customer support coordinator Work, Jobs in dalgety bay, fif (with Salaries)

Customer Success & Support Coordinator
Datel Solutions —Dunfermline
- £13.71 - £14.21 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
Customer Success Coordinator
RivoraLabs —Edinburgh
- £140 - £180 a day
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee stock purchase plan
- Employee discount
Quick apply
18h
Sales & Reservations Coordinator
Le Monde —Edinburgh
- £31,977 a year
- Full-time
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Digital Marketing Coordinator & Retail Advisor
Wine Importers Ltd —Edinburgh
- £28,500 a year
- Weekend availability
- Hybrid work
- Sales
- IT
- In-person
- Employee discount
- Sick pay
Quick apply
9d
Sales Coordinator
Prestige Leisure UK Ltd —Livingston
- From £27,500 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
4d
Client Services Coordinator
Change Waste Recycling Ltd —Edinburgh
- £26,228 a year
- Full-time
- Customer service
- English
- Organisational skills
- Annual leave
Quick apply
3d
Sales Co-ordinator
SIG Plc —Broxburn
- Sales
- Customer service
- IT
- Employee discount
9d
Sales and Events Coordinator
Scottish Historic Buildings Trust —Edinburgh
- Up to £25,000 a year
- Part-time
- Hospitality
- Bar
- Organisational skills
Quick apply
2d
Technical & Data Coordinator
hyble —Edinburgh
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Bar
- Administrative experience
- Travel
- Referral programme
- Sick pay
Quick apply
EMEA Payroll Coordinator
activpayroll —Edinburgh
- Hybrid work
- Microsoft Excel
- Management
- Customer service
Quick apply
Measuring & Installations Coordinator
PHSGroup —Livingston
- £27,428.18 a year
- No weekends
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Employee discount
7d
Mobile Hire & Sales Coordinator
GAP Group —Harthill
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave

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Customer Success Coordinator
RivoraLabs —Edinburgh
In this role, you'll act as a key point of contact, assisting customers with enquiries, coordinating solutions with internal teams, and helping to maintain…
£140 - £180 a day
Quick apply
18h
Customer Success & Support Coordinator
Datel Solutions —Dunfermline
Ensure customers are receiving excellent service and support. The successful candidate will become a key point of contact for our customers, helping to maintain…
£13.71 - £14.21 an hour
Quick apply

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customer support coordinator jobs near dalgety bay, fif

Customer Success & Support Coordinator

Datel Solutions
Dunfermline

Quick apply

Job details

Permanent | Full-time
£13.71 - £14.21 an hour

Qualifications

Customer service
Administrative experience
VoIP
IT support
Telecommunication
Communication skills

Full job description

Datel Solutions are looking for a motivated and organised Customer Success & Support Coordinator to join our growing team.

This is a varied role combining customer account management, first-line support and provisioning/administration. The successful candidate will become a key point of contact for our customers, helping to maintain strong client relationships while ensuring services are delivered efficiently and professionally.

This position would suit someone who enjoys dealing with people, is technically minded, organised, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Account Management

Build and maintain strong relationships with existing customers
Carry out regular customer check-ins and service reviews
Ensure customers are receiving excellent service and support
Assist with customer retention and satisfaction

First-Line Support

Handle inbound customer calls and support queries
Perform basic broadband diagnostics and troubleshooting
Provide first-line support for hosted telecoms platforms
Log and manage support tickets
Escalate technical issues to engineers where required

Provisioning & Administration

Process broadband and telecoms orders
Coordinate and manage number porting requests
Schedule installation and engineering appointments
Liaise with suppliers and customers regarding order progress
Maintain accurate customer records and documentation

Skills & Experience

Desirable skills and experience include:

Excellent communication and customer service skills
Strong organisational and administrative abilities
Confidence using business systems
Ability to multitask and prioritise workload
Experience in telecoms, IT support, or customer service would be beneficial
Familiarity with broadband, VoIP, or hosted telephony services would be advantageous

What We Offer

Competitive salary
Supportive and friendly working environment
Opportunity to grow within a developing business
Ongoing training and development
Varied and interesting day-to-day responsibilities

Job Types: Full-time, Permanent

Pay: £13.71-£14.21 per hour

Expected hours: 30.0 per week

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in dalgety bay, fif

Customer Success & Support Coordinator

Customer Success Coordinator

Sales & Reservations Coordinator

Digital Marketing Coordinator & Retail Advisor

Sales Coordinator

Client Services Coordinator

Sales Co-ordinator

Sales and Events Coordinator

Technical & Data Coordinator

EMEA Payroll Coordinator

Measuring & Installations Coordinator

Mobile Hire & Sales Coordinator

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