Front office manager Work, Jobs in Darras Hall, Nbl (with Salaries)

Front Office Manager
KE Hotels (Newcastle) —Newcastle upon Tyne
- Weekend availability
- Hotel
- Team management
- Front desk
Quick apply
4d
Assistant Front of House Manager
Royal Station Hotel —Newcastle upon Tyne
- Full-time
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Hotel Reception Supervisor
AccorHotel —Newcastle upon Tyne
- Full-time
- Hotel
Quick apply
9d
General Manager
The Mad House —Newcastle upon Tyne
- £38,000 - £42,000 a year
- Weekend availability
- Recruiting
- In-person
- Training & development
- Employee discount
Quick apply
12d
Assistant Night Manager
Crowne Plaza Newcastle —Newcastle upon Tyne
- Full-time
- Hotel
- Supervising experience
- Front desk
- Free parking
- Employee assistance programme
Quick apply
14d
Receptionist
Bespoke Hotels —Newcastle upon Tyne
- Full-time
- Hotel
- Conflict management
- Mentoring
Quick apply
22h
Software Support Manager
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Phone etiquette
- Leadership
Quick apply
Chef Manager
BaxterStorey UK —Stanley
- £32,000 a year
- Full-time
- Hospitality
- Cooking
- Team management
- Employee assistance programme
- Employee discount
Quick apply
13d
Night Porter
The Roker Hotel —Sunderland
- £12.96 an hour
- Night shift
- Hospitality
- Hotel
- Guest services
- Free parking
- Employee discount
Quick apply

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Receptionist
Jellyfish Energy —Newcastle upon Tyne
Answer incoming phone calls promptly, using proper phone etiquette, and route calls efficiently to the relevant departments or personnel.
£25,420 - £30,000 a year
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Northumbria Police —South Tyneside
As the first point of contact for the public, handle face-to-face, telephone, and digital communications, including making outbound calls when necessary.
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11d

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Front Office Manager

KE Hotels (Newcastle)
Newcastle upon Tyne

Quick apply

Job details

Full-time
4 days ago

Qualifications

Guest check-in and check-out
Loyalty programme promotion
Fiscal management
Front of house supervision
Hotel and accommodations experience
UK GDPR
General Data Protection Regulation (GDPR)
Team management
Customer loyalty building
Front desk
Cash handling
Leadership
Hotel front office operations
Hospitality management
Rota coordination

Full job description

Front Office Manager

About the Role

We are looking for an experienced and guest-focused Front Office Manager to lead our Front Office team and ensure an exceptional guest experience. You will oversee the daily operation of the Front Desk, manage and develop the team, maintain brand standards, and support the wider hotel operation as a Duty Manager.

Key Responsibilities

Guest Experience & Operations

Lead all front office operations, ensuring smooth and efficient check-in/check-out experiences.
Act as the main point of contact for guest feedback.
Liaise closely with Housekeeping and Maintenance teams to ensure guest rooms and facilities meet brand standards.
Undertake Duty Manager responsibilities, including evenings and weekends.

Team Leadership

Recruit, train, coach, and develop Front Office and Night’s team members.
Manage rotas, holiday requests, and departmental staffing levels.
Conduct performance reviews, team meetings, and staff welfare discussions.

Commercial & Financial Management

Manage departmental labour costs and budgets.
Ensure accurate cash handling, billing, audits, and compliance with financial procedures.
Support revenue growth through upselling, loyalty programme enrolments, and guest engagement.
Maintain department SOPs and operational standards.

Compliance & Brand Standards

Ensure completion of all required training and compliance activities.
Drive loyalty programme performance and brand standards across the department.
Maintain high standards of cleanliness, presentation, and professionalism.

Health, Safety & Security

Promote a strong health and safety culture and maintain departmental compliance records.
Lead the team during emergency situations and security incidents.
Ensure GDPR compliance and the secure handling of guest information.

About You

Previous experience as a Front Office Manager, Assistant Front Office Manager, or similar hotel leadership role.
Strong leadership and team development skills.
Excellent customer service and problem-solving abilities.
Commercially aware with good financial and administrative skills.
Flexible and willing to work evenings, weekends, and night shift when required.

If you're passionate about hospitality, guest satisfaction, and leading high-performing teams, we'd love to hear from you.

INDFOH

Quick apply

Refine Your Search

front office manager jobs in darras hall, nbl

Front Office Manager

Assistant Front of House Manager

Hotel Reception Supervisor

General Manager

Assistant Night Manager

Receptionist

Software Support Manager

Chef Manager

Night Porter

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