Customer care coordinator Work, Jobs in Dalgety Bay, Fif (with Salaries)

Lettings Co-ordinator (Full Time)
Milards —Edinburgh
- £24,750 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Customer Care Coordinator
Public Library of Science —Edinburgh
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Ready Mix Sales and Distribution Co-ordinator
Hillhouse Quarry Group Ltd —Glenrothes
- Full-time
- Microsoft Excel
- Customer service
- In-person
Quick apply
Customer service & booking coordinator
Kyle Barr Plumbing and Heating —Bathgate
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Plumbing
- Annual leave
Quick apply
23h
Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)
Dolby Vivisol —Stirling
- £24,880 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
13d
Client Services Coordinator
AND Digital —Edinburgh
- Full-time
- Hybrid work
- AI
Quick apply
6d
Business Coordinator
Scottish Procurement Alliance —Livingston
- £31,201 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Customer Support Coordinator (12 month contract)
Element Materials Technology —Edinburgh
- Full-time
- Sales
- Customer service
- Communication skills

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Lettings Co-ordinator (Full Time)

Milards
Edinburgh

Quick apply

Job details

Permanent | Full-time
£24,750 - £26,500 a year
10 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Administrative experience
Driving
Organisational skills
IT
Communication skills

Full job description

We are seeking an organised, customer focused Lettings Coordinator to join our busy and growing lettings team. This is an excellent opportunity for an individual who thrives in a fast-paced environment and enjoys delivering exceptional service to landlords and tenants throughout the lettings process.

The successful candidate will play a key role in ensuring the smooth administration and coordination of our residential lettings portfolio, from initial enquiry through to tenancy commencement and beyond.

Key Responsibilities

In this role, you will:

Act as the first point of contact for telephone and email enquiries from landlords, tenants and prospective tenants
Coordinate and schedule property viewings, ensuring an excellent customer experience throughout
Manage office and property keys, maintaining accurate records and authorising access where appropriate
Undertake tenancy referencing, right to rent checks and due diligence procedures in line with current legislation and company requirements
Prepare and issue tenancy agreements and all associated tenancy documentation accurately and within required timescales
Coordinate check-in and check-out inventory reports and tenancy commencement arrangements
Administer utility and Council Tax notifications efficiently and accurately.
Maintain accurate records and update internal systems to ensure compliance and operational efficiency
Support colleagues across the full lettings cycle and assist with additional administrative duties as required
Follow and comply with all company policies, procedures and regulatory requirements
Take a proactive approach to learning and professional development. Candidates will be expected to work towards and achieve Propertymark qualifications if these have not already been attained

Skills and Experience

The ideal candidate will demonstrate:

Previous experience in a customer service, property, administration or lettings environment
Excellent organisational and administrative skills with strong attention to detail
The ability to manage a high volume of enquiries, competing priorities and deadlines
Strong written and verbal communication skills
Confidence in dealing with a wide range of customers and stakeholders in a professional and friendly manner
Proficiency in Microsoft Office applications, including Outlook, Word and Excel
A positive and proactive approach to problem solving

Personal Attributes

We are looking for someone who is:

Customer-focused and committed to delivering excellent service
Self-motivated, enthusiastic and professional
Adaptable and able to work effectively under pressure
Eager to learn and develop within the property industry
Able to manage multiple tasks while maintaining a high level of accuracy
A collaborative team player with a positive attitude

What We Offer

Competitive salary

Company Bonus

Support towards Propertymark qualifications and professional development

A friendly and supportive working environment

Opportunities for career progression within a growing business

If you are organised, customer-focused and looking to build a rewarding career within the property sector, we would be delighted to hear from you.

To apply, please submit your CV together with a covering letter outlining your relevant experience, salary expectations and any professional qualifications held.

Job Types: Full-time, Permanent

Pay: £24,750.00-£26,500.00 per year

Benefits:

Company pension

Language:

English (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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customer care coordinator jobs in dalgety bay, fif

Lettings Co-ordinator (Full Time)