Customer service representative Work, Jobs in Cumbernauld (with Salaries)

Accounts Assistant Customer Service
Electrajet Ltd —Glasgow
- £25,000 - £30,000 a year
- Full-time
- Bilingual
- Spanish
- Microsoft Excel
- Free parking
Quick apply
12d
Customer Support Specialist (Application Support)
Symology Ltd —Falkirk
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- AI
- Profit sharing
- Health & wellbeing programme
Quick apply
10d
Customer Service Advisor | S1 | Everyday Banking | Glasgow
A01 Santander UK plc —Glasgow
- £25,000 - £31,579 a year
- Weekend availability
- Hybrid work
- Customer service
- Financial services
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Customer Service Representative Lloyds Banking Group Disputes
Teleperformance —Glasgow
- £27,081.60 a year
- Full-time
- Customer service
- English
- Financial services
- Annual leave
- Employee discount
Customer Service Advisor, Full Time - Bellshill
KwikFit —Bellshill
- £26,700.55 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
9d
Customer Service Advisor NHS
Foundever —Motherwell
- Full-time
- Computer literacy
- Paid training
- Employee discount
8d
Customer Service Support Agent
Improvement Service —Livingston
- £29,532 - £31,412 a year
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
Customer Service Agent - PART TIME - UK
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
8d
Customer Service Representative
William Hill —Stirling
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
2d
Customer Service Assistant
We Love Fundraising —Glasgow
- From £570 a week
- Full-time
- Customer service
- No experience needed
- Communication skills
- Referral programme
Quick apply
10d
Customer Service Advisor (F/T 37.5h)
Fitshop UK Limited —Glasgow
- £24,785 a year
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
14d
Customer Service Representative
BWT UK —Glasgow
- £24,784.50 a year
- 8 hour shift
- Bilingual
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Representative
Shawbrook —Glasgow
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Call Centre Agent
Wescot Credit Services —Glasgow
- £26,436.80 - £27,528.22 a year
- Rotating shift
- Remote
- Employee discount
4d
Part Time Customer Service Advisor
Collegiate —Glasgow
- £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Communication skills
- Bereavement leave
- Sick pay
Quick apply
1d
Customer Service Coordinator
Smurfit Westrock —Uddingston
- Full-time
- Annual leave
Customer Service Assistant - Main St, Larbert
CJ Lang & Son Limited —Larbert
- Weekend availability
- Customer service
- Employee discount
- Flexible schedule
Customer Support Advisors - Duart House
KwikFit —Bellshill
- £26,700.55 - £29,074.94 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Customer Service Coordinator
Johnson Controls —Bellshill
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6h

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Accounts Assistant Customer Service

Electrajet Ltd
Glasgow

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
12 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Bilingual
Spanish
Sage
Microsoft Excel
Multilingual
Sales
Customer service
Accounting software
English
Microsoft Office
Xero
Administrative experience
Analysis skills
Data entry
Organisational skills
Phone etiquette
Communication skills
Time management

Full job description

Job Summary
We are seeking a dedicated Accounts Assistant specialising in Customer Service to join our dynamic team. The successful candidate will be responsible for managing customer accounts, providing exceptional support, and ensuring smooth communication between clients and the company. This role offers an excellent opportunity for individuals with strong organisational skills and a passion for delivering outstanding service. Fluency in both Spanish and English is highly desirable to cater to our diverse client base.

ResponsibilitiesAbout Electrajet Ltd

Electrajet Ltd is a UK manufacturer and service provider specialising in vehicle wash, forecourt, vending and self-service equipment. With customers ranging from independent operators to major national groups, we pride ourselves on delivering innovative solutions, exceptional customer service and industry-leading technical support.

As our business continues to grow, we are looking for a motivated and organised Accounts Assistant / Customer Services Administrator to join our team in Cumbernauld.

Role Overview

This is a varied role combining finance administration, customer service and general office support. The successful candidate will play a key role in ensuring customers receive excellent service while supporting the finance team with day-to-day accounting activities.

The position would suit someone who is highly organised, enjoys dealing with customers and has strong attention to detail.

