Hotel receptionist Work, Jobs in Dalbeattie, Dgy (with Salaries)

Front Desk Receptionist
Cairndale Hotel & Spa —Dumfries
- From £13 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Free parking
- Health & wellbeing programme
Quick apply

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Front Desk Receptionist
Cairndale Hotel & Spa —Dumfries
You will handle reservations, guest queries, and administrative tasks to ensure smooth hotel operations. Previous hotel reception or front desk experience…
From £13 an hour
Quick apply
Receptionist/Front of House
Sōma Sana —Cockermouth
Processing payments, memberships and retail sales. Has experience in hospitality, retail, reception or another customer-facing role.
From £12.71 an hour
Quick apply
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Front Desk Receptionist

Cairndale Hotel & Spa -
Dumfries

Quick apply

Job details

Part-time | Full-time
From £13 an hour

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer service
Computer literacy
English
Accounting
Payroll
Front desk
Communication skills
Hotel experience

Full job description

The Cairndale Hotel & Spa is one of South West Scotland’s leading hospitality destinations, offering guests a warm welcome, luxurious spa experiences, and outstanding service. As we continue to grow, we’re looking for a friendly and professional Hotel Receptionist to join our front-of-house team.

Role Overview:

As a Hotel Receptionist, you will be the first point of contact for our guests, providing a seamless check-in and check-out experience while delivering exceptional customer service. You will handle reservations, guest queries, and administrative tasks to ensure smooth hotel operations.

Key Responsibilities:

Welcome guests with a warm and professional approach, ensuring a positive first impression.
Efficiently manage check-ins and check-outs using our hotel reservation system.
Handle guest inquiries in person, via phone, and email, providing accurate information about the hotel, spa, dining, and local area.
Process payments, issue invoices, and maintain accurate records.
Coordinate with housekeeping, spa, and other departments to meet guest requests.
Handle room reservations and modifications, ensuring availability is updated in real time.
Assist with special requests, such as arranging late check-outs or VIP amenities.
Resolve guest concerns professionally, escalating issues when necessary.
Promote hotel facilities, events, and packages to maximize guest experience and revenue.

What We’re Looking For:

Previous hotel reception or front desk experience preferred but not essential—training provided.
Strong customer service skills with a positive, professional attitude.
Ability to multitask and remain calm under pressure.
Excellent communication skills, both verbal and written.
Strong attention to detail and accuracy in handling reservations and billing.
Computer literacy, with experience in hotel reservation systems (desirable but not required).
A friendly and approachable personality, with a passion for hospitality.

If you are enthusiastic about providing exceptional customer service and have the necessary skills to thrive in this role, we encourage you to apply.

Job Types: Full-time, Part-time

Pay: From £13.00 per hour

Benefits:

Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

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