Library service Work, Jobs in Cumbria (with Salaries)

Welcome & Service Team Member
National Trust —Ambleside
- £13.25 an hour
- Customer service
- Guest services
- Free parking
- Employee assistance programme
12d
Recreation Assistant
GLL —Kendal
- £13.45 an hour
- Part-time
- Customer service
- Cleaning
- Employee discount
Business Admin with an interest in Farming
Downland Marketing Ltd —Carlisle
- £12.71 - £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
Social Media & Digital Executive
Grasmere Gingerbread Shop —Grasmere
- £30,000 - £35,000 a year
- Weekend availability
- Marketing
- Social media management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Lifeguard
GLL —Penrith
- £13.45 an hour
- Part-time
- Customer service
Catering Assistant
Tullie House Museum & Art Gallery —Carlisle
- £12.76 an hour
- Part-time
- Serving
- Customer service
- Food service experience
- Employee discount
Quick apply
3d
Duty Manager
GLL —Appleby
- £29,751.23 a year
- Full-time
- Team management
- Employee discount
Cleaning Assistant
GLL —Carlisle
- £13.45 an hour
- Part-time
- Cleaning
- Employee discount
2d
Recreation Assistant (Lifeguard)
GLL —Carlisle
- £27,775 a year
- Full-time
- Customer service
Swimming Teacher
GLL —Kendal
- £13.81 an hour
- Part-time
- Customer service
- Experience working with children
- School
- Employee discount

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Recreation Assistant
GLL —Kendal
As a Lifeguard your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting…
£13.45 an hour
Recreation Assistant (Lifeguard)
GLL —Carlisle
A Recreation Assistant plays a vital role in ensuring our customers have a safe, welcoming and enjoyable experience. A real focus on customer service.
£27,775 a year

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Welcome & Service Team Member

National Trust -
Ambleside

Apply Now

Job details

Permanent
£13.25 an hour
12 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service
Customer interaction
Guest services

Full job description

We're looking for a Welcome and Service Team Member ! As the public face of Allan Bank and Townend , you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.

Salary £13.25 per hour

Contract: This is a permanent annualised contract, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

Working Pattern: You will work 935 hours per year . All hours will be worked during our open period from March-December, which will mean you will be working 3 day s a week. Weekend working is essential for this role.

Interview Date: 27th August 2026

What it's like to work here:Do you love meeting people, sharing stories, and helping visitors have a memorable day? Join our friendly Welcome & Service Team at Allan Bank and Townend. This permanent part-time role is an exciting opportunity to work between two National Trust properties in the heart of the Lake District.

Your role is to make sure our visitors have the best day they can. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service.

Allan Bank is situated in Grasmere and has been the home of William Wordsworth, Samuel Taylor Coleridge and Canon Hardwicke Rawnsley. It is a fine example of one of the first villas in the area and stands in beautiful Victorian 'pleasure grounds', with a stunning woodland walk and a backdrop of Grasmere Lake and fells. It is a place visitors can walk, relax and possibly spot a Red Squirrel, with changing exhibitions meaning there is always something new to see.

Townend is situated in the picturesque village of Troutbeck, near Windermere. It is a farmhouse that has been in the Browne family for over twelve generations and much of the woodwork has been carved by the Victorian George Browne. Townend has a library of over 1500 books, some of which are not found in any other collection. They cover a wide range of subjects, as well as a special collection of ‘chap’ books.

What you'll be doing:As a Welcome & Service Team Member, reporting to a Welcome Manager, you'll be the friendly face that greets our visitors and helps them make the most of their visit. Your role involves welcoming visitors warmly and providing excellent customer service, answering queries, and listening carefully so you can share helpful information.

You'll also process admissions and promote the benefits of National Trust Membership in line with our Growing Support targets. In addition, you'll be working alongside our volunteers, while ensuring the property is always well presented, with cleaning tasks needing completing throughout the day.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking forWe'd love to hear from you if you're:

customer focused with an understanding of the importance of great service
a team player, but also can work on your own initiative
well organised and adaptable
willing to learn new skills
have a positive attitude

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (935 hrs py)

Apply Now

Refine Your Search

library service jobs in cumbria

Welcome & Service Team Member

Recreation Assistant

Business Admin with an interest in Farming

Social Media & Digital Executive

Lifeguard

Catering Assistant

Duty Manager

Cleaning Assistant

Recreation Assistant (Lifeguard)

Swimming Teacher

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