Customer representative Work, Jobs in Darlaston, Wmd (with Salaries)

Logistics & Customer Service Administrator
Wood Innovations —Walsall
- Full-time
- Sales
- Customer service
- ERP systems
- Free parking
Quick apply
2d
Banking Representative - Merry Hill
Metro Bank PLC —Merry Hill
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
14d
Customer Service Team Leader
Atkore —West Bromwich
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Banking Representative - Wolverhampton
Metro Bank PLC —Wolverhampton
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
7d
Casual Delivery Driver
Carsa Limited —Willenhall
- £12.71 an hour
- Temporary
- Sales
- Customer service
- Driving
Quick apply
Customer Service Representative M-F
Safran —Wolverhampton
- Full-time
- Management
- Microsoft Office
- Continuous improvement
11d
Sales & Dispatch Administrator
Wood Innovations —Walsall
- Full-time
- Sales
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
2d
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- Communication skills
- Employee assistance programme
9d
Customer Operations Representative
Standard Life —Telford
- £25,878 a year
- Customer service
- Computer literacy
- Communication skills
- Annual leave
3d
Sales Representative
Wolverson X-ray Limited —Willenhall
- From £30,000 a year
- Full-time
- Sales
- Customer service
- Driving
- Free parking
Quick apply
7d
Customer Service
Emerald Green Energy Ltd —Birmingham
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
3d
Banking Representative - Birmingham/Solihull
Metro Bank PLC —Birmingham
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
13d
Environmental Compliance Officer
Wolverhampton Homes —Wolverhampton
- £44,043 - £47,634 a year
- Full-time
- Annual leave
14d
Customer Service Representative
Nuvo hotel group Ltd —Birmingham
- £13 - £14 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
11d
Customer Service Representative
Reconomy Connect —Telford
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Sales Development Representative
OneAdvanced —Birmingham
- Sales
- IT
- Employee assistance programme
- Bereavement leave
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Walsall
- £3,800 a month
- Full-time
- Sales
Quick apply
International Debt and Debt Recovery Officer (Maternity Cover)
University of Wolverhampton —Wolverhampton
- £29,588 - £32,080 a year
- Temporary
- Microsoft Office
- University
- Organisational skills
14d
Customer Service Representative (NDT)
Element Materials Technology —Dudley
- CRM software
- Sales
- Engineering
Customer Care Representative - Birmingham
Crown Lift Trucks Ltd —Birmingham
- Microsoft Excel
- Customer service
- Administrative experience
- Annual leave
Quick apply

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customer representative jobs near darlaston, wmd

Logistics & Customer Service Administrator

Wood Innovations
Walsall

Quick apply

Job details

Full-time
2 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
On-site parking

Qualifications

Sales
Customer service
GCSE
ERP systems
Windows
Administrative experience
Construction
Communication skills

Full job description

As Wood Innovations goes through a period of rapid growth and development, we are recruiting for a passionate talented and motivated Logistics & Customer Service Administrator to join our team, with a proven track record of hitting sales targets, managing customer relationships and transport co-ordination. The job role is sales and dealing with goods inwards/outwards. The ideal candidate will thrive in a fast paced environment, have a professional manner, be able to work as part of a team but also on their own initiative. Reporting to the GB Operations Managers, the position will be an integral part of the organisation and the individual will be expected to bring additional knowledge and experience to aid the growth and expansion of the company.

Essential Functions & Responsibilities:

Raising picking lists, checking off orders picked and processing delivery dockets from picked sales orders.
Preparing the daily haulage manifest and organising the haulage schedule with freight companies.
Receive and process customer returns to ensure returned goods are logged, inspected, and correctly allocated or quarantined.
Monitor prepicked sample orders received from the samples office, ensuring they are promptly identified, processed, and dispatched without delay.
Act as primary link between the warehouse and customer service teams translating order status, delays, fulfilment updates in real time.
Monitor sales email inbox ensuring emails are dealt with in a timely manner.
Verifying orders, including customer’s personal information and payment details.
Ensuring that all relevant documentation is ready, on time, for handover to the haulage companies each day.
Dealing effectively and efficiently with customers’ requests & queries. i.e., stock availability, delivery times, notification of delays etc.
Imparting technical and product information to customers including offering alternative product choices.
Dealing with customer queries and complaints.
Proactive telesales function within the sales office focussing on individual and team KPI’s.
Act as a point of contact for the sales representatives, receiving and processing orders, dealing with sample requests etc.
Meet and greet in the office and dealing with any trade enquiries.
Work effectively with other departments.
General office administrative duties and any other duties that may be assigned.

Person Specification

Essential

A minimum of 3 years relevant experience in Customer Services/Transport Co-ordination.
Working knowledge of the Microsoft Windows and the Office packages.
Knowledge of sales processes/order process and order fulfilment.
Excellent communication and customer care skills (face-to face and via the telephone) and enjoy engaging with customers.
Self-motivated and organised individual.
Strong telephone communication skills.
Ability to multi-task, prioritise, and manage time effectively.
Have the ability and confidence to develop own technical product knowledge.
Demonstrate strong administrative and communication skills, both written and verbal.
Be friendly, helpful, with a positive attitude and be a flexible team player.
Maths and English GCSE grade C and above.

Desirable

Previous experience working for an importer/distribution company in a similar role and industry.
Previous experience of using an ERP system.
Previous experience of working with flooring products or construction products.

Benefits

Normal Office Hours Monday – Friday 9-5.30pm
28 Days Holidays (including stats, Christmas & New Year Shutdown)
Option to join a contributory stakeholder pension scheme after three month’s services.
Cycle to work scheme.
Free on-site parking
Kitchen/catering facilities on site
Full training will be given on products, processes and ERP system.

Quick apply

Refine Your Search

customer representative jobs in darlaston, wmd

Logistics & Customer Service Administrator

Banking Representative - Merry Hill

Customer Service Team Leader

Banking Representative - Wolverhampton

Casual Delivery Driver

Customer Service Representative M-F

Sales & Dispatch Administrator

Customer Success Representative – eShepherd

Customer Operations Representative

Sales Representative

Customer Service

Banking Representative - Birmingham/Solihull

Environmental Compliance Officer

Customer Service Representative

Customer Service Representative

Sales Development Representative

JUNIOR SALES ADVISOR

International Debt and Debt Recovery Officer (Maternity Cover)

Customer Service Representative (NDT)

Customer Care Representative - Birmingham

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