Integration support specialist Work, Jobs in Darlington, Dur (with Salaries)

Technical Support Manager
CameraMatics —Darlington
- Full-time
- Hybrid work
- Computer Science
- Computer networking
- Organisational skills
Quick apply
13h
Technical Support Manager (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer networking
- Organisational skills
- Leadership
6d
HubSpot Developer
Renew and Sustain —Thornaby on Tees
- £38,000 - £52,000 a year
- Full-time
- Azure
- Sales
- SQL
Quick apply
7d
ICT Project Manager / Business Analyst
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £41,771 - £50,269 a year
- Analysis skills
- Project management
- Presentation skills
- Annual leave
- Employee assistance programme
Project Manager
RSE —Darlington
- Engineering
- Electrical Engineering
- Communication skills
- Employee discount
Data Migration and Governance Specialist
Thirteen —Middlesbrough
- £51,398 a year
- Call to connect
- Hybrid work
- Annual leave
8h
Systems Specialist
Altrad —Middlesbrough
- System design
- Maintenance
Quick apply
IS Specialist (Integrations)
Durham University —Durham
- £38,784 - £46,049 a year
- Full-time
- Hybrid work
- Oracle
- Java
- SQL
- Annual leave
- Employee assistance programme
1d
Support Worker - Adult Residential
Swanton Care and Community —Durham
- £13.10 an hour
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
SEN Teaching Assistant
Jigsaw Alternate Education Provision —Bishop Auckland
- From £76.26 a day
- Full-time
- Childcare
- Working with children
- In-person
Quick apply
1d
Postdoctoral Research Associate (Research Fellow in Criminology and Contextual Safeguarding)
Durham University —Durham
- £38,784 - £41,064 a year
- Full-time
- Hybrid work
- Doctoral degree
- University
- Travel
- Annual leave
- Employee assistance programme
9d
Senior Project Manager (Research Professional Futures)
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Project management
- University
- No degree
- Annual leave
- Employee assistance programme
13h

More jobs to discover

Find similar jobs that you might be interested in.

Technical Support Manager (Hybrid)
CameraMatics —Darlington
Act as a trusted customer advocate, building strong relationships, understanding customer challenges, and ensuring customers realise maximum value from…
6d
Technical Support Manager
CameraMatics —Darlington
Act as a trusted customer advocate, building strong relationships, understanding customer challenges, and ensuring customers realise maximum value from…
Quick apply
13h

I want to receive the latest job alerts for integration support specialist in darlington, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

integration support specialist jobs near darlington, dur

Technical Support Manager

CameraMatics -
Darlington

Quick apply

Job details

Full-time
13 hours ago

Qualifications

Computer Science
Business processes
Technical support
IT support
Computer networking
Organisational skills
Root cause analysis
Leadership
Communication skills
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The role

As our Technical Support Manager, you'll be the driving force behind our customer's success. You'll not only resolve complex technical issues related to our fleet management solutions, but you'll also lead and mentor a team of dedicated support specialists.

What you'll do

Serve as the subject matter expert for all things Cameramatics, providing guidance on software, hardware, connectivity, and integration-related issues. Support and enable the team to deliver timely, effective, and high-quality solutions for customers.
Recruit, mentor, and develop a high-performing technical support team, fostering a culture of accountability, collaboration, continuous learning, and customer excellence.
Establish, monitor, and continuously improve key performance indicators (KPIs) to ensure service level agreements (SLAs) are consistently achieved while maintaining an exceptional customer experience.
Drive process improvement initiatives by identifying inefficiencies, implementing best practices, and enhancing workflows to improve both team productivity and customer outcomes.
Act as a trusted customer advocate, building strong relationships, understanding customer challenges, and ensuring customers realise maximum value from Cameramatics products and services.
Use support metrics, trend analysis, and customer feedback to identify opportunities for improvement, inform decision-making, and enhance team performance and customer satisfaction.
Lead the resolution of complex escalations by looking beyond immediate issue resolution to identify underlying causes. Conduct root cause analysis (RCA), implement corrective actions, and drive sustainable process and product improvements to help prevent recurring issues.

What we’re looking for

Demonstrated technical expertise, ideally gained within fleet telematics, video technology solutions, SaaS, IoT, or related industries, with the ability to quickly understand and troubleshoot complex systems.
Strong knowledge of computer systems, networking principles, connectivity technologies, and structured troubleshooting methodologies, with a methodical and analytical approach to problem solving.
Proven experience leading, coaching, and developing technical teams, creating a collaborative, high-performing culture focused on continuous improvement and customer success.
A customer-first mindset with a genuine passion for delivering exceptional service, building trusted relationships, and ensuring customer issues are resolved effectively and efficiently.
Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear, concise, and customer-friendly language for both technical and non-technical audiences.
Strong critical thinking and problem-solving abilities, remaining calm and focused under pressure while diagnosing issues, identifying root causes, and driving timely resolutions.
A proactive, self-motivated approach with the confidence to take ownership, navigate ambiguity, and thrive in a fast-paced, evolving environment.
Strong organisational and prioritisation skills, capable of managing multiple competing demands while maintaining a high standard of quality and attention to detail.
A continuous improvement mindset, always seeking opportunities to enhance processes, team performance, and the overall customer experience.

Why Join CameraMatics?

Opportunity to be creative and play a key role in the success of a high growth start-up
Work with a collaborative, ambitious team that moves fast and takes quality seriously
Opportunity to grow with the company as we expand across international markets
Exposure to cutting-edge technologies, including AI, machine learning, computer vision, telematics, and IoT solutions.
The ability to make a real impact on customer success, product improvement, and business growth through your expertise and leadership.
Hybrid working: 4 days in the office and 1 day working remotely each week.

Job Type: Full-time

Work authorisation:

United Kingdom (required)

Location:

Darlington DL1 1RW (preferred)

Work Location: Hybrid remote in Darlington DL1 1RW

Quick apply

Refine Your Search

integration support specialist jobs in darlington, dur

Technical Support Manager

Technical Support Manager (Hybrid)

HubSpot Developer

ICT Project Manager / Business Analyst

Project Manager

Data Migration and Governance Specialist

Systems Specialist

IS Specialist (Integrations)

Support Worker - Adult Residential

SEN Teaching Assistant

Postdoctoral Research Associate (Research Fellow in Criminology and Contextual Safeguarding)

Senior Project Manager (Research Professional Futures)

More jobs to discover

I want to receive the latest job alerts for integration support specialist in darlington, dur

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected