Job Advert
Job title: Maintenance Engineer
Department: Site Services – Maintenance
Reporting to: Maintenance Manager
Hours: 39 Hours – Full Time, Permanent
Salary: £30,550.29 per annum, plus out of hours on call bonus payments
Company overview:
Set in the heart of the English Lake District and surrounded by breath-taking scenery the Langdale Estate offers a choice of luxury hotel, self-catering and timeshare accommodation, spa experiences and therapies, restaurant, and bar.
At Langdale we pride ourselves on giving our guests an exceptional service and so we want people who want to make a difference, who care about creating a guest experience that is unique and memorable.
Purpose, vision & values:
-
Timeshare owners should be at the centre of everything that we do.
-
Our people are important, and we should aim to do our very best by them at all times.
-
It is incumbent upon us all to ensure that the business is sustainable so that it can deliver the owners needs and ensure that our people prosper.
-
The natural environment and our communities are central to our thinking at all times.
Main purpose of the role: as a member of the Property & Estate Services team provide a measured, professional service. Covering maintenance of a responsive, preventative, and progressive nature.
Meet the business needs and carry out to the highest standards:
-
Programmed preventative maintenance across the business.
-
A programme of scheduled checks and testing to assist in meeting the businesses statutory requirements.
-
Reactive and proactive maintenance.
-
Fire alarm response
-
Be the first point of contact for all stake holders, regarding deficiencies and maintenance tasks across the Langdale Estate.
-
Out of Hours support rota based (Additional payment & Lieu Time)
Main duties:
- To assist with the maintenance and repair of estate properties including, but not exclusively plumbing & Heating, electrical, Joinery, general building, and painting & decoration.
-
Cover on-call emergency response as per the On Call rota.
-
Respond to job cards and radio calls in a timely manner.
-
Work at height and/or in confined spaces, as required, with the appropriate training.
-
To read and interpret repair and operator instructions.
-
Be proficient in the use of a variety of tools and equipment.
-
Measure and calculate as necessary, understand technical instructions.
-
Maintain records.
-
Carry out and log routine inspections including ventilation, heating, lighting. Log and report faults.
-
Ensure maintenance and safe use of vehicles, tools, and equipment and log as required.
-
Promote and work within the guidelines of Langdale’s Environment Policy.
-
Be responsible for and proactive with fire safety and provide rapid response to fire alarm calls on site when on duty.
-
Support the team in conducting weekly safety fire alarm tests.
-
Directly interact with all stake holders that require the departments services, maintaining the highest levels of customer service.
-
Attend relevant training / refresher training as necessary to maintain role competency and compliance and engage with other learning and development opportunities as required.
-
Assist the Maintenance Manager in maintaining compliance of site assets.
-
Assist the Maintenance Manager by undertaking any other reasonable work tasks, as required.
Person specification:
Passionate; Original; Daring; Flexible; Engaging; Curious; Unforgettable; Different. All about the Guest.
-
Understanding of general maintenance tasks, safety regulations and compliance policies.
-
Ability to work independently on your own initiative and problem solve.
-
Ability to work as part of a team.
-
Ability to undertake a varied workload, to the highest standard and work to tight deadlines.
-
Work with a diligent attention to detail.
-
Innovative and contribute to the development and improvement of the estate.
-
Self-motivated and enthusiastic when meeting new challenges.
-
Your role will involve a certain amount of contact with a variety of stake holders therefore you must be able to demonstrate good customer care and communication skills and have a polite, pleasant manner.
-
Maintain a tidy appearance.
-
Be responsible and measured.
-
A work ethic that drives a task through to completion.
-
Remain flexible and be able to adapt to varied duties, extended hours (when required) and a variable shift pattern.
-
Liaise with other departments and work as part of a bigger team.
-
Hold a full UK driving licence.
Health & Safety:
We accept the aims and provisions of the Health & Safety at Work Act1974, the regulations made under this act and subsequent to it. Every effort is made to provide safe and hygienic working conditions and to prevent fire and other damage.
Equally, all members of staff have legal obligations to:
-
Take reasonable care for the health and safety of themselves, colleagues, and customers.
-
Cooperate with the Management in maintaining high standards.
-
Report hazards, accidents and near misses.
-
Adhere to all safety rules and regulations and not misuse anything provided in the interest of health, safety, and welfare.
The Company will provide training and written instruction on the use of dangerous equipment and make arrangements for the proper maintenance of property and equipment.
Langdale Estate Little Extras
-
Be our guest with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.
-
Get fit for free with complimentary access to our Fitness and Leisure Facilities.
-
Get fed for free with meals available in our staff canteen.
-
Get recognised with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.
-
Get a bonus of up to £300.00 with our Refer a Friend scheme.
-
Get Support with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.
-
Get it for less with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel, and Stove Restaurant alongside external Discounts such as Kendal Physio, Windermere Cruises, and B&Q Trade.
-
Get Security after 6 months service you will gain enhanced Sick Pay and Life Cover up to twice your salary.
Equal Opportunity Employer
Langdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We're committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more diverse future together.
Working conditions
This role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD. Due to the on-call nature of this position, candidates must live within a 60 minute commute.
Relocation support may be available for exceptional candidates.
All candidates must have the legal right to live and work in the UK at the start of employment.
