Service desk support Work, Jobs in Curridge, Brk (with Salaries)

Customer Service Executive - Jascots (12 Month Contract)
Freixenet Copestick —Newbury
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Basingstoke
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
2d
Office Administrator
Henley Theatre Services —Wallingford
- From £25,000 a year
- Part-time
- CRM software
- Customer service
- Databases
- Work from home
- Employee discount
Quick apply
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- SharePoint
- Communication skills
Service Desk Analyst
Serco Plc —Swindon
- £28,330.74 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer skills
- Employee assistance programme
Early Career Librarian (3-year fixed term)
Balliol College —Oxford
- £31,254 - £36,914 a year
- Weekend availability
- Management
- Customer service
- Microsoft Office
- Employee discount
IT Support Engineer I - Junior Helpdesk
Ariat Europe Ltd —Harwell
- Full-time
- Hybrid work
- Travel
- Computer networking
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
1d
Desktop Support Technician Apprentice
Serco Plc —Swindon
- £24,809.56 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Employee assistance programme
Administrator
Abel Alarm —Wokingham
- £25,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
3d
Customer Support Technician
Ricoh —Reading
- Communication skills
Accommodation Officer
BRASENOSE COLLEGE, University of Oxford —Oxford
- £32,278 - £37,508 a year
- Weekend availability
- Customer service
- Hotel
- University
- Free parking
- Sick pay
1d
Receptionist BANK (16.30 - 19.30)
Connaught Care Limited —Swindon
- £14.50 an hour
- Hotel
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
11d
1st Line IT Support Technician
The White Horse Federation —Swindon
- £27,274 - £35,570 a year
- Communication skills
- Employee assistance programme
- Employee discount
IT Officer
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
Second Line Support
Southern Communications Group —Dummer
- £29,000 - £35,000 a year
- Full-time
- Mentoring
- Communication skills
- Free parking
- Employee assistance programme

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Customer Service Executive - Jascots (12 Month Contract)

Freixenet Copestick
Newbury

Quick apply

Job details

Full-time
£25,000 - £28,000 a year
8 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service call handling
Client engagement
Internal department liaison
Microsoft Office Suite
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills
Supply chain customer service

Full job description

We have an exciting opportunity to join Jascots as a Customer Service Executive within our Customer Service Team.

We're looking for a customer-focused individual who enjoys building strong relationships, solving problems, and delivering an exceptional customer experience. You'll play a key role in supporting our customers and internal teams by ensuring orders are processed accurately, queries are resolved efficiently, and customers receive the high level of service that Jascots is known for.

This is a full-time role, on an initial contract length of 12 months

What you'll be doing:

Process customer orders accurately and efficiently through telephone and email channels
Ensure all orders are completed right first time, every time
Respond promptly to customer queries and provide effective solutions
Communicate proactively with customers regarding delivery schedules, stock availability and order changes
Liaise closely with Warehouse, Distribution and Supply Chain teams to resolve stock and delivery issues
Work collaboratively with Account Managers to ensure customer needs are met
Maintain accurate order and customer information within company systems
Develop and maintain strong customer relationships through professional and responsive service
Keep up to date with the Jascots portfolio to provide customers with advice and guidance when required
Contribute to delivering a consistently excellent customer experience across all customer interactions

What we're looking for:

Previous experience in a customer service, customer support, help desk or other customer-facing role
Excellent written and verbal communication skills
Strong problem-solving skills with a proactive approach to resolving customer issues
Excellent attention to detail and organisational skills
Ability to manage multiple priorities in a fast-paced environment
Good working knowledge of Microsoft Office applications
A positive, team-oriented approach and commitment to delivering exceptional customer service
Knowledge of the wine, food and drink, or hospitality industry would be advantageous

What we offer:

Competitive salary plus discretionary annual bonus
Enhanced pension contributions
25 days' annual leave, plus your birthday off
Enhanced parental leave
Staff discount
Private health cover
Life assurance
Income protection insurance
Group accident insurance
EV salary sacrifice scheme
Employee assistance programme

This is a hybrid role based at our Newbury office, with three days per week in the office and two days working from home. The role operates on a shift pattern of 8:00am to 4:00pm and 9:00am to 5:00pm, Monday to Friday.

We're committed to creating an open and inclusive workplace where everyone has the opportunity to thrive. We welcome applications from candidates who don't meet 100% of the requirements and are happy to make reasonable adjustments throughout our recruitment process to support your application.

Quick apply

Refine Your Search

service desk support jobs in curridge, brk

Customer Service Executive - Jascots (12 Month Contract)

Second Line Support

Service Desk Analyst

Operational Support Officer

Office Administrator

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

IT Service Desk Apprentice

Service Desk Analyst

Early Career Librarian (3-year fixed term)

IT Support Engineer I - Junior Helpdesk

Desktop Support Technician Apprentice

Administrator

Administrative Assistant (IT)

IT Service Desk Analyst

Customer Support Technician

Accommodation Officer

Receptionist BANK (16.30 - 19.30)

1st Line IT Support Technician

IT Officer

Second Line Support

I want to receive the latest job alerts for service desk support in curridge, brk

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