Key Responsibilities

Accounts Duties

Raising and processing sales invoices.
Posting supplier invoices and credit notes.
Reconciling supplier statements.
Processing customer receipts and payments.
Assisting with credit control and chasing overdue accounts.
Managing purchase orders and matching invoices.
Maintaining accurate accounting records.
Assisting with month-end reporting and account reconciliations.
Supporting the preparation of management accounts.
Maintaining customer and supplier account information.
General finance administration duties.

Customer Service Duties

Acting as the first point of contact for customer enquiries.
Answering telephone calls and responding to emails.
Logging service calls and coordinating engineer visits.
Providing customers with updates on service requests and orders.
Assisting with spare parts enquiries and quotations.
Processing customer orders accurately and efficiently.
Maintaining customer records within company systems.
Liaising with engineers, suppliers and customers to resolve issues promptly.
Ensuring a professional and positive customer experience at all times.

Administrative Duties

General office administration and filing.
Managing incoming and outgoing correspondence.
Supporting sales and operations teams when required.
Maintaining accurate electronic and paper records.
Assisting with ad hoc projects and business administration tasks.

Skills & Experience Required

Essential

Previous experience in an accounts, administration or customer service role.
Excellent communication skills, both written and verbal.
Strong organisational and time management skills.
Good working knowledge of Microsoft Office, particularly Excel.
High level of accuracy and attention to detail.
Ability to work independently and as part of a team.
Professional and friendly telephone manner.

Desirable

Experience using Sage, Xero or similar accounting software.
Experience within a manufacturing, engineering or service business.
Understanding of purchase ledger, sales ledger and credit control.
Experience coordinating field service engineers.

Personal Attributes

Positive and proactive attitude.
Strong problem-solving skills.
Reliable and dependable.
Customer-focused approach.
Ability to prioritise workload in a fast-paced environment.
Willingness to learn and develop.

What We Offer

Competitive salary.
Company pension scheme.
On-site parking.
Opportunity to work within a growing UK manufacturing business.
Training and career development opportunities.
Friendly and supportive working environment.

How to Apply

Please submit your CV together with a covering letter outlining your relevant experience and why you would like to join Electrajet Ltd.

Electrajet Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Perform accurate data entry related to customer accounts and transactions
Respond promptly and professionally to customer enquiries via phone, email, or chat
Maintain clear and effective communication with clients, ensuring their needs are met efficiently
Assist with analysing customer data to identify trends and opportunities for service improvement
Support upselling initiatives by promoting additional products or services where appropriate
Handle multilingual communication, providing bilingual support in Spanish and English
Ensure all customer interactions adhere to company standards of phone etiquette and professionalism
Collaborate with other departments to resolve issues and enhance overall customer satisfaction

Skills

Proven experience in data entry and administrative support within a customer service environment
Bilingual proficiency in Spanish and English, with excellent verbal and written communication skills in both languages
Strong phone etiquette and professional communication skills
Analytical skills to interpret data, identify patterns, and suggest improvements
Ability to upsell products or services tactfully without compromising customer trust
Organised with exceptional attention to detail and the ability to manage multiple tasks simultaneously
Excellent interpersonal skills with a friendly yet professional demeanour
Ability to work effectively within a team while also demonstrating independence when required

This role is ideal for motivated individuals eager to develop their career within customer service and account management. We value professionalism, attention to detail, and a proactive approach to problem-solving.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in cumbernauld

Accounts Assistant Customer Service

Customer Support Specialist (Application Support)

Customer Service Advisor | S1 | Everyday Banking | Glasgow

Customer Service Advisor

Customer Service Representative Lloyds Banking Group Disputes

Customer Service Advisor, Full Time - Bellshill

Customer Service Advisor NHS

Customer Service Support Agent

Customer Service Agent - PART TIME - UK

Customer Service Representative

Customer Service Assistant

Customer Service Advisor (F/T 37.5h)

Customer Service Representative

Customer Service Representative

Call Centre Agent

Part Time Customer Service Advisor

Customer Service Coordinator

Customer Service Assistant - Main St, Larbert

Customer Support Advisors - Duart House

Customer Service Coordinator

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