
- Computer networking
- Flexible schedule
Quick apply
9d
2nd Line IT Support Engineer
Evolve BG Ltd —Wigan
- Azure
- Computer Science
- Microsoft Office
Quick apply
9d
People Systems Coordinator - Kids Planet Central Support
Kids Planet Day Nurseries —Lymm
- Full-time
- Microsoft Excel
- Analysis skills
- Human resources
- Life insurance
Quick apply
7d

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Software Engineer (Support Function Lead / Support Engineer)

Byteful.com
Manchester

Quick apply

Job details

Full-time
£30,000 - £45,000 a year

Benefits

Casual dress
Free flu jabs
Company pension
Language training provided
Company events
Employee discount
Transport links
Bereavement leave
Referral programme
Sick pay

Qualifications

Technical support
SQL
Zendesk
REST
APIs
AI
Communication skills
Python

Full job description

About Byteful

Our residential proxy network is used by web scraping, automation and agentic AI companies worldwide. We support thousands of customers across 195+ countries and process 25+ billion proxy requests per month, with +252% YoY platform sign-up growth. We've grown to seven figures in ARR without raising a penny, and we're just getting started.

Software Engineer (Support Function Lead / Support Engineer)

Python, REST APIs, SQL
Manchester City Centre (Deansgate) – In-person, 5 days per week
Full-time
Salary between £30,000-45,000 (Dependent on experience and skill set)

About the role

We’re hiring a Junior–Mid Level Software Engineer (Support Function Lead / Support Engineer) to own customer success and build our support function from the ground up at a fast-growing proxy infrastructure company used by web-scraping, automation, and agentic AI companies worldwide.

We support thousands of customers across 200+ countries, process 15+ billion proxy requests per month, and handle petabytes of data flowing through our network.

We’ve grown bootstrapped to $2M ARR with +318% YoY platform sign-up growth — and we’re just getting started.

Right now, support runs through the founder. Your job is to change that. You’ll own the entire customer experience — from onboarding and KYC to technical troubleshooting and documentation — and build the tooling and processes that let us scale toward a 24/7 support team. This isn’t a ticket-answering job; it’s a build-the-function job that happens to include answering tickets.

This is a fast-paced, high-ownership startup environment. We move quickly, ship frequently, and expect you to learn fast, take responsibility, and make decisions without waiting for permission.

You’ll gain hands-on experience with support tooling and automation, API integration, KYC and identity verification, trust and safety, and the processes behind a SOC 2 attestation.

What you’ll be doing

Support customers across chat, email, and tickets — proxy integration, connection and blocking issues, billing and account queries
Build internal tooling and automations using APIs to speed up support tasks
Reduce ticket volume at the source by improving customer flows and UX
Own and improve customer-facing documentation and troubleshooting guides
Manage ticket triage and evaluate AI tooling for deflection and auto-triage
Run customer onboarding and KYC flows (iDenfy), including manual review edge cases
Handle abuse reports, AUP enforcement, and account suspensions
Feed ticket themes and pain points back into product decisions

What we’re looking for

Must have

1–3 years experience in a technical support, customer success, or similar role
Basic Python (or similar) for automation and working with APIs
Comfortable with REST APIs and reading API docs independently
Basic SQL for pulling customer data and debugging
Excellent written communication — clear, concise, and empathetic
Comfortable handling sensitive customer data (PII) responsibly
Comfortable working in-person in Manchester, 5 days per week
Strong ownership mindset — happy being the first person in the function

Nice to have

Experience with support platforms (Intercom, Zendesk, Plain, Front, Help Scout)
Familiarity with proxies/networking (residential vs ISP vs datacenter IPs, sessions, geotargeting)
Experience with identity verification tools (iDenfy, Sumsub, Onfido, Persona, Veriff)
Experience with AI support tooling (Intercom Fin, Zendesk AI) or OpenAI/Anthropic APIs
Trust and safety or abuse-handling exposure
Familiarity with SOC 2 or compliance platforms (Vanta, Drata, OneLeet)
Experience writing documentation in Mintlify, GitBook, or Notion
Willingness to relocate in the future is a plus. We plan to relocate our head office to London within the next few years, and compensation would be reassessed as part of any relocation.

What you’ll get

Salary between £30,000-45,000 (Dependent on experience and skill set)
High ownership from day one
The chance to build a support function from scratch
A steep learning curve and rapid growth
A young, ambitious team building a fast-growing company
Clear path toward leading the support team

How to apply

Send a short note on why you’re interested
Examples of customer-facing writing or any support/tooling you’ve worked on
GitHub or project links if available
Apply via Indeed platform.

Job Type: Full-time

Pay: £30,000.00-£45,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Language training provided
Referral programme
Sick pay
Transport links

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

software & jobs in culcheth, chs

Software Engineer (Support Function Lead / Support Engineer)

Business Analyst

Software Engineer (DV Security Clearance)

Software Engineer III, Digital Pathology Image Management System development C#

Associate CRXO Engineer Apprentice

C# .NET Software Developer – New Ecommerce Platform

IT Support Analyst (On Site)

IT Support Specialist - (MSP)

Software Engineer

Software Engineer

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Junior Software Developer

IT Assistant

Cyber Security Engineer

Manchester - Junior Developer - Elevate Programme

Junior Full Stack Software Engineer

IT Support Engineer

Cyber Security Analyst

2nd Line IT Support Engineer

People Systems Coordinator - Kids Planet Central Support

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