365 solution Work, Jobs in Cwmbran, Mon (with Salaries)

2nd Line IT Support Technician – Helpdesk & Projects
Tech-Wales Ltd —Portishead
- £34,000 - £37,000 a year
- Full-time
- Travel
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
1d
General Support
Visionist Consulting —Newport
- Full-time
- Maintenance
- SharePoint
Trainee/Debt Advisor
Debt Movement UK —Bridgend
- £26,000 - £37,500 a year
- Full-time
- Computer literacy
- Maths
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Team Member - Part Time Evenings
Starling —Cardiff
- £18,666 - £28,000 a year
- Part-time
- Hybrid work
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
IT Advisor
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- School
- Annual leave
7d
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- University
- Annual leave
Appointed Person in Lifting Operations
M Group —Newport
- Overtime
- Management
- Microsoft Office
- SharePoint
- Annual leave
- Employee assistance programme
IT Support Technician
AllClear Travel Insurance —Cardiff
- £28,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
- Annual leave
- Employee discount
Quick apply
8d
1st Line Engineer
DAS UK Group —Bedwas
- Azure
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Systems Support/ Developer Analyst (Microsoft 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- University
5d
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
9d
Dynamics 365 Solution Architect
RAC —Bristol
- Hybrid work
Customer Experience Team Leader (FTC)
Sopra Steria —Newport
- £26,972 - £29,000 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Annual leave
Digital Services Lead
Redkite Solicitors —Cardiff
- £32,500 a year
- Full-time
- Continuous improvement
- Travel
- AI
- Annual leave
12d
Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Communication skills
15h
Business Support Consultant
Tetra Tech —Cardiff
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
7d
HR Business Partner
HR Spectrum —Monmouthshire
- £46,000 a year
- Writing skills
- Human resources
- IT
5d
Virtual Key Account Manager
IQVIA —Bristol
- Full-time
- Remote
- Work from home
- Employee discount
Head of AI Transformation
Proxima —Cardiff
- Hybrid work
- Azure
- Travel
- Training & development
Vacancy 2: Support Technician
EvolvIT —Bristol
- Windows
- Computer networking
- SharePoint

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365 solution jobs near cwmbran, mon

2nd Line IT Support Technician – Helpdesk & Projects

Tech-Wales Ltd
Portishead

Quick apply

Job details

Full-time
£34,000 - £37,000 a year
1 day ago

Benefits

Free parking
Company pension
Sick pay

Qualifications

Microsoft Windows Server
Technical troubleshooting
Network installation
Driving Licence
Stakeholder liaison
Ticket management
Disaster recovery
Microsoft Exchange
Network infrastructure
Firewall
Network support
SharePoint
Customer support
Intune
Help desk

Full job description

2nd Line IT Support Technician – Helpdesk & Projects

Tech-West Ltd

We are looking for an experienced 2nd Line IT Support Technician to join our growing team.

Tech-Wales is a Managed IT Service Provider supporting businesses across the UK. This is a varied role combining 2nd line helpdesk support with the delivery of smaller IT projects, ideal for someone who enjoys troubleshooting but also wants to take ownership of installations, migrations and customer projects.

The Role

You will work as part of our technical team, providing remote and onsite support to our customers.

Your responsibilities will include:

Providing 2nd line remote and onsite technical support
Taking ownership of escalated tickets through to resolution
Supporting Microsoft 365, Exchange Online, Teams, SharePoint and OneDrive
Microsoft Entra ID and Intune administration
Windows 11, Windows Server and Active Directory support
Troubleshooting networking, Wi-Fi, firewall and VPN issues
Supporting backup, endpoint security and RMM solutions
Maintaining accurate ticket notes and customer documentation
Liaising directly with customers and third-party suppliers

Alongside helpdesk support, you will deliver smaller customer projects such as PC deployments, Microsoft 365 migrations, Intune deployments, office moves, network installations, security improvements and server upgrades.

More complex projects will be delivered alongside our senior technical team, giving you the opportunity to continue developing your skills.

What We're Looking For

Ideally, you'll have a minimum 2–3+ years' experience in an IT support role and be comfortable independently handling 2nd line issues.

Experience with several of the following would be beneficial:

Microsoft 365
Entra ID / Azure AD
Microsoft Intune
Windows Server & Active Directory
Networking, DNS, DHCP and VPNs
Firewalls and Wi-Fi
Backup and disaster recovery
Endpoint security
RMM platforms

Previous experience working for an MSP or IT support company would be particularly advantageous.

We're looking for someone who takes ownership of problems, communicates well with customers, documents their work properly and enjoys learning new technologies.

Essential Requirements

Full UK driving licence
Existing full right to work in the UK
Ability to travel to customer sites when required
Previous professional IT support experience

Please note: applicants must already have the full right to work in the UK. We are unable to provide visa sponsorship for this position.

Why Join Tech-West?

You'll work across a wide range of customers, technologies and projects rather than dealing with the same issues every day.

It's a great opportunity for an experienced support technician looking to develop their 2nd line, Microsoft 365, networking and project delivery skills within a growing MSP.

Pay: £34,000.00-£37,000.00 per year

Benefits:

Company pension
Free parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

365 solution jobs in cwmbran, mon

2nd Line IT Support Technician – Helpdesk & Projects

General Support

Trainee/Debt Advisor

Customer Service Team Member - Part Time Evenings

IT Advisor

Systems Support Developer / Analyst (Microsoft Dynamics 365)

Appointed Person in Lifting Operations

IT Support Technician

1st Line Engineer

Systems Support/ Developer Analyst (Microsoft 365)

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

Dynamics 365 Solution Architect

Customer Experience Team Leader (FTC)

Digital Services Lead

Front Line Support Consultant

Business Support Consultant

HR Business Partner

Virtual Key Account Manager

Head of AI Transformation

Vacancy 2: Support Technician

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